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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+265
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,999
value
492
shipping
441
quality
485
This company responds to reviews on average within 2 days

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85,448 reviews

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California
1 review
0 helpful votes
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Great company!
July 26, 2024

Ordering was easy and so was installation. With very few tools I was able to install our roller shades myself. They look great and work well!

Date of experience: July 16, 2024
New Mexico
1 review
0 helpful votes
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Ordered blinds 6/12 didn't get email confirmation until 6/19. Then got email saying blind color out of stock so I called and asked for
Another color. I was told I'd get an email confirming. NEVER did get another email. Called customer service three times never had a written update. Never received notice blinds shipped. Suddenly they arrived took a month! The quality is not great the blind doesn't stay down it requires a lot of tries for it to move up and down easily.

Date of experience: July 16, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Stephen,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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Elegant Shades
July 26, 2024

These linen-style cellular shades add sophistication to a partial design. The shades are great at keeping my office cool when the afternoon sun hits. The linen style also makes the shades look and feel more premium.

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Good parts and correct sizes
July 26, 2024

Product was correctly sized and easily installed and packaged

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Was very excited to order app based electronic blinds. When ordering it was not made clear that in addition to purchasing "the hub" to communicate with blinds and app, that we also needed to purchase remotes. We received the blinds, couldn't program them and then called to get the remote. We got the remote a week or so later, finally figured out how to program it, and can use the remote. We still cant use the app or hub, and the remote is only working for 4 of the five blinds in our bedroom. Very disappointing experience, and I was so excited for these blinds. Select blinds should offer an installation service because this is complicated.

Date of experience: July 16, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Natalia,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Texas
2 reviews
0 helpful votes
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Very good product.
July 26, 2024
Updated review

The website was easy to navigate. The customer service rep was friendly and helped me to find the right information on the webpage from which I could place the order. We have installed the shades and I plan to order more. The quality is very good.

Date of experience: July 16, 2024

Website is easy to use, and your video is instructive
June 24, 2024
Previous review

Website is easy to use, and your video is instructive.

Date of experience: June 13, 2024
Kansas
1 review
0 helpful votes
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Poor Customer Satisfaction
July 26, 2024

There are a few issues with SelectBlinds, but the main one is receiving your order with a broken piece inside the box. I notified SelectBlinds of the broken part, within a couple of days of receiving the first part of the order. My customer is withholding payment until I complete the installation. Here it is two weeks later, and I still don't have the replacement part. This part could have been put in a padded mailer and sent to me promptly, but I keep getting the runaround every time I contact them. They will not answer the phone, they make you handle everything via text message. They keep telling me that it is being sent, but I still haven't seen the part. Worst customer service I have ever seen. I would not order from them again.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Charles,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

North Carolina
1 review
0 helpful votes
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Still waiting
July 26, 2024

Blinds shipped from China. Arrived in US on July 5th. Still waiting to receive them. No updates.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Kelly,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Montana
1 review
0 helpful votes
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Wonderful service!
July 25, 2024

I ordered 11 cellular shades on behalf of my church. Customer service from start to finish was exceptional. The shades are hung, and look beautiful!

Date of experience: July 15, 2024
New York
1 review
0 helpful votes
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Select blinds review
July 25, 2024

Solid all around…. But took longer than hoped for to get the blinds, however

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Slipping blinds
July 25, 2024

My no drill Roman shades are all slipping down. I have 5 and they all do the same thing. I'm going to have to buy some brackets to keep them from falling down. When I called for help, they told me to use shims. Well, that wasn't in the directions so I didn't know what they were and threw them away. I don't think they would have helped that much. The plastic that covers the part that pushes into the wall to secure is too flimsy. I'm very disappointed with them. My levelor blinds on my other 3 windows are great.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Andi,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Massachusetts
1 review
0 helpful votes
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Blackout Shades work
July 25, 2024
Updated review

We have been using Select Blinds for over 6 years and have been very satisfied with the shades. The last order was for Blackout shades, and they work so well, not only do they block the sun but they keep the room cooler. The order was delivered on time and correct

Date of experience: July 15, 2024

Great Blackout Blinds
July 21, 2023
Previous review

Such a good experience with the blinds, that we have order black out shades for 4 (four) French doors in our house.

Date of experience: July 20, 2023
Montana
1 review
0 helpful votes
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Very disappointed
July 25, 2024

I am extremely disappointed in the quality, color, and look of the blinds. Not only did they take weeks longer to arrive than advertised, when they did arrive the material feels cheap and the color is not even remotely similar to what is shown. The fabric type is not shown anywhere in the description of the blinds and the color is about 10 shades darker than expected. I needed the blinds quickly and didn't have time to go through the process of ordering swatches. Do not buy without testing out the color and material beforehand. I absolutely would not recommend.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Lindsey,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Sweden
1 review
0 helpful votes
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Light filtering shades
July 25, 2024

Love the products and satisfied with previous orders unfortunately I thought the color was a little darker and would match some I previously got from Select Blinds so now I need to replace the other shades to match. (The previously ordered color is no longer available)

Date of experience: July 15, 2024
Illinois
1 review
0 helpful votes
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This was the second time ordering from Select Blinds. We were very happy with our first set of cellular shades; they lasted 9 years before the back started to split. Our window measurements were still in the system so all we needed to do this time was decide on the color. We ordered several samples and chose the color we liked. The shades were shipped promptly, packaged securely, made well and easy to install.

Date of experience: July 15, 2024
Iowa
1 review
0 helpful votes
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Simple
July 25, 2024

These were easy to order & easy to install & they work great! They seem like they should last a while.

Date of experience: July 15, 2024
Pennsylvania
4 reviews
0 helpful votes
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Great blinds. I have a house full of beautiful blinds
July 25, 2024
Updated review

It was so easy to order, received in good time. Easy to install. Really love them.

Date of experience: July 15, 2024

Quick and easy
December 12, 2022
Previous review

Quick and easy

Date of experience: December 12, 2022
Pennsylvania
1 review
0 helpful votes
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Crap Product at a Premium price
July 25, 2024
Updated review

I ordered a set of Blinds that I received in October 2019. Came with a standard 3 year warranty. 3.75 years later One of the blind's cords broke, and is unrepairable. Theses are expensive blinds. I expected MANY years out of them... not the built in obsolescence to have the blinds break 9 months after the warranty period. By contrast, I have Walmart's "Everdyday Essentials" blinds in my bathroom. 10 years old and still going strong for $8.50 vs the $80 I paid for Select Blinds product. I really hope that Select Blinds is proud of themselves, knowing that the cheap blinds from Walmart have 300% MORE durability than their expensive product. In fairness they offered me 10% off my next order which pales in comparison the 40% I received on my initial order. Still... $80 blind vs $8.50 blind... and the cheap version outlasts them. They are selling you crap quality for a premium.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Duane,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador


I put in a coupon code before I logged in, which was...
July 21, 2022
Previous review

I put in a coupon code before I logged in, which was removed after I logged in. It seems like instead of rewarding me for being a repeat customer, I am being penalized for it

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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Zebra Shades
July 25, 2024

I placed an order for an odd size (very long) window to include two light filtering zebra shades. These are beautiful and exactly what the space needed. It gives us privacy when needed and fully retract when not in use. We also elected to get them motorized and setting up the wand for use was simple and works great! The entire installation was a breeze. We did have damage to one of the motorize wands and submitting for replacement was also seamless and I received a response next day saying a replacement part was on the way.

Date of experience: July 15, 2024
New Hampshire
1 review
0 helpful votes
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Proper Fit
July 25, 2024

The blinds were good quality. It was nice to get them to size our odd sized windows. Easy to install.

Date of experience: July 15, 2024