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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+265
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,999
value
490
shipping
439
quality
483
This company responds to reviews on average within 2 days

Instant Feedback

85,423 reviews

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New York
1 review
0 helpful votes
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Process was quick
July 25, 2024

They were able to shorten the lead times for the stock 2-1/2" faux wood blinds by finding another white option that was in stock.

Date of experience: July 15, 2024
Texas
1 review
0 helpful votes
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We have three shades in our kitchen, and when the remote control is set up properly to control all of them together, but it rarely works out that way. It definitely doesn't work as expected.

Either one shade will work (and leave two out), or two will work and (leave one out), or who knows… maybe all three WILL actually work at the same time, for one random time.

Also, even when they do all go up/down together, they roll up/down at different speeds. Even when all three shades are at an equal full charge.

I would say that it is worth spending a little more money elsewhere, if you think these issues would bother you. I would return if I was allowed to.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Matthew,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Florida
1 review
0 helpful votes
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The blinds were easy to install!
July 25, 2024

Purchased blinds for a rental home. The tenants were very pleased with the blinds and installed them for me.

Date of experience: July 15, 2024
Minnesota
1 review
0 helpful votes
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Blinds are exactly what we needed
July 25, 2024

Before ordering, I had an online chat which was very helpful. I had questions regarding depth of blinds and type of fabric. Order was back ordered but ended up coming on time. Our dining room faces west and afternoon sun is brutal. Light filtering shades take aware glare and brightness. We live on a lake which makes glare worse. I chose blinds with no hardware. They were simple to install. Will order again.

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Blinds showed up on time and look nice, good quality but customer service is only available through a WhatsApp chat, I put a question into the chat and never heard anything back. My blinds are the automatic lift/drop by just pulling down/holding up. But they are VERY hard to pull down, to the point I am afraid they may end up bending the supports

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Francisco,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Minnesota
1 review
0 helpful votes
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Zebra blinds
July 25, 2024

They were the correct measurements and came in a timely manor! They are beautiful and we love the look!

Date of experience: July 14, 2024
Maine
1 review
0 helpful votes
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Needs more quality control.
July 25, 2024

The wood shutters I received had some quality issues. The center shutter hinges didn't line up with the frame hinges and had to re-install. Also, The magnet catches were not centered, off to one side. I had to remove and replace.

Date of experience: July 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Ken,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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Great service
July 24, 2024

Took a little longer than I expected but everything worked out fine

Date of experience: July 14, 2024
Missouri
1 review
0 helpful votes
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Not so easy to put up
July 24, 2024

We had a 6 ft window with a 3 ft window on each side set inside the opening. Measured as instructed. Tricky getting the brackets placed correctly to get the symmetry. Looks okay but now wish we had gone with outside mount

Date of experience: July 14, 2024
Washington
1 review
0 helpful votes
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Unmatching
July 24, 2024

We ordered 5 blinds for our living room bay window. 4 matched and 1 did not match the spacing of the other 4 zebra blinds. Reply was can't guarantee matching. Beware when ordering more than one‼

Date of experience: July 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Robert,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Missouri
1 review
0 helpful votes
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Easy install
July 24, 2024

The shades we're so easy to put up and achieve the amount of filtering of the sunlight that I desired.

Date of experience: July 14, 2024
Washington
1 review
0 helpful votes
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Disappointed
July 24, 2024

I ordered and put the wrong size in. No one would help and customer service said I'd need to pay more for a replacement. They're sitting u used in my garage. Pointless purchases.

Date of experience: July 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Beth,

We appreciate your honest feedback about our measurement instructions. We will take it into consideration so that we can improve our customer experience. I’d like to help improve your experience with SelectBlinds and make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss more.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Pennsylvania
1 review
0 helpful votes
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The shades were well built and easy to install. They are solidly constructed, thick and seemingly durable.

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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The replacement is working.
July 24, 2024

First two blinds installed easily. Third one fell apart upon opening the carton.

Date of experience: July 14, 2024
Kentucky
1 review
0 helpful votes
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Waaay too long of a wait
July 24, 2024

Order took a month to fill for just 2 small blinds. Go with Blinds.com. Better & Faster

Date of experience: July 14, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Rick,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Texas
1 review
0 helpful votes
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Amazing customer service
July 24, 2024

Beautiful Roman shade and customer service was over the top good!

Date of experience: July 13, 2024
Tennessee
1 review
0 helpful votes
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We had many different sizes to be ordered and the help we received was very valuable in sending accurate measurements. Everything we ordered was perfect.

Date of experience: July 13, 2024
Idaho
1 review
0 helpful votes
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I will be back for my other rooms
July 23, 2024

Easy to use site and like the modern roller blinds over the competition.

Date of experience: July 13, 2024
Tennessee
1 review
0 helpful votes
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I haven't received a response from my complaint. Ordering them was great and I had y'all help.

Date of experience: July 13, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Richard,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Alabama
1 review
0 helpful votes
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Great shade
July 23, 2024

My shade was exactly the size I ordered and fit perfectly in my window. I was very happy with the whole process of ordering a specific size shade

Date of experience: July 13, 2024