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Segpay

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

service
117
value
96
shipping
47
returns
59
quality
98
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GB
1 review
0 helpful votes
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Didn't work
February 6, 2026

Paid first payment but couldn't register so assumed it didn't go through, they had a second payment taken and I've now managed to cancel but left out of pocket

Date of experience: January 27, 2026
Massachusetts
1 review
0 helpful votes
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Refusal to Issue a Refund
February 5, 2026

After cancelling my inadvertent subscription to erikalust.com on the same January 17 day, SegPay customer service rep Reiven refused to credit my PayPal account for $143.40.

Help...!

Date of experience: January 17, 2026
Greece
1 review
0 helpful votes
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Exceptional Support
February 3, 2026

I contacted the support team of Segpay the other day and I was stunned from their fast response time and their amazing customer service. Thank you personally for making my experience extremely pleasant and easy. Keep up the good work!

Date of experience: January 24, 2026
Canada
1 review
0 helpful votes
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Payment process
February 2, 2026

Even though i received notification of cancellation of services, i see a monthly charge was STILL attempted to be run thru my credit card. Unacceptable.

Date of experience: January 23, 2026
Sweden
1 review
0 helpful votes
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Refund of the site
January 31, 2026

Very good experiance.and respons.
Which means i feel free too make a new membership for an site in the future.
Thanks very much for quick answer back.

Date of experience: January 21, 2026
Viet Nam
1 review
0 helpful votes
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Findomsonly is a scamm. Admin is trash and supports scammers. He refused to cansel my subscription so i had to mail SegPay support. They did everything fast

Date of experience: January 18, 2026
Mexico
1 review
0 helpful votes
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After doing the cancelation of my membership, I asked for a refund
They told me it would take from 5-10 business days
It never came through

Date of experience: January 17, 2026
North Carolina
1 review
0 helpful votes
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Great experience!
January 27, 2026

Forgot I was still paying on a yearly subscription I wasn't using anymore, then got charged for it. I kindly sent an email explaining the situation and without any further explanation I was issued a refund same day! Great service.

Date of experience: January 16, 2026
Mexico
1 review
0 helpful votes
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Incomplete answer
January 26, 2026

I requested information about TWO charges. I received information and atention to only one of them and additionally I am not able to understand to which of those two the information received refers.

Date of experience: January 16, 2026
Kansas
1 review
0 helpful votes
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Ripped me off
January 25, 2026

I didn't order no $119.95 or $24.95 items I was asked to pay for a 2 day trial. Robbed me then said seems how I flagged it on paypal I can't get a refund. Crock of crap I say. That was my last 150 bucks after Christmas.

Date of experience: December 24, 2025
Germany
1 review
0 helpful votes
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Kein Zugang, Passwort fehlt
January 23, 2026

Ich habe immer noch kein Passwort erhalten

Date of experience: January 13, 2026
Texas
1 review
0 helpful votes
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Shady Porn Scam
January 23, 2026

A charge I did not recognize for Segpay showed on my Paypal. When I tried to dispute it, I found out it was for a porn site that I hadn't signed up for, why should I there is far too much free porn. I had to cancel my card and get a new one and STILL Paypal nor Segpay would refund my money.

Date of experience: January 13, 2026
Florida
1 review
0 helpful votes
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Difficult to cancel
January 22, 2026

Continued being charged for web site even after I was cut off from access. I called in November but no assistance was provided. This time I had to collect a good deal of information before being able to cancel. No mention of refund for 3 months with no access!

Date of experience: January 12, 2026
Belgium
1 review
0 helpful votes
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Uitstekende perfecte hulp
January 22, 2026

Uitstekende perfecte hulp, mijn probleem was zeer snel geregeld.

Date of experience: January 12, 2026
Italy
1 review
0 helpful votes
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Let's forget about it!
January 20, 2026

I payed Euro 99,00 for one year and, at the moment, I keep having problems with my log in. Not to mention that I was charged of others amounts that were refunded after my demands!

Date of experience: January 10, 2026
Texas
1 review
0 helpful votes
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Charged after canceling
January 20, 2026

I was charged for my subscription after cancellation. I emailed customer service and I just get emailed back saying that your subscription was canceled and you will no longer be charged. But what about the charge I got after cancellation. I want a refund

Date of experience: January 10, 2026
KR
1 review
0 helpful votes
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SEGPAY IS A SCAM
January 20, 2026

Cancelled my service 5 months ago! Was charged those 5 months where cancellation was to take place, again, requested caneclatikk on, and again charged after they said after the 6th time subscription was cancelled. Total fraud SEG PAY is a horrible business and handles each request with Ai where there is no personalization when somebody Sats CANCEL

Date of experience: January 10, 2026
Argentina
1 review
0 helpful votes
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Satisfecho
January 19, 2026

Se resolvió el tema, que finalmente fue un tema de mi Banco.

Date of experience: January 9, 2026
Portugal
1 review
0 helpful votes
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Insatisfeito
January 19, 2026

Pedi para cancelar a actividade no manhunt e não o fizeram...

Date of experience: January 9, 2026
Canada
1 review
0 helpful votes
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Demande non satisfaite
January 19, 2026

J'ai demandé que l'abonnement cesse immédiatement aussitôt le produit reçu. Cet achat ne correspondait aucunement à mes attentes.et des problèmes techniques nuisaient à son utilisation.
L'abonnement ne prendra fin que dans 3 mois et les frais d'abonnement ont été chargés en entier.

Date of experience: January 9, 2026