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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Es waren sehr gute Erfahrungen und es wurde mir sehr schnell geholfen.
Was offered half price membership when i asked to cancel which i clicked on to accept but membership got cancelled anyway.
Very impressed with communication and results. It is rare to have such good service these days.
Fast response with the right answer. Great professionalism
L'équipe à réagir très rapidement a fait en sorte que je sois remboursée. En une journée le problème était résolu.
Merci beaucoup!
Too bad customer service they haven't responded yet
I don't know if it's entirely Segway
Or the businesses they are getting money from however, subscriptions have been canceled numerous times and I was still charged for a long period of time.
I sent an email and they responded within a few hours and helped me resolve my issues
I needed to cancel a subscription and the help I received was quick and easy thank you so much I was very impressed
The service works for exactly this moment. A forecast is not made. It could be that this is only a moment or a section.
Awesome. Didn't even have to fight! I really don't have anything else to say, but this is making me put in more characters. So I would give that part a one star. Lol
I was able to confirm that My subscription had been cancelled this time, however I attempted last year for a javhub service I dont use because the cancellation attempt didn't work because my attempted cancellation was slightly after the new subscription year. Segpay really needs a reminder service before renewal of subscriptions automatically collected.
After providing all details about an unknown charge on my PayPal account you were still unable to tell who's charging even with the ID stated in the PayPal charge.
My ticket has not been resolved by Segpay I had to figure it out myself.
At first I was concerned that the site didn't seem to be letting me cancel online, but indeed it did on the subsequent try. I also wrote to customer service and they replied and confirmed as well. I appreciated that.
Mir wurde innerhalb von 10 Minuten geholfen. Der Mitarbeiter war dabei sehr hilfsbereit und höflich!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members