Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
We monitor reviews for authenticity
Love that you can pick tickets in just about any section of any row for any event you want... Only thing I would change is give the ticket Seller the option of taking offers on his tickets as well as a set price.
Grabbed last minute seats to a Clippers game, and got a shared suite for less than $40/head. Cant beat that.
I got my tickets within 24 hours, However, I did not realize that the fees were per-ticket so it was a bit of a shock to see the total. Explaining what the total price (and not per ticket) would have earned a perfect 5-star score.
However, I missed out on getting the seats when they went on sale so I am happy to have gotten them.
Great way of finding low prices and easy to check daily for their low prices available. Love how they show you a view of the court/arena/field when making decisions on seats
Love it because its easy and I can always find a seat wherever I want. Being able to see a picture to get an idea of my view is also very helpful
EASY PLACE TO PURCHASE TICKETS! EASY APP TO USE I WOULD RECOMMEND TO ANYONE. SECOND TIME PURCHASING TICKETS WITH SEATGEEK AND STILL A GREAT EXPIRIENCE.
The experience went very well. The ticket was sent in an quick and efficient manner. There weren't any problems in entering the event.
CANCELED. No email notification no nothing. Wasted fuel, toll & time to by hyped up to see one of my favorite artists just to find out he wasn't coming :(
Great online and via the app. Good value tickets with flexibility to decide where and and what cost.
My tickets from your third party connection have not come through my email yet and I'm very satisfied
Best or the same prices as other secondary ticket exchanges. App functionality is easy to use and reliable.
SeatGeek always has great tickets. They are always as advertised. I have never been disappointed. The prices are usually lower than the competition.
Seat geek always makes buying affordable tickets a breeze! I love the fact that theyll instantly be on your phone and not have to deal with the hassle of waiting for them through your email.
Love the ease and simplicity of using this site to find the right seats at a great price and great seats
I was charged for tickets i didn't use because of confusion with the app and payment processing. I have sent a complaint, but keep getting passed around.
Great service, tickets arrived well in advance of event, no hassles at event gate. Will definitely be using this service again and recommend to others.
The process was very quick and very easy. I bought my tickets and shortly after, discovered I wouldnt be able to attend the event so I posted them to sell. 30 minutes before the event started, my tickets sold and I was given my money back in about 5 business days.
The SeatGeek model makes it easy to find and evaluate a good deal for your venue. Added confidence to my choice.
I was able to get tickets at a reasonable after market price. I really like that I can see the fees up front. As long as the tickets are legit Ill be very happy.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


Hi Emidio, thanks for reaching out! We checked on your account and it looks like all tickets for your orders have been delivered! If you have an order that you're not seeing fulfilled, please reach out to our support team so they can make sure that's looked into for you!
SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101