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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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This website is HORRIBLE! I put in an order and they did not confirm it. So i talked to the company the day of the event and they said that the order was cancelled. NEVER USE THIS SITE!
Sold bogus tickets. Called company too get refund and only got answering machine, no call back and out $600. DO NOT USE... AWFUL
Great Site! Cheaper prices then stubhub! PLEASE USE! All tickets easy to find and it compares the prices on many different reliable websites! They don't sell tickets, like someone earlier mentioned they are like a KAYAK for tickets.
Use this site when looking for tickets!
Ordered tickets to a basketball game, incredible seats for an incredible price. Not only did i find seats no other website had available but i also saved about $100.
I found tickets for the RedBulls game on here last week and the experience was AWESOME. Their site is beautiful and easy to use. I saved like $20 by purchasing the tickets on the secondary market also.
Great idea, poor execution. Basically a kayak.com for tickets in the secondary market. Unfortunately it doesn't really work - I tried to search for Book of Morman tickets and the search engine only showed 3 dates for the next month, whereas a quick check with stubhub shows there are secondary markets for all dates.
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nils,
Thank you for taking the time to write this review of SeatGeek and share your experience.
We're truly sorry to hear about your experience. We would love the opportunity to discuss this with you further!
All our best,
SeatGeek
E-Mail: [email protected]
Phone: (888) 506-4101
https://seatgeek.com/support