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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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New York
1 review
0 helpful votes
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Fun Times
April 18, 2018

To be able to go to a mets game, pay less than $10 per ticket and spend time with people I love, you cant beat that.

Date of experience: April 17, 2018
Minnesota
1 review
0 helpful votes
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Not good for an anxious person
April 18, 2018

I've bought tickets before and they were emailed within minutes. Then I bought tickets that were suppose to be directly emailed to me a few days ago and I still havent recieved them and I'm not sure why.

Date of experience: April 17, 2018
SeatGeek T. — SeatGeek Rep
over a year old

Hey Rebecca, thanks for reaching out to us! It looks like we've already addressed this for you and your tickets are safely in hand, but if you have any more concerns about this situation, please don't hesitate to reach out and we'll be happy to assist.

SeatGeek CX Team
[email protected]
1-888-506-4101

California
1 review
0 helpful votes
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Great ticket service
April 18, 2018

I enjoy buying tickets thru SeatGeek. Easy to use, plenty of options for price and seat location. Plus they also have a great app for your phone.

Date of experience: April 17, 2018
Texas
1 review
0 helpful votes
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Had a great experience purchasing tickets to a future MLB game. Simultaneously had up the venues website and SeatGeek had them beat! Have used Seatgeek before and will continue!

Date of experience: April 17, 2018
Texas
1 review
0 helpful votes
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It was fast easy and convenient.
April 18, 2018

The only thing they should improve on is notifying you of the seat number as well as the row and section before purchasing. I've only noticed this with baseball tickets.

Date of experience: April 17, 2018
Texas
1 review
0 helpful votes
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Used the app to buy Pirates tickets. The fees were visible and much cheaper than some of the other ticket apps I've used.

Date of experience: April 17, 2018
California
1 review
0 helpful votes
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Smooth
April 16, 2018

No issues at all with my ticket buying experience. I will recommend this app to my friends.

Date of experience: April 15, 2018
California
1 review
0 helpful votes
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Id liked to save the PDF file and print from a different source other than my iPhone. Will use again!

Date of experience: April 15, 2018
Louisiana
1 review
0 helpful votes
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Great Seats and Price
April 16, 2018

I loved the ability to use the app to purchase tickets, have them sent to my phone, and enjoy the show. I used Seat Geek 4 times this weekend and each time it was flawless.

Date of experience: April 15, 2018
California
1 review
0 helpful votes
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SeatGeek Works Every Time
April 12, 2018

The weather was great, so last minute we decided to look for Colorado Rockies tickets and the app worked perfectly. Found a couple tickets we liked for a great price and purchased them through apple pay, and walked right into the stadium with the tickets on my phone.

Date of experience: April 12, 2018
Virginia
2 reviews
0 helpful votes
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My go to site for tickets
April 12, 2018

My favorite part of the site is it allows you to search for tickets and see the total with fees included. Other sites make you enter your payment info then hit you with the fees at the end. I like to know my total before checkout.

Date of experience: April 11, 2018
Massachusetts
1 review
0 helpful votes
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The pole was almost in front of us, which was not shone in the picture. Seat was not great. Would never buy this seat again.

Date of experience: April 11, 2018
Florida
1 review
0 helpful votes
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Easy, less expensive..
April 12, 2018

Was easy to purchase the tickets and less expensive then other sites. Access to tickets on app. Easy to use.

Date of experience: April 11, 2018
Illinois
1 review
0 helpful votes
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Wrestlemania
April 11, 2018

Only one ticket scanned. The other ticket couldn't be read. Had to wait in line for an hour to get the situation resolved. Probably won't use Seatgeek again

Date of experience: April 11, 2018
SeatGeek T. — SeatGeek Rep
over a year old

Hey Joshua, thanks for sharing your feedback. It looks like this is the first report we've gotten of anything not working with your tickets, and we definitely want to get some more information about what happened here and make sure this is resolved fairly for you. We'll be sending you an email and investigating this with you, so please check your inbox so we can get this worked out. Thank you for letting us know about this!

SeatGeek CX Team
[email protected]
1-888-506-4101

Germany
1 review
0 helpful votes
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Quick and easy tickets. I got them last minute and it was so worth it. The seats were epic and the process is just so fast. Go Phillies!

Date of experience: April 10, 2018
Texas
1 review
0 helpful votes
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Amazing
April 11, 2018

Great experience amazing deals amazing seats always the best place to find tickets for any events you would like to go to.

Date of experience: April 10, 2018
Maryland
1 review
1 helpful vote
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SeatGeek is very easy use, and perfect for all my even needs, I will continue to use and refer to everyone I know.

Date of experience: April 9, 2018
California
1 review
0 helpful votes
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Gotter Dun!
April 10, 2018

Simple n quick is all I ask for. Its what I received! Go Gulls! Did jump through a few hoops to receive and print tix. But nothing major.

Date of experience: April 9, 2018
Pennsylvania
1 review
0 helpful votes
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We always enjoy looking for the best available seats and finding the best prices. SeatGeek makes that both easy and fun. Checking out the games and upcoming events is always exciting when we know we can find the best seats available.

Date of experience: April 9, 2018
Massachusetts
1 review
0 helpful votes
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Quick, Easy, Cheap
April 10, 2018

Title says it all. SeatGeek is a fast, reliable way to get cheap tickets to any ticketed event you can really want to attend.

Date of experience: April 9, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States