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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Had an amazing experience with SeatGeek. Overall its fast, easy, and overall a great experience. Would highly recommend to anyone.
We wanted to get tickets for an Astro game and my grandson told me about your site. It didnt take anytime to find what we wanted. Purchasing was even faster
I will not go anywhere else to buy tickets. From the seat selection to the checkout process, including accepting promo codes, this is the website to use for secondary market tickets
Easy to get tickets. Just click and your there, just need to add parking to the experience of buying
A+ I love the deals. I love the map. I tell all of my friends. I cannot figure out how to benefit from that though. I love the Giants and with Seat Geek I can afford to see them from seats I love. Thank you.
The seat rating all over delivered. Got first row outfield seats at the Nats game for 20 a piece. All the tech performed smoothly.
Great experience and good prices. I noticed if you keep looking, fees will vary. Love this app. Will use all the time.
Title says it all. Good place for tickets but they send too many emails. Ill come to you when I want tickets. Stop spamming me.
Simple. It finds local events in your area. Using the filters help sort out what you are looking for faster. Easy to pay and receive the tickets.
How about if I wanna buy another ticket bisede the one I already have?
That is my only? Other then that was great
That should be enough. Why make me type a full review when clearly I don't want to? The ticket purchasing experience was 5 stars; this rating experience is about a 2.
Quick ticket delivery! Easy to use and the prices were reasonable. Will use SeatGeek again for my next ticket purchases!
Straight forward pricing and easy to use. Will purchase through site again. Immediately got conformation email and was out the door on my way to the stadium
Best ticket buying experience yet. Had my settings set to show the total price of the tickets with fees. Found a couple seats in the 2nd row within two hours of the start of the game at a discount. Bought them with Apple Pay and then downloaded the tickets on my phone. All within 5 minutes. No problems at the gate with the e-tickets. Will do this again.
App is easy to use and I was able to find tickets at a reasonable price. I would recommend this app to friends and co-workers.
Have used several times and will continue to do so in the future. Makes purchasing tickets easy right from your home.
I had to go on several times while I was at the door of event trying to buy tickets. Didnt realize the tickets that were PENDING didnt clear, even though it said it would download in 30 min. Then when I was at door I pulled them up and it said the tickets I purchased were no longer available. This happened to me 3x. I was not happy and very late.
My experience was good however I would like to know my SEAT NUMBER before I make a purchase and this does not happen on your website until after you purchase the tickets.
I bought 2 tickets to a concert I had been looking forward to for a while: these tickets were supposed to be accessible via third party site which was Ticket master. The day of the show both ticket master and seat geek would not load my e tickets. I had to buy another set of tickets the day if the show so that I could attend. The only reason this review isnt one star is because I feel that ticket master should hold some of the blame. Very unhappy with my service.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

