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SeatGeek

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Illinois
1 review
0 helpful votes
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Seat Geek is amazing.
May 29, 2018

Had an amazing experience with SeatGeek. Overall its fast, easy, and overall a great experience. Would highly recommend to anyone.

Date of experience: May 28, 2018
Texas
1 review
0 helpful votes
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We wanted to get tickets for an Astro game and my grandson told me about your site. It didnt take anytime to find what we wanted. Purchasing was even faster

Date of experience: May 25, 2018
Washington
1 review
0 helpful votes
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Amazing website and prices
May 22, 2018

I will not go anywhere else to buy tickets. From the seat selection to the checkout process, including accepting promo codes, this is the website to use for secondary market tickets

Date of experience: May 22, 2018
California
1 review
0 helpful votes
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Great experience
June 23, 2018

Easy to get tickets. Just click and your there, just need to add parking to the experience of buying

Date of experience: May 21, 2018
Nevada
1 review
0 helpful votes
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Seat Geek rocks!
May 22, 2018

A+ I love the deals. I love the map. I tell all of my friends. I cannot figure out how to benefit from that though. I love the Giants and with Seat Geek I can afford to see them from seats I love. Thank you.

Date of experience: May 21, 2018
North Carolina
1 review
0 helpful votes
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Great seats
May 22, 2018

The seat rating all over delivered. Got first row outfield seats at the Nats game for 20 a piece. All the tech performed smoothly.

Date of experience: May 21, 2018
Maryland
1 review
0 helpful votes
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Always find what I need
May 22, 2018

Great experience and good prices. I noticed if you keep looking, fees will vary. Love this app. Will use all the time.

Date of experience: May 21, 2018
New York
1 review
1 helpful vote
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Title says it all. Good place for tickets but they send too many emails. Ill come to you when I want tickets. Stop spamming me.

Date of experience: May 21, 2018
Washington
1 review
0 helpful votes
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Fastest way to find tickets
May 22, 2018

Simple. It finds local events in your area. Using the filters help sort out what you are looking for faster. Easy to pay and receive the tickets.

Date of experience: May 21, 2018
Missouri
1 review
0 helpful votes
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Great
May 22, 2018

How about if I wanna buy another ticket bisede the one I already have?
That is my only? Other then that was great

Date of experience: May 20, 2018
Georgia
1 review
0 helpful votes
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I gave it 5 stars!
May 22, 2018

That should be enough. Why make me type a full review when clearly I don't want to? The ticket purchasing experience was 5 stars; this rating experience is about a 2.

Date of experience: May 20, 2018
California
1 review
0 helpful votes
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Easy and Fast
June 22, 2018

Quick ticket delivery! Easy to use and the prices were reasonable. Will use SeatGeek again for my next ticket purchases!

Date of experience: May 20, 2018
California
1 review
0 helpful votes
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Easy
May 22, 2018

Straight forward pricing and easy to use. Will purchase through site again. Immediately got conformation email and was out the door on my way to the stadium

Date of experience: May 20, 2018
Oregon
1 review
0 helpful votes
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Fast and simple
June 22, 2018

Best ticket buying experience yet. Had my settings set to show the total price of the tickets with fees. Found a couple seats in the 2nd row within two hours of the start of the game at a discount. Bought them with Apple Pay and then downloaded the tickets on my phone. All within 5 minutes. No problems at the gate with the e-tickets. Will do this again.

Date of experience: May 20, 2018
District of Columbia
1 review
0 helpful votes
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4th of July
May 22, 2018

App is easy to use and I was able to find tickets at a reasonable price. I would recommend this app to friends and co-workers.

Date of experience: May 20, 2018
Texas
1 review
0 helpful votes
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Ease
May 22, 2018

It was easy to navigate the website. Also, easy to look at all of my options. To finally making the decision and purchasing the tickets.

Date of experience: May 20, 2018
Canada
1 review
0 helpful votes
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Easy experience
May 22, 2018

Have used several times and will continue to do so in the future. Makes purchasing tickets easy right from your home.

Date of experience: May 20, 2018
Texas
1 review
0 helpful votes
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I had to go on several times while I was at the door of event trying to buy tickets. Didnt realize the tickets that were PENDING didnt clear, even though it said it would download in 30 min. Then when I was at door I pulled them up and it said the tickets I purchased were no longer available. This happened to me 3x. I was not happy and very late.

Date of experience: May 20, 2018
Wisconsin
2 reviews
0 helpful votes
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Game changer
May 22, 2018

My experience was good however I would like to know my SEAT NUMBER before I make a purchase and this does not happen on your website until after you purchase the tickets.

Date of experience: May 20, 2018
California
1 review
0 helpful votes
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Had to pay for tickets twice!
May 20, 2018

I bought 2 tickets to a concert I had been looking forward to for a while: these tickets were supposed to be accessible via third party site which was Ticket master. The day of the show both ticket master and seat geek would not load my e tickets. I had to buy another set of tickets the day if the show so that I could attend. The only reason this review isnt one star is because I feel that ticket master should hold some of the blame. Very unhappy with my service.

Date of experience: May 20, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States