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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Very satisfied with using seat geek and the phone app is super easy too! Have only used this site now for purchasing all different kinds of tickets!
Was super easy and quick. I searched and found great seats less than an hour before the game. Definitely recommend.
Order No. JU******* was great. Order No. V2476n (above) was postponed until 8/25/18. Not really looking to drive another 7 hours (each way) Buffalo to Baltimore and back. And if I do go back, deathly afraid season ticket holder will have re-sold his season tickets. Any options?
I missed three innings of the game in a huge debacle due to not printing out my tickets beforehand (it's 2018 most people don't even own printers anymore). After waiting in a long line only to be rejected I had to go to the ticket box to confirm my tickets who also rejected them and made me walk to a FedEx to print my tickets out. Once I reached the FedEx it took another 20 min just to figure out with help how to print the tickets from a phone. Every time I send the tickets to someone else they had to create their own account just to view the tickets. Very bad UX and extremely frustrating when trying to piece things together. I'll never buy off SeatGeek again.
Order was cancelled and was forced to buy more expensive tickets. Purchased new tickets to event
Very easy to use and found a great deal on last minute tickets. Loved the value rating they provide.
Always a great selection of seats at great prices. The deal rating is also helpful. I highly recommended SeatGeek for sporting events especially when in an unfamiliar city
Assuming using the app to get in is going to work, I like the convenience this service provides on handling the tickets.
I enjoy going to baseball games and live shows often so when an app can help facilitate the purchase of a ticket in a cost-effective and time effective manner I'm all about it. Thanks for making it stupid simple and painless:-)
Ever since I used your app. I realized that its saving money and time. It would be great if you had an option to buy parking pass at a lower price. Every time that I pay $25.00 per parking at the stadium I feel that I have been ripped off.
Have used the app before, and its been by far the easiest and fastest way to get tickets. Prices have been the best too, when compared with other sites/apps.
I understand that some tickets are being re-sales from other people but the amount of profits they make from us its ridiculous, why can people sell their tickets as of face value... so that true fanatics can enjoy the sports (football, concerts) what ever the case is!
Enjoyed the game and the ticket price.
I would recommend seat geek to all of my friends.
Hope to do it again soon.
Very good experience, always convenient and prompt. Never been disappointed! Very good experience, always convenient and prompt. Never been disappointed!
Love that I can look for tickets a few hours before the event - print them up and go. My only complaint would be that it doesn't show the seat number until you print them up.
What's not to like? User friendly option to avoid getting gauged on price by scalpers etc. No complaints.
Great seats, great price... they only thing I would improve is if you could see your seat #s prior to purchase
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members