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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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So easy to find great seats at a great price! I use it for all my ticket needs! Look for the green dot and you know you're getting the best price.
Super satisfied with my experience. Can't wait to use the site again! I am not a robot. Is this one hundred characters yet?
I've purchased so many tix from this app and sold a few. I've only had one not great experience but seat geek quickly rectified the problem.
I've been disappointed with seat geek lately realizing after purchases that I get to print tickets from third party app or sites that i could have gotten the same tickets at a better
Price from them directly. I will now check SeatGeek but shop for tickets elsewhere
I LOVE seeing live shows, especially up close. I have ALWAYS found just the right seats, at just the right price, on SeatGeek! So many times, I've gone to the "other" sites, only to find seats so far back or none at all. So, SeatGeek has been my savior when I can't get online at that Very moment tickets go onsale. I reccomend them to everyone!
THANKS, SEATGEEK!
Just wish it was in Canadian pricing. It's all in American even if you're buying from someone in Canada it's all American prices.
Didn't like that tickets had to be printed. It was very inconvenient. Using a mobile ticket would be much better.
18 inning game with a Dodgers win. Worth every penny. The opportunity of a lifetime came along and I took it. This is the single greatest thing I have ever done or been to. Something like this may never happen again in my lifetime.
Quick and easy transaction. Got my ticket in no time. I highly suggest people utilize seat geek. You were able to select specific seats.
Just purchased two NFL club seats at a remarkably low price and the transaction was effortless. I especially appreciate the ability to know what the service charge is prior to purchasing the tickets.
I found the app off of Flemlo's YouTube channel (good for sports fans). But I love checking out seats even if I dont go. Easy to buy and check out seats. Not really gonna find better prices either!
I have not received my tickets and it's the day of the concert. I have written to them and I was told they will be delivered to me. Nothing yet. I can't believe it.
SeatGeek is consistently easy to use and shows the very best deals one can get when going to any event.
I buy 2 tickets to LA vs SF on 9/30. I get a call from Seatgeek explaining that my tickets were no longer available. Would I want them to find me other tickets or do I want a full refund plus 20% added to my PayPal acct. They explained that the PayPal account would be refunded in 7 to 10 working days and the seat geek refund would be 3 to 5 working days. I recieved the PayPal refund in 4 days. No refund on my seatgeek. I call for an explanation. I am told that they processed the refund but that my bank returned the money. They never notify me nor do they process the refund again they said their refund was returned to their account. Then they say it will take another three to five working days for me to get my money. So I will just sit here and wait. Guess I will just have to call my bank to get my money back
I purchased tickets from SeatGeek and the event date was changed. While I was unable to get a refund through SeatGeek they encouraged me to sell these tickets on StubHub. I was able to sell them! But since the venue would not release the tickets until day off, I not only lost the sale but had to pay StubHub a 40% fee of my sales price. Ultimately, I spent hundreds of dollars on tickets that I can't use or sell. I will never use them again and am posting this on every review site and social media site possible.
Very frustrated I can't get my tickets through you, I was told I had them sent to Ticketmaster but never received an email from them and can't get on the Ticketmaster website because it seems to be blocked in Vietnam where I live. Will not use seat geek again
I attempted three times to purchase tickets to the baseball game, each time I received an email saying the tickets were no-longer available. After I had purchased the tickets. Yes the money was returned. But failing to buy three tickets three times in the same day for the same game seems very odd to me.
Easy to purchase and add to my apple wallet on my phone. Tickets were cheap and I was able to purchase in seconds
Used SeatGeek for both events this weekend. Very easy to use and we got exactly what we had hoped for
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Tricia,
Thanks so much for taking the time to leave this feedback for us. We looked into the order number you included, and it appears as though you reached out to our CX team directly, and we were able to resolve this matter for you. If this is not the case, then please do let us know so we can make sure you're taken care of here!
SeatGeek CX Team
[email protected]
1-888-506-4101