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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Missouri
1 review
0 helpful votes
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Awesome
November 15, 2018

I got great seats for a low price and no hastle
Every time I need tickets I go straight to seat geek it's the only app I trust for buying tickets

Date of experience: November 10, 2018
Texas
1 review
0 helpful votes
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Stress-free process.
November 15, 2018

SeatGeek is a user friendly site. I had my E-tickets and good seats within minutes. I will definitely use SeatGeek in the future.

Date of experience: November 10, 2018
Georgia
2 reviews
0 helpful votes
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Had to Print Ticket
February 18, 2021

I was surprised that I had to print the ticket. Very inconvenient bring as I was traveling. Thank you

Date of experience: November 10, 2018
Minnesota
1 review
0 helpful votes
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Fast, easy to use, great delivery method of tickets! Finding the right tickets takes no effort and great values can be had to ones that know how to search!

Date of experience: November 10, 2018
Florida
1 review
0 helpful votes
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Greatest app in America
November 14, 2018

I always have a perfect time on this app keep up the good work and ya'll keep the maintenance on this app no virus

Date of experience: November 10, 2018
Georgia
1 review
0 helpful votes
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Satisfied customer
November 6, 2018

I'm a first time user and I found the site easy to use. The site was easy to navigate and offered better prices than other sites I visited.

Date of experience: November 2, 2018
New York
1 review
0 helpful votes
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Zero customer service and took hours of back and forth to be reimbursed for what was a clear mistake on Seat Geek's end

Date of experience: November 2, 2018
California
1 review
0 helpful votes
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Great seats!
November 6, 2018

Quick and easy! Loved my seats and couldn't beat the price, will most definitely be making all my purchases for further games through SeatGeek! Would highly recommend to everyone

Date of experience: November 2, 2018
California
1 review
0 helpful votes
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Far better than Stubhub
November 5, 2018

Stubhub charges a ridiculous service fees to buy and sell PDFs. It's also difficult to do if you tranfser tickets. Oh and if you buy on Stubhub and it's a mobile ticket you have to sell on Stubhub... So double the ridiculous fees. Seatgeek, please crush Stubhub. You're easier to use and it doesn't feel like a rip-off. They take advantage of being a "leader" in the space.

Date of experience: October 31, 2018
Missouri
1 review
0 helpful votes
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Quick and easy transaction!
November 4, 2018

A day before the event I bought tickets. Convenience and effortless checkout! The best way to purchase Sporting KC tickets.

Date of experience: October 31, 2018
Texas
1 review
0 helpful votes
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Ticket Stress
November 4, 2018

I was not sent digital download even though I ordered from my phone. Had to go to the box office. To top it off, we missed the first 3 goals of the game! Happened like that. It by far, the worst experience I've ever had with seat geek and I think I will be moving back to Stub Hub or see what this Gametime is all about. Sorry.

Date of experience: October 31, 2018
Florida
1 review
0 helpful votes
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Group tickets
November 4, 2018

Process was not smooth, tried several times to buy tickets together, confirmation was declined several times. Eventually bought 1 and 4 tickets separately.

Date of experience: October 30, 2018
New Jersey
1 review
0 helpful votes
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Best App out there
November 3, 2018

Best experience with this app. Received the best tickets that were available. As I was in the stadium, I purchased the tickets and received them right away. Great experience.

Date of experience: October 30, 2018
Ohio
1 review
0 helpful votes
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Always Reliable
November 3, 2018

I have never had a problem with the tickets I have purchased through Seat Geek. I have bought Broadway tickets in NYC twice among other things and they have always been good. I have gotten good deals on these tickets as well.

Date of experience: October 30, 2018
Colorado
1 review
0 helpful votes
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Awesome
November 3, 2018

It was good jsjxnxnxmlsmaa and s ska aka is Kate ska kanaka is kansksnzos is sis so ska snack. Snaps s ekxnc

Date of experience: October 30, 2018
Georgia
1 review
0 helpful votes
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Obstructed View
November 3, 2018

Seat I was sold had a very obstructed view with no disclosure from SeatGeek. Could see less than half of the court at best to none of the court at times. Horrible experience.

Date of experience: October 30, 2018
California
1 review
0 helpful votes
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World Series tickets
November 3, 2018

Easy purchase, clear pricing! It was nice to purchase tickets for an event like this with confidence!

Date of experience: October 30, 2018
California
1 review
0 helpful votes
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Where is my refund?
November 3, 2018

I needed one more ticket to WS for my son and found one on the day of the game. But when I purchased it, I waited for an hour without confirmation. Then was told that the ticket was no longer available at that price and had to pay $50 more. Same thing happened with the parking lot ticket. It jumped from $98.50 to over $125. I had to pay twice for the parking and did not get a reimbursement for the $98.50.

Date of experience: October 30, 2018
Canada
1 review
0 helpful votes
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Ups is a disaster
November 3, 2018

Constant rebooking and ups updates caused me to miss a day of work. This is so brutal. Then having to waste my time tracking delivery all day followed by inaccurate times by ups. My package was scheduled to be delivered Monday now it's end of day Tuesday or possibly Wednesday. Brutal

Date of experience: October 30, 2018
Kentucky
1 review
0 helpful votes
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Super convenient
November 3, 2018

Sellers fees/buyers fees a bit excessive for higher priced tickets but it's great otherwise. Easy to access your e-tickets and get scanned in the venue. Everything is streamlined and easy to use.

Date of experience: October 30, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States