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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Your platform is amazingly easy. I buy tickets with great confidence. I love the rating feature for the best value, it makes things super easy.
Honestly one of the most upfront and honest companies for tickets I've ever dealt with I will never use anyone else but seekgeek
Have bought tickets multiple times without any issues. Great place to buy, would highly recommend it to anyone.
I love seat geek for purchasing tickets to sports sports events.
Easy to use website so you know exactly what you're getting.
I purchased tickets to Lakers@ Heat in Miami on Sunday. The seller canceled the ticket and I was forced to purchase inferior seats.
Tickets from SeatGeek are super easy to purchase and get your ticket transfer. Have bought many times and never had an issue.
Typically always has the best prices for tickets. Wish it had more promo codes for returning users. Nonetheless, SeatGeek is my go-to for tickets.
We had so much fun and the seats were absolutely amazing! Everyone around was nice and fun. Just an all around great time.
The return policy should allow a return if its less than 24hrs since purchase. I purchased the tickets and then realized it was for the wrong date and was not able to return or exchange the tickets for the right date. Now I am stuck trying to re-sell the tickets at a higher price of which won't even allow me to break even on the purchase
Could not find my tickets on the app until I updaged the app. Would have been nice to know that I had to do that.
I haven't had a bad time at any game that I have gotten tickets too. In fact the Pelicans and Saints haven't lost a game since I switched to SeatGeek
They charge my credit card and told me the listed ticket is not available after the fact. Now I have to wait for 3 days to get my money back leaving me without enough funds to purchase other tickets. I contacted them via email (cause there is no customer service number available on their site) and they kept responding with general answers instead of looking up my specific order. Mean while the same tickets that I've tried to purchase is still showing on the app as available. They did not offer replacement ticket nor have they tried to expedite the refund so I can use the money to purchase other ticket. The worst experience I've had with online purchases.
Tickets were not from an authorized reseller, they did not work. Venue had to make an exception to let us in, wasted $50 dollars. Unacceptable, I go to a lot of shows, sports events and I've never had this issue.
In a nutshell - purchased tix from seatgeek for a out of town show. Paid for hotel and transportation Up until the show seatgeek guranteed the tix would arrive. 4 hours before the show NO TICKETS! Complete waste of money! If they wouldve informed several days prior I wouldve cancelled my room and transportation and saved money!
Although they are processing a refund - That still doesn't equate to the amount of money we spent overall. Dont, I mean dont buy from here.
Easy and quick, just wish I did not have to have the app to pull up my tickets. The buying process was smooth and easy.
I only purchase tickets through SeatGeek. It is hands down the best way to get tickets to any event.
Hope it goes as well when I use my tickets when my brother and his friend and grandson get to AT&T Stadium in Arlington Texas to watch the Texas State Football Playoffs
It took less than a minute to find the seats I wanted at the price I was willing to pay. Seats showed up as scheduled on the app.
Actually bought this ticket on SeatGeek phone app right in lobby of coliseum. Outside scalpers were above "market" value & I was able to purchase & download a ticket much cheaper right on site. Can't get much better than that!
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

