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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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I was able to pick up tickets less than a couple of hours before game time -- great options and was able to select tickets that were great value to watch games with my sons.
Very easy, fast and cheap. I am very satisfied it is the second time I use SeatGeek and I will continue using it to buy event tickets
I got good and relatively inexpensive tickets to a Saints playoff game somehow. An excellent user experience that was better than StubHub.
Ordered the tickets last minute and still got amazing seats and a killer deal!
For sure recommend utilizing the app as you can easily use the app to show your tickets and even GPS to the venue.
SeatGeak is way over priced compared to other sites. Bought Raptors tickets once and found them half the price on other sites. Never again.
We bought 6 tickets on row 7 to Grand Canyon University through SeatGeek two days before the actual game. When we bought the tickets we got a confirmation email saying that the seats were ours and had charged our Credit Card. On the day of the event we still had not received 2 of our tickets. When we called SeatGeek we found out that after charging our credit card the seats were sold to someone else. SeatGeek was unable to provide us with another set of tickets to the game because it was "sold out".
We want to say thank you to Grand Canyon University for hearing the situation and able to find us tickets for free after hearing our situation. That was truly going above and beyond anything that we expected.
Found tickets to the game the night before. Loaded them up as I was walking to the stadium from the hotel room. Never missed a beat waiting for anything of looking for them.
Really quick and easy to use. Tickets delivered instantly on the app which was perfect. Will definitely use on the future for more tickets and recommend highly
Purchased very late pricing was approved very late at night (purchased around 12am approved basically instantly still) and flawless entrance to the game. Thanks seat geek!
The ticket purchase was easy and quick! Our seats were great and we were satisfied with the whole experience.
Everything went very smooth. Good service. The website worked very well at finding great seats. It sorted the best deals right to the top.
Why are the fees ridiculously high to way overpriced secondary market tickets? Shame on you guys for always ripping off the fans. BOOOO! :(
Seat Geek always comes tru very happy with there service! Nothing but awesome service looking forward on using them in 2019
No complaints. Everything was very smooth All my information was saved so it made the buying experience fast as well
Seat Geek makes it easy to find a great deal on tickets. The colour coding allows you to find the best bang for your buck.
Pretty sure this app buys tickets and resells them at a premium. Awe well, nothing the be done about it until the industry becomes better regulated. Cant fight the current.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

