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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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OK, I did have a few good experiences but one not so good fees are a little high, Service is OK but that 1 bad experience really Made me not so happy
The whole thing was seamless. Only had to wait for a few minutes before my ticket appeared on my app.
SeatGeek always makes it so easy to buy tickets for so many different venues. I love it! Their prices aren't bad at all, I refer most people I know to seatgeek for any ticket sales.
I highly suggest people utilize seat geek. Always use SeatGeek to buy tickets. Not really gonna find better prices either! The very best deals one and easy to use.
So, on December 22 I took my son and wife to Blaze pizza for dinner. The line to order was sooo long. I asked my son what he was doing Monday night, which wasChristmas eve. He said no plans. I asked him if he wanted to go to the Raiders game on Christmas eve. He said yup! So I used my Seat Geek app to look for tickets. I looked at what was available, and puc h ased them all before we ordered our pizza. Quick and easy peasy!
Easy to use app, and it keep all of my information accessible and I didn't have to keep up with tickets
I am an avid Ticketmaster user, but SeatGeek was also very easy to use. Pricing was great, and the tickets were easily transferred without having to download additional apps. The recipient was very excited.
I recently used seat geek and found that their website was easy to use and mobile friendly. Not to mention seats were fairly priced.
Very nice experience, easy site to use and nice to have the pictures of the seating area for the sporting events, that is a nice feature.
Good service. Highly recommended for the rest of the day and night just Wishing for you to get you here with a nice place
I love SeatGeek. It's easy to use & convenient. The app operates smoothly. You can find some good deals on tickets the day of the event.
Good site for ticket selection although fees are slightly high. It is very easy to use and access for the electronic tickets to get into the venue.
It doesn't get much better than watching UVA play basketball and SeatGeek made the ticket purchase easy and affordable.
Overall good - was use to get the tickets and they were what we had ordered. Would recommend and use again.
Easy to use, pictures of the venue seating make for a much better choice regarding tickets, took me only a few minutes from wanting tickets to having ones that were better than what I was expecting.
Have not received first 4 tickets ordered on Dec. 13th... did receive the second order of 2 at a later date though ticketmaster
Everything was a good experience buying my tickets, "But" when the tickets where emailed to me and we printed them out they still had the sellers name on them, and that kinda disappointing, just wondering if I go to the concert are they going to ask for her since the tickets still have her name on them.
It is very hard to transfer tickets to another person as I have tried 3 times so far and still am not able to send my tickets to my spouse. Ridiculous. I will not go on line to buy tickets anymore. I have not had this problem before.
I like being able to see where seats are located. Also like seeing value of ticket prices. Would recommend SeatGeek very much.
I purchased my tickets one day before the game. They came instantly once my card was charged. Super easy without any problem.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

