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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Easy to pick my seats, find the right price point, pay, and receive my tickets! I no longer use StubHub as the prices are more affordable.
I love how easy it is to purchase tickets and send tickets electronically. Able to manage everything from one application is important.
I am very disappointed. I am hoping to receive the tickets, but they had to change hands several times, so I am doubtful.
Simple, easy to pick out what section you want, easy to see the prices for each section. Also received my tickets in the mail within 3 days of purchasing
I am unable to use all the tickets I purchased due to an unforeseen topical storm/hurricane coming to New Orleans and the date the concert was rescheduled for is on a Monday night which doesn't work for students and people who work out of town. I paid a lot of money for tickets that I can't use and it's not because I just decided I didn't want to go. According to what I've read tickets purchased through Ticket Master that can't be used are being refunded... my future business will go back to them. I didn't save any money purchasing through Seat Geek because your fees are astronomical. This is the second bad experience I've had with Seat Geek... the first time I purchased through you the ticket I purchased was replaced with a better seat at the same cost supposedly because the seller couldn't provide the ticket and I ended up being charged for the first ticket as well as the second ticket at the higher rate. I had to go through my credit card to get my money back and it took weeks. You all did nothing to rememdy the situation... I should have known better than to give you another chance.
I found the event date I wanted to attend; found the best available seats and made my purchase. Smooth surfing on this site.
After getting through and picking my seats, the fees seemed to be a bit higher than I expected. But I guess for the service it is what it is these days.
Very confusing. I ordered two tickets for Saturday, February 13 and ordered three tickets for February 14 for the PBR and AT&T Stadium. We got confirmation for the three seats on the 14th that something is wrong with the tickets for the 13th. But I just looked at my credit card statement and there are two different charges on there so I'm assuming I've got tickets for both those days But not quite sure.
Seat Geek easy as pie, transfer a ticket to a late arriving friend, find seats where you want at the price you want and the # you want.
The tickets were better priced than other sales! Pretty straight forward. The seat map could be more specific.
Great company and wonderful seller, would completely recommend. Very good prices and very helpful in receiving the tickets.
The seat location was described properly. Using the app at the park worked well. Received tix quickly.
Super excellent a good experience buying my tickets for the events that I like have many options and variety of prices
I got two MLB game thickets and prices are cheaper than MLB.com. I had great seats with inexpensive price. Minor problems are each game thicket deliver differently. I was able to print out thickets in one game and need to use mobile app in other game. I thought it was a little confusing.
I heard about seat geek on YOUTUBE! Good thing you advertise with David. I will always Seat geek if I can get promo codes
I ordered these tickets and they were easy to download. I wasn't sure if they would be readable at the stadium, but they were. Everything worked as it was supposed to.
They seem to go up for the same event depending on the price. Same event $12 dollar tickets with a $3 fee, $50 tickets with a $13 dollar fee.
Buying tickets was so quick and easy. I also really enjoyed the cool helpful things at the end of my ticket purchase like the lyft option, the snapchat filter, the weather for that day, etc.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


Greetings,
Taking a look at your order these tickets should've been sent to you!
Our team is here and ready to help. Please just give us a call at 888.506.4101 or email us at [email protected] and one of our reps will help make sure you have your tickets!
Warm Regards,
SeatGeek CX Team