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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Seatgeek offered the best seats and convenient parking at Suntrust Park for the Nationals versus Braves key divisional matchup. I will use it again!
The seat app is a very useful app and it is very easy to use I use it to buy every single one of my tickets to any event weather it is a sport event or a concert or a comedy show very good prices and it is never a scam and it always make your time perfect
It was the best experience that I could even imagine the view was the best part, being able to see the game was good along with the seats itself
It was fast and easy, didn't have to worry about anything and is always a good source for tickets! I always recommend SeatGeek to my friends and is the only way I'll buy my tickets from here on out!
The greatest tickets per value in pro sports. Awesome experience at fraction of the cost for stadium seated tickets. Also, the same can be stated for the VIP escorted tour of the stadium prior to the game, and you can take pictures however, you can not take videos.
Real simple to search for tickets and the process is so simple. This is my second time purchasing from SeatGeek app. I couldn't ask for anything else.
The app is customer friendly, it is easy to select event seating and price. I plan on attending more sports events using SeatGeek.
It was my first time using this service. Everything was perfect. Had an awesome night. Thanks for everything.
I had terrible experience as bar code was not seen in the email. I bought ticket from seatgeek website using my computer. I got confirmation code, seat number in email. But security person did not allow me to enter as the email did not have bar code. I had to download app, sign up and even providing correct password did not work in seatgeek app. Although, i reached to gate before match started but as i had to go through all the hassles, I and my family reached to the seat after the first half of match was over. Just wondering - why they just sent confirmation code, seat number but no bar code in email?
No return/refund policy should be highlighted upfront.No return/refund policy should be highlighted upfront. It's sucks to loose money in terms of service fee to resell
Love going to Dodger Stadium to catch a ball game. I try to sit in my usual section and SeatGeek has never let me down. Thank you
Friendly user interface. Speedy app. Reasonable fee. Convenient digital ticket. Love seeing more than one apps offer ticket service.
Process was easy and enjoyed the ability to pick my exact seats based on the stadium map. Would use SeatGeek again for my next ticket purchase.
I have ordered tickets from SeatGeek five times over the past two months. I find it easier and faster than other apps.
I had a great experience with seat geek! I got my tickets within minutes and was rocking out the next!
Once I purchased the ticket, I went to the gate he then cancelled the ticket with me being charged. I had to purchase another ticket at the door and then speak with my credit card company after I never received a refund
SeatGeek has always been a great and easy way to buy concert tickets! Never had any issues with them as far as buying tickets
I use SeatGeek all the time and I love it. Very easy, quick and affordable. I recommend this app to everyone every time we talk about concerts. I've been using seatgeek since 2017 and now can't get enough of it. Thanks
Couldn't access tix. Ended up buying new ones from the box office. Please go $#*! yourself for requiring 100 characters.
Daughter bought her Dad two tixs to see Rams/Broncos at LA Coliseum. Upon arrival our one ticket scanned fine but security said other tix was at the moment, being sold on line (after it was already paid for). What a hassle. Security took our phone in the back room, looked through it, and wouldn't honor tix because it was being resold on line. Luckily, the Coliseum was nice and gave us two new tickets. Could you imagine if it was playoffs? We wouldn't have gotten in. I will never use SeatGeek
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members