Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
We monitor reviews for authenticity
Tickets never came! And customer service said they couldn't do anything about it! Email came with supposed tickets but they were blank when transferred to Ticketmaster! Am putting in a complaint and investigation!
It was an easy transfer. Had no problems with password or login whatsoever. Tickets were a decent price for the seats...
Great and efficient. No sweat or hassle, price shown is price I paid. Great seats and I will do business and recommend anyone to buy from buyer.
Easy to navigate. Service charges are way too high.
Great pricing! Very fast & easy to find the tickets. Highly recommend Seat Geek. I already have plans to order more tickets for some upcoming events!
It was great it was great it was great it was great it was great it was great it was great it was great it was great it was great
Great service in a timely manner. I had no problems with my order. It was easy to find. I love the site.
Very nice. Very easy process. Simply the absolute pinnacle of ticket purchasing technology. I usually all stressed out when I must purchase a ticket to a social event but this was very easy and cool.
I checked three other sites and SeatGeek had the best pricing for the same seats. Service was great and fast. I will always use SeatGeek from now on when searching around for NBA tickets.
Love seat geek. I order all my tickets off that app. They never ever fail to diss appoint me in their service or options in the app itself.
Received the tickets within 12 hours of purchasing!
Easy and simple transaction. I was able to purchase 4 tickets with no issue.
Although you have to find some where to print the tickets they are easily accessible via email and very quick to confirm your purchase
Way better ticket buying experience. Looked at other vendors and this was the best bang for my buck and easy to use.
Can't really make the searching and buying process much easier via the app. Nice job developers! Thankful for your work!
It was nice and it was easy... 10/10 would do it again! I love that they have an app as well. Makes selling and sharing my tickets a lot easier
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

