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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Honduras
1 review
0 helpful votes
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How things should work
October 24, 2019

This is how ticket management should work. Easy selection and payment process. The most important events are here.

Date of experience: October 21, 2019
New York
1 review
0 helpful votes
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Total ripoff
October 23, 2019

Watch out for the hidden fees! And they make it impossible to resell by asking you to send in a pictured ID...

Date of experience: October 20, 2019
Washington
1 review
0 helpful votes
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Tickets
October 22, 2019

Not good. I don't want to fill out a stupid survey so you can pat fyourselves back. I wan an easy tie getting tickets.

Date of experience: October 19, 2019
Alabama
1 review
0 helpful votes
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Good experience
October 22, 2019

Quick delivery and I received exactly what I paid for. Will use this service again in the future. This completes my review of my ticket buying experience on Seat Geek.

Date of experience: October 18, 2019
Texas
2 reviews
0 helpful votes
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Very user friendly
October 22, 2019

It was Very easy to navigate the website and the check out process was very quick. I will definitely use seat geek website again

Date of experience: October 18, 2019
Texas
1 review
0 helpful votes
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Awesome
October 21, 2019

This is my go to website. I have used it numerous times when going to events with the kids or just out with the hubby. Site is super easy to navigate and I can always find what I need.

Date of experience: October 18, 2019
Virginia
2 reviews
0 helpful votes
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Great
October 21, 2019

Good experience, $20 fee per ticket kinda sucks. Why does this need to be 50 characters

Date of experience: October 18, 2019
Louisiana
1 review
0 helpful votes
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Fast and Easy
October 19, 2019

So easy and fast to; find the tickets you want, purchase them, then receive them.

Date of experience: October 16, 2019
Texas
1 review
0 helpful votes
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Great deal, seamless experience.
October 19, 2019

Efficient buying process. Received my tickets quickly and payment was processed. Purchases like these are why I keep using SeatGeek.

Date of experience: October 16, 2019
Florida
1 review
0 helpful votes
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Great Deals!
October 19, 2019

My experience with seat geek has been great thus far and the prices seem like a steal. Thanks SeatGeek

Date of experience: October 16, 2019
Washington
1 review
0 helpful votes
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Easy to use.
October 19, 2019

Good experience. Quick. No issues. Mobile interface is intuitive and easy to use. Easy to enter promo code.

Date of experience: October 16, 2019
Wisconsin
1 review
0 helpful votes
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I tried to buy tickets using Apple Pay - SeatGeek said the order could not go through and my card would not be charged. So I used a credit card. But SeatGeek lied. My first order went through so I spent $1000 on tickets instead of $500, SeatGeek said that all sales are final. Um... hello. So I got screwed over by SeatGeek.

Date of experience: October 15, 2019
Texas
1 review
0 helpful votes
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Fast and Easy transaction!
October 18, 2019

I was able to quickly make my purchase and then it was very easy to open the ticket on my device for scanning and to transfer to my Apple Wallet.

Date of experience: October 15, 2019
Massachusetts
1 review
0 helpful votes
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Good
October 18, 2019

Good easy experience! Would use website again. Super fun night! Thank you seat geek for the tickets it was fun

Date of experience: October 15, 2019
New York
1 review
0 helpful votes
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Great
October 18, 2019

It was a nice look up for this tickets 1111 thanks I haven't seen my tickets and the game is today how would I get it

Date of experience: October 15, 2019
Texas
1 review
0 helpful votes
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Awesome
October 16, 2019

Even with the most popular of concerts, i still secured tickets with seatgeek at really awesome prices.

Date of experience: October 13, 2019
California
1 review
0 helpful votes
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Best App
October 16, 2019

SeatGeek continues to make purchasing tickets the easiest process. I am very happy with my choice to download and continue using this app.

Date of experience: October 13, 2019
Mississippi
1 review
0 helpful votes
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MS State Tix
October 15, 2019

It was good. I was expecting an email with Tickets but I don't have these yet

Date of experience: October 12, 2019
Montana
1 review
0 helpful votes
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Sports
October 15, 2019

Easy to choose the right tickets for the game we wanted to attend.

Date of experience: October 12, 2019
Illinois
1 review
0 helpful votes
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Great process!
October 15, 2019

Easy process! Went great! SeatGeek made it easy for me to get my tickets very quickly, at a reasonable price, and kept me updated every single step of the way.

Date of experience: October 11, 2019

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States