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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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This is how ticket management should work. Easy selection and payment process. The most important events are here.
Watch out for the hidden fees! And they make it impossible to resell by asking you to send in a pictured ID...
Quick delivery and I received exactly what I paid for. Will use this service again in the future. This completes my review of my ticket buying experience on Seat Geek.
It was Very easy to navigate the website and the check out process was very quick. I will definitely use seat geek website again
This is my go to website. I have used it numerous times when going to events with the kids or just out with the hubby. Site is super easy to navigate and I can always find what I need.
Good experience, $20 fee per ticket kinda sucks. Why does this need to be 50 characters
So easy and fast to; find the tickets you want, purchase them, then receive them.
Efficient buying process. Received my tickets quickly and payment was processed. Purchases like these are why I keep using SeatGeek.
My experience with seat geek has been great thus far and the prices seem like a steal. Thanks SeatGeek
Good experience. Quick. No issues. Mobile interface is intuitive and easy to use. Easy to enter promo code.
I tried to buy tickets using Apple Pay - SeatGeek said the order could not go through and my card would not be charged. So I used a credit card. But SeatGeek lied. My first order went through so I spent $1000 on tickets instead of $500, SeatGeek said that all sales are final. Um... hello. So I got screwed over by SeatGeek.
I was able to quickly make my purchase and then it was very easy to open the ticket on my device for scanning and to transfer to my Apple Wallet.
Good easy experience! Would use website again. Super fun night! Thank you seat geek for the tickets it was fun
SeatGeek continues to make purchasing tickets the easiest process. I am very happy with my choice to download and continue using this app.
It was good. I was expecting an email with Tickets but I don't have these yet
Easy to choose the right tickets for the game we wanted to attend.
Easy process! Went great! SeatGeek made it easy for me to get my tickets very quickly, at a reasonable price, and kept me updated every single step of the way.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

