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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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Great Process, Very Easy, Reputable. Easy to use in regards to knowing exactly where your tickets are located.
The experience was fast and efficient. I'd book again in the future.
Easy ordering and confirmation of received tickets. Will be using them again.
Easily found great seats at a low price. The purchase was confirmed and tickets issued in minutes. A great experience, but a couple of minor gripes: 1) I'd like to see the total cost, including fees, up front; 2) I learned after I had bought the tickets that I needed to print them, and I didn't have access to a PC and printer (but was able to get a friend to print them).
Everything went smoothly with no hiccups. I would definitely use seat geek again. They always have the best pricing
No issues with ordering and using the tickets, gave me a pretty low price as well. Would gladly recommend!
Easy to use. Much better seat/ticket viewing display than you competitors
Easy and affordable. Wish ticket specified which seat before purchase but everything worked out.
Great experience, everything happened in a timely fashion.
Seat geak is dope, it's always cheap af. After the processing fees it's like the same as any other ticket I just like how easy it is to use
I had a swift, easy transaction. I love SeatGeek. So far, I have not had a poor experience yet.
Easy enough process but over twice as expensive as paying on the night
Would not use it again for parking
The "view preview" from the section is real neat. I just wish I could zoom in and see the rows/seats on the arena map.
Good seats good last minute price. Was surprised. Fast ticket receipt.
Great experience so far, found some hard-to-find tickets at a great price. Very user friendly. I'd give 5 stars but I haven't successfully made it inside the venue yet lol.
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Julie,
Thank you for reaching out. Truly sorry for any confusion with the pricing. Here at SeatGeek, we're an online marketplace and sellers do have the ability to set their tickets at their preferred price. However, we do make pricing suggestions based on the normal prices across the industry.
If you ever have anymore questions regarding ticket pricing via the marketplace, please reach out to us at [email protected] and we'll surely take care of you.
Stay safe,
CX Team at SeatGeek