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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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I placed the order and got my tickets within 24 hours! Never had a problem with them before!
So the tickets to BNL were $108 on the site then I got to check out it said $144. Then the fees were added. So the price per ticket was more like $180. Felt a bit like bait and switch. I've used the site before and this not experience I had before. I quoted prices before I purchased, so I will be eating $120, because I quoted the incorrect price.
Overall experience was good. I think the fees you and other sites charge per ticket are ridiculous. I bought (4) tickets and paid almost $20.00 extra dollars per ticket, a total of $80.00 extra dollars, so I can sit (6) rows from the ceiling. I am all for making money, but to bang people over the head because you can is not right.
Hi Vincent,
Truly sorry for any frustration regarding selling fees. Please note, selling fee's are included in ticket prices all across the Live Entertainment Industry. However, some companies include the pricing in their price without showing it upfront. Here at SeatGeek, we pride ourselves with being super transparent, which is why we have the option on the order page to look at prices with or without fees.
If you have any questions at all, please feel free to reach out to us at [email protected] and we'll surely take care of you.
Stay Safe,
CX Team at SeatGeek
Havent gone to the game yet but seems like a god deal for the game! So we will see
Makes buying tickets a breeze! You can't beat the prices you find on the site as well.
Good experience with purchase. I am typing this because I have to type 50 characters.
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Quick and easy! Got the tickets the next day via app. Looking forward to the game!
I always use SeatGeek to get tickets and usually they are average price. In a rush to get tickets and I didn't check the ShoWare center site. I paid almost triple for the tickets on SeatGeek. I'm so disappointed. Be careful where you buy them.
Easy, quick, and great seats a a great price. I love that you can see where you are sitting.
It's awesome it's awesome it's awesome it's awesome it's awesome it's awesome it's awesome
Simple, easy to use and an all around good experience.
Simple to use and fast response, will use again. Thank you
I always turn to seat geek they never fail me. Thanks to seat geek I can access my seats alot easier than other companies.
It was okay but i don't know cause i haven't gotten it yet and i don't think i can track my package
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sandra,
Truly sorry for any frustration regarding selling fees. Please note, selling fee's are included in ticket prices all across the Live Entertainment Industry. However, some companies include the pricing in their price without showing it upfront. Here at SeatGeek, we pride ourselves with being super transparent, which is why we have the option on the order page to look at prices with or without fees.
Again, apologies for any initial confusion. If you have any questions at all, please feel free to reach out to us at [email protected] and we'll surely take care of you.
Stay Safe,
CX Team at SeatGeek