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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Texas
1 review
0 helpful votes
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Jaydree
September 4, 2017

Jaydree was extremely helpful and patient with me when I could not access my tickets. He was able to redirect the tickets for me and I had them in a matter of a couple hours. He did a fantastic job!

Date of experience: September 3, 2017
Arkansas
1 review
1 helpful vote
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Straightforward and Easy
September 4, 2017

This is "informed buying" made easy. I wish other websites were this easy and the purchasing process this transparent.

Date of experience: September 1, 2017
Massachusetts
1 review
0 helpful votes
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Making ticket buying easy
September 4, 2017

Like the fact I can show prices with fees, or without, depending on what I am looking for. Also like the detail you can zoom into for row and seat numbers

Date of experience: September 1, 2017
Georgia
1 review
0 helpful votes
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Review
September 4, 2017

Tickets were good and the process was very easy. I love seat geek I am now just trying to reach 100 characters

Date of experience: September 1, 2017
Indiana
1 review
0 helpful votes
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So far, so Good!
September 4, 2017

I've used several times and have never had a problem. The process is easy, fast and tickets within minutes. Will continue to use.

Date of experience: September 1, 2017
Pennsylvania
1 review
0 helpful votes
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Just simple
September 4, 2017

Been using SeatGeek for 3 years and never had issues. Sharing the tickets via mobile is great. First place I go to look for tickets.

Date of experience: September 1, 2017
Florida
1 review
0 helpful votes
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Review
September 4, 2017

It was easy and app works well. Prices were cheap and fees weren't too high. Would use again...

Date of experience: September 1, 2017
Pennsylvania
1 review
0 helpful votes
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The best
September 4, 2017

Exceptional service and a great way to get tickets to events without paying the exorbitant prices charged by the teams.

Date of experience: September 1, 2017
Pennsylvania
1 review
0 helpful votes
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Quick and easy
September 4, 2017

Quick and easy purchase! Would highly recommend! Received the tickets in my email instantly! Have never had a problem using seat geek! Can't wait to go to the game!

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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Always a Great deal!
September 2, 2017

Timing and patience is key, but I always find a great deal on awesome seats for the Angels games I want to go to. THANK YOU Seat Geek!

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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Quick Fast In A Hurry SEAT GEEK
September 2, 2017

Quickest way to purchase tickets with way more options than Ticketmaster. User friendly app allows you to not only chose from thousands of different seats but automatically downloads your tickets on your smartphone instantly

Date of experience: August 31, 2017
California
1 review
0 helpful votes
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5 star experince
August 31, 2017

I have used Seat Geek for my event tickets for some time now. I haven't had even a single negative experience. They are my go to place for tickets. I like how you can actually see what row you're getting. The prices also seem to be competitive.

Date of experience: August 30, 2017
Michigan
1 review
0 helpful votes
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Great prices and great seats.
August 31, 2017

I have always received great tickets at reasonable prices. I love how I can see the view from the seats that im looking at on the website. And the tickets are always available very shortly after purchase.

Date of experience: August 30, 2017
Georgia
1 review
0 helpful votes
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Bought two tickets for a show that was selling out and SeekGeek reversed my transaction so I tried again and didn't have the available funds to finish the purchase due to two pending charges from them. Missing my favorite band because of this error and this was my first time ever using them. Called my bank and I have to wait a couple of days for the error and funds to clear up. Really disappointed.

Date of experience: August 29, 2017
Maryland
1 review
0 helpful votes
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I love seatgeek
August 29, 2017

Seatgeek is cool, shows good views from the seats and its always just a little cheaper than stubhub. Thanks!

Date of experience: August 28, 2017
Pennsylvania
1 review
0 helpful votes
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Never disappointed
August 29, 2017

I've bought tickets through SG weeks before & the day off an event and every where in between. I've never been disappointed or had an issue. I have learned to take a screenshot of my ticket & blow it up. That seems to work better for the scanner at entry.

Date of experience: August 28, 2017
New York
1 review
0 helpful votes
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Printing hussle
February 18, 2021

Ticket purchase was perfect as always but this time was the first I had to print.
When I came to the FedEx store I had a difficult time finding the printable PDF.
I wish that when I get the auth Email from SeatGeek it would have the tickets attached to it as a PDF

This way I'm able to save to Dropbox via mobile or easily forward to a 3rd party for printing

Date of experience: August 27, 2017
Maryland
1 review
0 helpful votes
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Everything I'd Expect
August 28, 2017

Good experience with the SeatGeek app. Found the tickets I wanted, easy payment and received the tickets quickly.

Date of experience: August 27, 2017
Illinois
1 review
0 helpful votes
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Nikki at Seatgeek is the best!
August 27, 2017

After an issue of lost or misplaced tickets and talking with numerous representatives time and time again, Nikki took it upon herself to ensure my tickets were replaced. I cannot thank her enough for personally taking time out of her schedule and contacting the initial seller so that I received my tickets on time. Guys you don't understand... I went thru hell before she took this task on her shoulders. This isn't necessarily a compliment towards Seatgeek because as I stated, I went thru numerous representatives who basically passed the buck and continuously gave me the runaround. But it was Nikki who made things happen. After talking to her, I received updated emails on the progress of obtaining my tickets which cost me about $2000. Can't thank her enough.

Date of experience: August 25, 2017
Michigan
1 review
0 helpful votes
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Great app for purchasing tickets but it's been very difficult in selling tickets to a concert I can't attend now. Im not receiving the verification code to confirm my phone #. Multiple reps have made suggestions but nothing has worked. Still waiting for fix!

Date of experience: August 24, 2017

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States