Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
We monitor reviews for authenticity
Jaydree was extremely helpful and patient with me when I could not access my tickets. He was able to redirect the tickets for me and I had them in a matter of a couple hours. He did a fantastic job!
This is "informed buying" made easy. I wish other websites were this easy and the purchasing process this transparent.
Like the fact I can show prices with fees, or without, depending on what I am looking for. Also like the detail you can zoom into for row and seat numbers
I've used several times and have never had a problem. The process is easy, fast and tickets within minutes. Will continue to use.
Been using SeatGeek for 3 years and never had issues. Sharing the tickets via mobile is great. First place I go to look for tickets.
Exceptional service and a great way to get tickets to events without paying the exorbitant prices charged by the teams.
Quick and easy purchase! Would highly recommend! Received the tickets in my email instantly! Have never had a problem using seat geek! Can't wait to go to the game!
Timing and patience is key, but I always find a great deal on awesome seats for the Angels games I want to go to. THANK YOU Seat Geek!
Quickest way to purchase tickets with way more options than Ticketmaster. User friendly app allows you to not only chose from thousands of different seats but automatically downloads your tickets on your smartphone instantly
I have used Seat Geek for my event tickets for some time now. I haven't had even a single negative experience. They are my go to place for tickets. I like how you can actually see what row you're getting. The prices also seem to be competitive.
I have always received great tickets at reasonable prices. I love how I can see the view from the seats that im looking at on the website. And the tickets are always available very shortly after purchase.
Bought two tickets for a show that was selling out and SeekGeek reversed my transaction so I tried again and didn't have the available funds to finish the purchase due to two pending charges from them. Missing my favorite band because of this error and this was my first time ever using them. Called my bank and I have to wait a couple of days for the error and funds to clear up. Really disappointed.
Seatgeek is cool, shows good views from the seats and its always just a little cheaper than stubhub. Thanks!
I've bought tickets through SG weeks before & the day off an event and every where in between. I've never been disappointed or had an issue. I have learned to take a screenshot of my ticket & blow it up. That seems to work better for the scanner at entry.
Ticket purchase was perfect as always but this time was the first I had to print.
When I came to the FedEx store I had a difficult time finding the printable PDF.
I wish that when I get the auth Email from SeatGeek it would have the tickets attached to it as a PDF
This way I'm able to save to Dropbox via mobile or easily forward to a 3rd party for printing
Good experience with the SeatGeek app. Found the tickets I wanted, easy payment and received the tickets quickly.
After an issue of lost or misplaced tickets and talking with numerous representatives time and time again, Nikki took it upon herself to ensure my tickets were replaced. I cannot thank her enough for personally taking time out of her schedule and contacting the initial seller so that I received my tickets on time. Guys you don't understand... I went thru hell before she took this task on her shoulders. This isn't necessarily a compliment towards Seatgeek because as I stated, I went thru numerous representatives who basically passed the buck and continuously gave me the runaround. But it was Nikki who made things happen. After talking to her, I received updated emails on the progress of obtaining my tickets which cost me about $2000. Can't thank her enough.
Great app for purchasing tickets but it's been very difficult in selling tickets to a concert I can't attend now. Im not receiving the verification code to confirm my phone #. Multiple reps have made suggestions but nothing has worked. Still waiting for fix!
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

