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Road Runner Auto Transport has a rating of 4.4 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Received my vehicle earlier than anticipated. Driver had great customer service.
Easy booking and fast experience for a great price.
The truck was picked up and delivered on time.
Fast and easy.
Was very easy to book
When I first contacted Roadrunner, the representative made it sound like they could pick the car up within a day or two from when I completed my ebay purchase. Time passed and nothing happened. I sent a message through their website and got no response, so I called back and talked to the same rep. He assured me it would be picked up in a day or two and I would be contacted. Another few days passed so I called their general number. The pickup location was a remote part of Colorado and they were having trouble locating a shipper. To make a long story short, they eventually found a shipper giving me and the seller only one day notice. Fortunately the seller was agreeable and the car was on its way.
I was very pleased with the actual shipper. He was professional, had taken good care of my car and helped me unload and go over starting, and things the previous owner had told him about the car. Although a slow, at times frustrating experience, in the end, I was very happy with the equipment and the way my vehicle was transported.
Would like to pay in full but need date commitment before doing so.
Has been very easy.
Website tracking not working, so no knowledge of car's progress. Automatic fee transaction function on website did not properly reflect the correct overall price of the shipment... several hundred dollars error in total billing had to be "added-on" later by telephone.
Easy.
Easy & convenient
Easy and fast.
The car was picked up and delivered and the dates I requested. The process was smooth and made moving less stressful. Will be using them in the future!
So far its been good
Very easy
Was a simple and easy process. Couldn't be more pleased
Answer: Via the website it was pretty easy and they called once. But, when giving updates, they didn't call as promised and just emailed.
Answer: There are many shipping brokers and definitely do your research. I've shipped over 12 times and this has been the absolute worse experience I've ever had.
Answer: 8 days after I paid extra money than initially asked for

