Road Runner Auto TransportReviews 1,871

I had a very good experience with roadrunner auto transport. They delivered the vehicle a few days early; the driver (Vitaly) was very courteous & professional; and the vehicle was delivered in perfect condition. The only problem I had was trying to track the vehicle while en route at the roadrunner website. Turns out, there are multiple roadrunner websites and I had chosen the wrong one. A phone call to roadrunner dispatcher corrected that problem and it was smooth sailing from there.

Very easy and Mynor was very helpful at the start. Transporter showed up with equipment that didn't work and with a different name that the one I was given by Road Runner. Myself and 3 neighbors had to load the vehicle the driver only guide us so we were centered on transporter. The winch didn't work we had to use tow ropes hooked to a bumper hitch of a car to pull the car on the trailer. The driver acted like it was my fault because his winch didn't work and he had no idea what to do. Call Road Runner they said they where a broker and it was the transporter's problem. I was reconmended to Road Runner by one of my best friends that owns a Ford dealership. I will inform him about the issues I had.