Road Runner Auto Transport

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Road Runner Auto Transport

4.4

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Road Runner Auto Transport Reviews Summary

Road Runner Auto Transport has a rating of 4.4 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.

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Kathren R.
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Car arrived on time, great pick up, make sure you confirm the dates before you sign. Just because they say the have an opening on a particular day doesn't mean they are required to pick up the vehicle on that day.

Date of experience: January 19, 2020
sebastian V.
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Second time I used RoadRunner to move my cars and SUV across country. Valuable service, no hassle, fast delivery, and convenience that is second to none. Extremely satisfied!

Date of experience: January 18, 2020
Ulus A.
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Zack on the phone has been very helpful
January 18, 2020

Zack on the phone has been very helpful

Date of experience: January 17, 2020
steve b.
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You were very difficult to reach by telephone
January 18, 2020

You were very difficult to reach by telephone. You charged a commission $800 more than originally quoted.
The driver was late and delivered after dark, very difficult. Got it done but overly expensive and inconvenient.

Date of experience: January 17, 2020
steve m.
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Very easy
January 16, 2020

Very easy

Date of experience: January 15, 2020
Simon R.
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Thanks so much!
January 15, 2020

Thanks so much! Civic has been already shipped here from RIchmond with your company - now heading west...

Date of experience: January 15, 2020
Marin E.
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Things went well
January 15, 2020

Things went well. Thank you

Date of experience: January 14, 2020
Hseng W.
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Shipper assigned at the last minute...
January 14, 2020

Shipper assigned at the last minute...

Date of experience: January 13, 2020
Anthony P.
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Excellent service and early delivery
January 13, 2020

Excellent service and early delivery

Date of experience: January 13, 2020
Michael P.
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Quick and curtious
January 13, 2020

Quick and curtious.

Date of experience: January 12, 2020
Louis Z.
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Extremely easy to order online
January 12, 2020

Extremely easy to order online.

Date of experience: January 12, 2020
Susan M.
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The car arrived as expected
January 12, 2020

The car arrived as expected.

Date of experience: January 12, 2020
Dewayna D.
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Our driver was on time picking up and dropping off my car. Wonderful and and great customer service!

Date of experience: January 11, 2020
John S.
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All was well until time to receive my car
January 10, 2020

All was well until time to receive my car. The driver wanted to deliver it a day earlier than agreed. We settled on the agreed upon time but when that time arrived he asked me to come pick it up at a dealership instead of delivering it to my location. I did so. The car was in good shape but the final step of the process was aggravating.

Date of experience: January 10, 2020
Sandra S.
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Very easy to make a booking online
January 10, 2020

Very easy to make a booking online. Communication was very easy. Car arrived at destination at designated time in perfect condition. Would definitely use them again!

Date of experience: January 10, 2020
Trudy H.
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Little late on the pickup but everything was fine
January 10, 2020

Little late on the pickup but everything was fine.

Date of experience: January 10, 2020
Joanne S.
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Prompts are easy to follow and are quite explicit

Date of experience: January 9, 2020
Jim Z.
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Great service
January 8, 2020

Great service. Only issue is that the online price I paid was not final price. The price increased after I booked and paid.

Date of experience: January 8, 2020
Michelle C.
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A great way to get you vehicle delivered very happy with my experience

Date of experience: January 8, 2020
Arizona
1 review
2 helpful votes
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Called them three weeks before pick up. They called me two days could not have anyone do a pickup on the day request3d. So I cancelled they charged me $140 for doing nothing. I found another carrier I less then one hour who picked up my car. A fraud DO NOT USE THEM.

Date of experience: January 7, 2020