Road Runner Auto Transport

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Road Runner Auto Transport

4.4

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Road Runner Auto Transport Reviews Summary

Road Runner Auto Transport has a rating of 4.4 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.

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Nancy L.
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Unfortunately, I'll never recommend them to anyone.

We had a tight schedule so planned the transport a month in advance and was informed the day of that they couldn't get to us.

Trying to reach anyone to help via phone was next to impossible as I only got a recording.

Just disappointed after reading the prior reviews. So if you have to have it picked up on a certain day, they aren't the ones to use.

Date of experience: February 4, 2020
Mike H.
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Driver was timely and competent and easy to communicate with.

Date of experience: February 3, 2020
Steven h.
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Car was delivered safely to the correct address
February 2, 2020

Car was delivered safely to the correct address.

Date of experience: February 2, 2020
George H.
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Super easy, clear and quick
February 2, 2020

Super easy, clear and quick. Called before customer service and ll my queries were answered very quickly and professionally.

Date of experience: February 2, 2020
Linda W.
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Would recommend
February 2, 2020

Would recommend. Great service

Date of experience: February 2, 2020
Melinda V.
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Quick response time!
February 1, 2020

Quick response time! Easy to work with!

Date of experience: January 31, 2020
Todd Z.
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Easy to book, reasonable rates
January 30, 2020

Easy to book, reasonable rates. Car got there really quickly.

Date of experience: January 30, 2020
Carolyn W.
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I felt I was left out of the loop too much
January 28, 2020

I felt I was left out of the loop too much. I was not notified until the last minute that you had someone to transport my car. When you are in the process of moving, your car is the last thing you need to worry about. The driver was professional but he could have communicated a little more as to the drop off date. All in all my car was in good shape and it made here, after going to San Diego, in good order.

Date of experience: January 28, 2020
Tom W.
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I was very pleased with the entire process with Road Runner Auto Transport. Responsive staff (able to reschedule ship date) great communication. Was always aware of my cars location and was able to speak with the transport driver the entire trip. I wouldn't have any problem referring them to my friends.

Date of experience: January 28, 2020
Michelle C.
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First time ever doing this-a great experience!
January 26, 2020

First time ever doing this-a great experience! They were in constant communication during the process and made the whole thing super simple!

Date of experience: January 26, 2020
Jose R.
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It was picked up a few days late and delivered a few days late. Overall it took 11 days so renting a car cost me way more than expected. But otherwise the communication was good and I knew this was expected. Car delivered in perfect condition, so overall good

Date of experience: January 25, 2020
Kari A.
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Straight forward process
January 25, 2020

Straight forward process. Fast response time.
Friendly, competent drivers instilled my confidence in them.

Date of experience: January 24, 2020
robert y.
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Had several cars shipped
January 24, 2020

Had several cars shipped. Always a good experience.

Date of experience: January 24, 2020
Terry M.
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It was very easy to place the order on-line
January 24, 2020

It was very easy to place the order on-line. The driver delivered my vehicle on time and the delivery took just a matter of minutes. I highly recommend using Roadrunnerautotransport.

Date of experience: January 23, 2020
Doug S.
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Please ensure timely pickup on 12/18
January 23, 2020

Please ensure timely pickup on 12/18.

Date of experience: January 23, 2020
Daniel V.
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Clear and easy
January 22, 2020

Clear and easy

Date of experience: January 22, 2020
Nancy R.
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Very user friendly website
January 22, 2020

Very user friendly website. Like getting an instant quote without having someone call me.

Date of experience: January 22, 2020
Serge B.
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Car delivered from FL yo NM with no issues and on time. Would use service again.

Date of experience: January 20, 2020
Mark N.
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The car was transported quicker than originally said, but the complete lack of communication with the driver was frustrating, and inexcusable!

Date of experience: January 20, 2020
Eleanore B.
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AGENT CALLED ME TWICE TO COMMUNICATE DAY TO DAY THAT THEY ARE AWAITING COMPLETION OF ORDER, it really helped me feel better about booking them as they were meticulous about letting me know who i can talk to about my order directly!

Date of experience: January 20, 2020