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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.4 stars from 1,872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Fast. Courteous driver. Shipment received in perfect order.
Good system to use, quoting is fast, pricing honored as quoted, nice drivers. Customer service is a bit scattered, it would be helpful to have one service Rep per booking. I dealt with 6 different people throughout the process.
Online method was somewhat confusing -- the chat person was helpful. Needs human to human interaction. Drivers on both cars on time snd excellent!
Despite the issue that your truck was broken. You worked out well for our needs.
Driver was on time and helpful, good communication. Vehicle was in exactly the same condition as before it shipped. Overall very pleased with the service and service pricing.
I had my car shipped from the northern California to Washington state and it arrived in the condition I expected as it snowed and rained throughout the week. It arrived earlier than I expected it to arrive thanks to Iurii!
Easy to understand and order
The booking process is simple and easy to follow
I received a quote of $985 from a roadrunner salesman. Called back to book and he said he needed to confirm my rate. I was placed on hold for about 15 seconds and he came back and told me that the actually cost of shipping my car was $1,095.
The $110 difference isn't a huge deal except for the fact that I believe a business should honor its commitments... it's a promise and this speaks volumes to the type of culture that exist within this company. I chose to find another carrier and paid a little less, with incredible service and turnaround.
Driver was great - a true professional.
My baby was handled with care. The driver went through thorough steps to assure there was no damage done.
Everything has been very easy. Now we'll see about the actual booking...
The person that brought our car was absolutely wonderful exceptional.
Extremely pleased with efficiency, courtesy and prompt response time. Very accommodating with special requests regarding delivery. I highly recommend this company!
Customer service was great. Billy Lynch was awesome and professional. Awesome company!
It was easy and fast. No issues with the delivery. Driver was respectful and responsible.
Fast and efficient. Would use them again. Vehicle arrived before scheduled date and time.
Booking is very easy
Easy process. Car arrived in same condition. Driver was pleasant and professional.
Quick and easy and Everything is agreed. Car in perfect condition when it arrived. Will definitely use again.
This was very easy to do.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members