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Riot GamesReviews 161

1.4

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Riot Games Reviews Summary

Riot Games has a rating of 1.4 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Riot Games most frequently mention customer service, toxic players and dont care. Riot Games ranks 1265th among Video Games sites.

service
73
value
69
shipping
53
returns
56
quality
66

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Bulgaria
1 review
1 helpful vote
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These trashes ban and restrict for every reason. Unqualified, inadequate customer service. Inadequate game designers. Inadequate game directors. The end of this $#*!in cancer game is near thanks to its talentless owners.

Date of experience: November 28, 2021
Canada
1 review
1 helpful vote
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Riot is Garbage
November 21, 2021

Hey Riot games you morons why do you have a penalty for dodging the champion select? What a joke of a company you are. Control people more seriously, Another commie crap company.

Date of experience: November 20, 2021
New York
1 review
4 helpful votes
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Terrible Customer Service
November 17, 2021

Eventually I did receive my item, however it was over TWO months, after my initial order and over ONE month after they said that it had been shipped. When I contacted their customer service, multiple times, the person never bothered to read my issue and lied outright, as to the status of my order.
I wouldn't recommend this company to anyone.

Date of experience: November 17, 2021
Indonesia
1 review
0 helpful votes
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Valorant
November 17, 2021

Match making is so suck
Im win Match MVP only plus 15 RR
When i lose and have a good KDA its minus 25 RR
WTF IS THIS $#*! DUDE

Date of experience: November 17, 2021
Romania
1 review
1 helpful vote
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I have ordered a backpack and a t-shirt and my package never arraived, tried to contact their customer support and they said it's not their responsability and I should be the one to deal with the courier issue

Date of experience: November 14, 2021
Idaho
1 review
0 helpful votes
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Drug dealers
November 3, 2021

Worst company ever they just want to hurt people's pride make people addicted and make money they dont care at all about fun

Date of experience: November 3, 2021
Ohio
1 review
0 helpful votes
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The ban is horrible i left prob 4 games and i got banned for a 1 year. Honestly you should just play csgo if u want to play a game like that

Date of experience: October 25, 2021
Oregon
1 review
0 helpful votes
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$#*!ter $#*! jew company
October 11, 2021

Worthless $#*! trash company. $#*! you stupid $#*!s. I hope you all $#*!ing die, every account i make will be made to tell every human piece of trash like you $#*! jews to go kill themselfs. You ban accounts for no reason, well heres a reason for you now you stupid $#*! loving hitler $#*! sucking jew $#*!s. Wish you and your families a suffering of a lifetime. Go get raped $#*!ters.

Date of experience: October 10, 2021
Japan
1 review
1 helpful vote
Follow FUCK R.
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Even they have a lots of money come from sell the skin of guns, champions, vv they cant just make the game run correctly. The games is full of unreasonable thing and they are not admit that, they try to tell everyone that its usual, even the errors appear regularly on youtube. F u c k you riotgames.

Date of experience: October 9, 2021
Sweden
1 review
4 helpful votes
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As the title states, they are posting lies, making things up that are not true what so ever.
Making claims that they are doing something, when reality is they are not doing anything at all.
They are using pre-written scripts trying to handle as many tickets as they can without any quality control.
When they cant answer or take responsibility for their actions and what they said they start threatening with closing down tickets and accounts!

Included are only 2 out of many screenshot of how they conduct their support.
In the one picture, everything that supporter wrote were lies due to the fact he had researched the wrong account. When made aware of that he ran away and hide.
Noone wanted to take responsibility, closed the ticket and every other ticket after that one. And eventuelly locked the entire account.

If you could rate something a 0 or a negative score I would.
Never ever have I encountered a more incompetent support and they should all be fired and sentences for all the slander and emotional pain they put others through.

Date of experience: September 16, 2021
Canada
1 review
6 helpful votes
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Dog$#*! company
August 31, 2021

Fix league of legends. This company can't even balance league champions correctly. I was playing Asol, after he was nerfed and got destroyed by the opposing team, why? Because for one thing, I can't fight in melee range, my auto doesn't do that much damage and my only hope is to use my q but I need to do that from a distance. On top of that, you nerfed him and made melee characters more vulnerable to killing him without any problems. Fix the $#*!ing game.

Date of experience: August 31, 2021
Canada
1 review
1 helpful vote
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Unfair system
August 30, 2021

Who in the hell gets permabanned for being toxic. Name me one game that's modern, that currently does that. Chat restrict fine, timed suspension fine, but a permanent $#*!ing ban? They take away everything you worked hard for not giving two damns $#*!s about how much money you spent, or how long you've been playing.

On top of that they don't even look at the whole situation. Someone could be an absolute $#*! to you, and yet if you say one thing ban (probably even even the other person says kys or racial $#*!), they give YOU a penalty, because there is a premade of 3 on the same team of you, of fat $#*! college students jerking their $#*!s and playing league while eating cheese puffs.

They literally said if you don't be toxic nothing will happen (which i've done MUTLIPLE times), yet when you go to the "understanding bans" page, it says some $#*! like "6 out of the past 20 games you were reported for being toxic". What the $#*!? If you don't want people to say offensive $#*!, just ban the $#*!ing language from your game. Why is anyone without uncensored chat allowed to say the N word in the first place (not saying I did, because I didn't) and other offensive $#*! in the first place?

Dumb $#*!ing company that only cares about money.

Date of experience: August 29, 2021
Egypt
1 review
0 helpful votes
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THIS COMPANY BAND ME FOR NOTHING AND STOLE MY MONEY IF I COULD GIVE THEM A ZERO OUT OF 5 I WOULD"VE DONE THAT NEVER PLAY THIER GAMES THEY STEAL YOUR MONEY AND BAND U NEVER EVER PLAY ROIT"S GAMES AND TRUST ME IF U DID U WILL REGRET IT THEY STEAL YOUR MONEY AND WHEN I ASKED THEM WHY I GOT BAND IN SUPPORT THEY TOLD ME CAUSE I USED VOICE CHAT AND INSLUTED SOME BODY AND I DON"T EVEN HAVE A MIC WTF WTF WTF WTF FCK THIS COMPANY GUYS NEVER PLAY ROIT GANES WOREST COMPANY IN THE WORLD I REGRET EVERY MINUTE I SPEND PLAYING THEIR GAMES I REGRIET EVERY DOLLAR I SPEND ON THIS GAME FCK THIS COMPANY AND THEIR GAMES UNSTALL ALL OF THEIR GAMES THNX

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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What the $#*! is the point of telling us that there is a patch AFTER we had already been kicked out of game you $#*!s.

Date of experience: August 11, 2021
Philippines
1 review
0 helpful votes
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Yeah its been a while since league of legends is fun way back swason 3, now the game is so trash. How come silver gold and platinmum can play in one game today? Also so toxic and not even reviewing the game. Lot of feeders and noob like riot. Just fix your game balnce it and fix bugs. So trash. If could give 0 start i will. So trash. You call your self a competitive company>? Think again.

Date of experience: July 16, 2021
Georgia
1 review
6 helpful votes
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I asked them to delete my account and they have all the information provided yet they want me to formally right it out. There automatic deletion doesn't work and the employees do not even want to help by looking it up in addition to the already information provided I'm not writing a formal report for YOUR company I just want my account gone. Would give no stars if I could.

Date of experience: July 14, 2021
Canada
1 review
6 helpful votes
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Riot games is probably the worst game company by far. League of legends's toxic community goes by unpunished because their MODs are a punch of $#*!ing $#*!s. Many games of trolling, unbalanced Ques with higher level players constanly crushing new players. The developers of the game changes nothing of those sorts, but instead work on new chroma skins that offers different colors for the same skin! Microtransactions is their middle name now.

Date of experience: July 5, 2021
Malaysia
1 review
1 helpful vote
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Riot can $#*! off
July 4, 2021

Hope their team encounters an unfortunate event. That's all I have to say. They can refine games all they want, but they'll never fix their systems or care about their players.

Date of experience: July 4, 2021
Australia
1 review
1 helpful vote
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Honestly, called my friend a fat idiot and he responded to which i quote: Better than a skinny guy like you.
How does their AuToMaTiC ban system actually not see we are friends online? Absolutely rubish gaming company. Hope they go bankrupt and hundred thousands lose their jobs and end up homeless

Date of experience: June 30, 2021
Canada
1 review
6 helpful votes
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Thier customer support is the worst. Lost all my stuff for no reason. What a joke Riot is. Stay away they dont care about the end users. You can call your credit card company and get the purchases from the last 4 months back. Better then nothing. I would like to middle finger solute roit what a garbage company.

Date of experience: June 29, 2021