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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

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Maryland
1 review
0 helpful votes
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Fast and slow
May 29, 2023

Took forever for the item to leave the warehouse (1 -1/2 weeks). Once it was picked up by the carrier i received my order pretty fast.

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
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Perfect fit
May 29, 2023

The bag fit perfectly. The straps/buckles were perfect. The size was ideal for tools, rain suit, fix-a-flat can, water bottle, hat and sunglasses. If I unzip and expand, I can even stuff a sweat shirt in.

Date of experience: May 29, 2023
South Carolina
1 review
0 helpful votes
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Online ordering made easy
May 29, 2023

I was able to find what I was looking for as well as ensuring that it would fit my motorcycle.
My only issue is that the Ciro Tac-10 Light Cannons that I purchased need accessory switch, SINGLE DASH SWITCH BY EVIL CUSTOMS
******* and these are currently out of stock. So for the time being I must ride with the lights always on regardless of time of day and traffic.

Date of experience: May 29, 2023
Indonesia
1 review
0 helpful votes
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Perfecto
May 29, 2023

Never been disappointed by RevZilla.
Superb response.
Outstanding services

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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Tire order
May 29, 2023

The experience was fine - no problem.
I thought the delivery was a bit on the slow side. But that could have been just what day of the week I placed the order...

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
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Hello
June 28, 2023

Brraaaap brap brap brraaaapppp brap! Braaap brap. Vroom vroom

Date of experience: May 28, 2023
Virginia
1 review
0 helpful votes
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Best for buying gear online
May 29, 2023

This site is awesome - I know they're the same group as Cycle Gear and a few others, but Revzilla is the best for shopping online - the selection, the pricing, the perks - always a good decision.

Date of experience: May 28, 2023
Utah
1 review
0 helpful votes
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Attention to detail
June 28, 2023
Updated review

I spent almost a thousand dollars and paid for it to be overnighted. Now even though my shipping fees was returned I paid that for a reason. I needed my stuff now! And you sent it ups ground... I'm not happy at all!

Date of experience: May 28, 2023

No complaints here
May 19, 2023
Previous review

No complaints here. Always been good service and kept well informed on tracking my packages. ML&R

Date of experience: May 18, 2023
Michigan
1 review
0 helpful votes
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Average
June 27, 2023

Whole experience was average at best. The website is amazing for finding a little bit of everything and trusted. The prices are average or below average value and the shipping was quite terrible and slow compared to other large online retailers.

Date of experience: May 28, 2023
Massachusetts
2 reviews
0 helpful votes
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Puig Windscreen A+
May 28, 2023

Perfect fit and super easy to install. I'm 6' and have it set in a mid range on my VSTROM and it has reduced wind chatter significantly. Much better than OEM and well worth the purchase. Highly recommended.

Date of experience: May 28, 2023
North Carolina
1 review
0 helpful votes
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Jacket Purchase
May 28, 2023

Received extremely fast! Only issue is the jacket itself was small but the return process was easy, they were very helpful and we got a replacement on the way immediately. I'm a repeat customer with these guys

Date of experience: May 28, 2023
North Carolina
1 review
0 helpful votes
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Good guys.
May 28, 2023

Prompt and attentive. Quick to answer questions and get you exactly what you need.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Reliable and well priced
May 28, 2023

I bought a small item and it arrived on time. No fuss, no hassles.

Date of experience: May 28, 2023
Louisiana
1 review
0 helpful votes
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Rider- Africa Twin
May 28, 2023

Contacted agent (who was very helpful) to confirm size form previous order. Your website makes it very difficult to observe previous orders.

Date of experience: May 28, 2023
Pennsylvania
1 review
0 helpful votes
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Supersonic Speed
May 28, 2023

Placed my order on May 16th and had the item in my hand on May 19th. Can it get any better than that? 6 stars from me.

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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Still have some questions
May 28, 2023

Seems like a great unit w/ the jbl speakers. Have some questions in to Revzilla via the order links but no reply so far……

Date of experience: May 27, 2023
Pennsylvania
1 review
0 helpful votes
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Good value
May 28, 2023

Was able to find a closeout item at a great discount which met my need with a quality product
Easy checkout

Date of experience: May 27, 2023
Texas
1 review
0 helpful votes
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Fast, accurate, quality product
May 27, 2023

You all did a great job! Order processed timely, accurate and it's a quality helmet.
Thx

Date of experience: May 27, 2023
Arizona
1 review
0 helpful votes
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My only complaint with RevZilla is that the search filters are often completely wrong. I'll click the checkbox for mens pants but end up with results that show both mens and women's pants. I'll click the checkbox for my size and get a bunch of listings that do not have my size. I have found this across multiple filters such that I have lost trust in using the filters all together, very frustrating. It would be awesome if someone could go through and clean up the filters.

Date of experience: May 27, 2023
Tennessee
1 review
0 helpful votes
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First purchase went smoothly.
May 27, 2023

No problems and it's exactly what I was expecting. Shipping was a little slow to start but I did receive my item.

Date of experience: May 27, 2023