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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,164
quality
11,984
This company responds to reviews on average within 4 days

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138,539 reviews

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Texas
1 review
0 helpful votes
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Rear light controller
May 27, 2023

Great Price and Excellent Product that works … well packed and fast shipping would definitely recommend to everyone out there…I will definitely buy from them again in the future…

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
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Purchase rear window
May 27, 2023

Ordered online and had it shipped directly to dealer for installation.

Date of experience: May 27, 2023
New York
1 review
0 helpful votes
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What I expected.
May 27, 2023

I ordered an item and it came 3 days later with no damage and good packaging.

Date of experience: May 27, 2023
Pennsylvania
1 review
0 helpful votes
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Quality…
May 27, 2023

Shipping was fast shopping/ordering experience was pretty easy…But… the part I ordered was disappointing as far as quality goes… feels kinda cheap on the bike… I'm not trying to be negative I just expected better quality for the $…

Date of experience: May 27, 2023
Colorado
1 review
0 helpful votes
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Windscreen came very well packed in air bags. Received in perfect condition.

Date of experience: May 26, 2023
Georgia
1 review
0 helpful votes
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Shipping status never updated
June 26, 2023

My shipping status never even showed that the item had shipped at all until well after the item was delivered. Make no mistake -- I don't mean that the tracking on the courier's side didn't update. The courier's tracking worked fine. But I only could track it because I have an existing account with the courier and was notified that the package was on its way. But on the Revzilla website, there was no indication that the item had shipped.

Date of experience: May 26, 2023
Washington
1 review
0 helpful votes
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Great customer service
May 27, 2023

Love Revzilla for motorcycle gear and their customer service is fantastic. I had an order that want going to arrive within the 2 day shipping window I selected. I didn't get it on time but, Rey, the customer service rep I spoke with went out of his way to try and expedite it. Even though the shipping time didn't work out this is one of the few companies that still treat customers like they are valued. I really appreciate that and will continue to but from and recommend Revzilla.

Date of experience: May 26, 2023
Colombia
1 review
0 helpful votes
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A good shopping experience.
May 26, 2023

Prompt service, item received is as described in website.
Four items ordered. Two shipments used by REVZILLA. Why not just one?
Thank you.

Date of experience: May 26, 2023
Illinois
1 review
0 helpful votes
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Great place to get helmets
May 26, 2023

Good website. The helmets we were looking for were available in the size and color we needed. Everything shipped (drop shipped, I think) to us quickly, and undamaged.

Date of experience: May 26, 2023
Texas
1 review
1 helpful vote
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First and last
June 25, 2023

Said 3-5 days to ship out a GASKET. Took 7 days to ship and I still have not received it 5 days later. Going on two weeks from day of purchase. Customer service is terrible and won't help you. If you need something quick don't order from this site. Never again will I waste my time on this site.

Date of experience: May 26, 2023
New Jersey
2 reviews
0 helpful votes
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Purchased a lot of stuff here
May 26, 2023

Everything i order is always perfect and exactly how it was described only complaint is i ordered shocks awhile back and opened them up took one out and held it up to my bike and decided it was gonna be too tall, revzilla wouldn't return it because "it had attempted to be installed" it's not that big of a deal i get it's there policy was just kind of annoying

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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Super Quick Shipping
May 26, 2023

I made the order for some tires around noon and the next day the tires where at my door. Did not expect that. A +

Date of experience: May 26, 2023
Florida
1 review
0 helpful votes
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Parts and accessories buy
May 26, 2023

Everything came in time and well shipped as it should.
Thank RevZilla

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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Too slow with customer service
May 26, 2023

Everything was fine until a manufacture's defect. That is not revzilla's fault, but the speed in which was handled was unacceptable.

Date of experience: May 26, 2023
Massachusetts
1 review
0 helpful votes
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Riding Shirts
May 26, 2023

I tired a seller from Amazon but a snap fell off the shirt as I pulled it out of the shipping bag. All products I have received from Revzilla are top quality. The measurements have been accurate. As a petite woman rider, I very much appreciate finding good quality safe riding gear that fits.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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100/100
May 26, 2023

I was very happy with your service I will keep purchasing from your website soon

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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Online order
May 26, 2023

Placed an order and it was shipped almost instantly on the same day

Date of experience: May 26, 2023
Missouri
2 reviews
0 helpful votes
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Forma Boots
May 26, 2023

Hard to find the boots on the website, even with filters. Found them on Forma website, then ordered them through Revzilla. Love the boots. Wish I'd found these before I learned how to handle a heavy bike. Would gave saved my shin and ankle!

Date of experience: May 25, 2023
Texas
1 review
0 helpful votes
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Must have for Harleys
May 26, 2023

Works as intended. A must have for servicing perches.

Date of experience: May 25, 2023
Utah
2 reviews
3 helpful votes
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Revzilla cash for coolant
May 26, 2023

I use Revzilla for the majority of my motorbike needs and the revzilla cash I accumulated got me some Engine Ice coolant for free which is nice!

Date of experience: May 25, 2023