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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,147
quality
12,002
This company responds to reviews on average within 4 days

Instant Feedback

137,676 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Could be better
September 25, 2025
Updated review

Packaging was horrible. Parts loose in the envelope they sent it in.

Date of experience: September 14, 2025
Kimberly E. RevZilla Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Military discount is a joke
September 14, 2025
Previous review

Military discount is a joke. Not even 5%. Only reason you got the order is that I didn't want to split the order.

Date of experience: September 3, 2025
Utah
1 review
0 helpful votes
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Up front.
September 25, 2025
Updated review

They tend to have great prices especially on close out gear. Also have great selection of products.

Date of experience: September 14, 2025

Smooth transaction
September 13, 2025
Previous review

Smooth transaction

Date of experience: September 2, 2025
Pennsylvania
1 review
0 helpful votes
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Need to Return
September 25, 2025
Updated review

The helmet is nice but it's uncomfortable for me to wear…and a lot larger than it looked in the photos.

Date of experience: September 14, 2025

Disappointed that the promo code wouldn't work after...
September 14, 2025
Previous review

Disappointed that the promo code wouldn't work after I signed up.

Date of experience: September 3, 2025
Indiana
1 review
0 helpful votes
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Easy Peazy!
September 25, 2025
Updated review

Found what i looking for easily. And ordered. Arrived quickly with no hassles!

Date of experience: September 14, 2025

Easy Peazy!
September 14, 2025
Previous review

Easy Peazy!

Date of experience: September 3, 2025
Maine
1 review
0 helpful votes
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VANCE & HINES
September 25, 2025

Beautiful Vance and hines pipe. Supper clean sounds amazing. Deep rumble. Love them.

Date of experience: September 14, 2025
Florida
1 review
0 helpful votes
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Tires and battery
September 24, 2025

I need new tires for my bike and the battery. They have very good prices. Shipping was very fast. Very happy. There is so many websites, but they can definitely be trusted.

Date of experience: September 14, 2025
Idaho
1 review
0 helpful votes
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Shinko 244
September 24, 2025

I've never had any issues and will continue to do business with this place. Fast shipping.

Date of experience: September 14, 2025
California
1 review
0 helpful votes
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Missing items and return.
September 24, 2025
Updated review

I ordered a pair of pants, some chain cleaning items and dry lube. The cleaner and lube were missing from the order. Kystal was great and helpful getting the missing items shipped out and provided a return label for the pants that ran small.

Date of experience: September 14, 2025

Great support let down by technology
May 22, 2025
Previous review

I purchased a Sedici Advventura jacket in Feb that quickly began coming apart at the seams. For the cost of the jacket and the expense of local repairs I could purchase a much nicer new jacket and decided to look at warranty options. Unfortunately the warranty process meant I would be without a jacket for close to a week, so I timed the process to overlap with a vacation to minimize riding time without protection. Unfortunately the order process for the replacement item was not smooth and the item was "label created, waiting for carrier pickup" for over a week. Emily offered great support and resubmited the order. This replacement was delayed by the carrier additional days. I received the product today, nearly 3 weeks after placing the initial order for the replacement product. The process was cumbersome but Emily was great.

Date of experience: May 12, 2025
Texas
2 reviews
0 helpful votes
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As Advertised
September 24, 2025

I ordered 2 tires for my Indian scout, They arrived sooner than promised and were exactly as ordered. I saved a substantial amount over going to the dealer! I would definitely recommend them for tires!

Date of experience: September 14, 2025
California
1 review
0 helpful votes
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Shipping via USPS HORRIBLE
September 24, 2025

Purchased 4 exhaust gaskets and 2 rubber intake boots from stock Kawsaki parts fiche. Items sent in two different packages USPS. Took 2 weeks to receive order. USPS routed each package from NJ to Colorado to Spokane WA (only a 2 hour drive to my location) then to Sacramento CA then to Fresno CA then back to Sacramento CA then to Fresno CA then to Spokane WA and finally to my address Wenatchee WA. STOP USING USPS for SHIPPING

Date of experience: September 14, 2025
New Mexico
1 review
0 helpful votes
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Good service, quick shipping
September 24, 2025
Updated review

Last minute order for an upcoming trip. Arrived quickly and in time for the trip

Date of experience: September 14, 2025

Love you
July 1, 2025
Previous review

Love you. Thanks for keeping us riding.

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
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Great products
September 24, 2025

I have had several bikes and everytime I need to change a part or upgrade, I always come to RevZilla! Great products, great service! Thank you

Date of experience: September 14, 2025
Germany
1 review
0 helpful votes
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Revzilla staff are riders
September 24, 2025
Updated review

Staff take their time and listen to what you want and then are very knowledgeable about helping you with various options. I have always had very positive experiences at this store.

Date of experience: September 14, 2025

The staff listened to me and gave me what I needed!
September 12, 2025
Previous review

The staff listened to me and gave me what I needed!

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Awesome service. Poor product.
September 24, 2025

The adhesive on the grips was not sticky and didn't work.

Date of experience: September 13, 2025
Illinois
1 review
0 helpful votes
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Yoshimura Rs-12 ADV slip on muffler
September 24, 2025
Updated review

Nice build quality, a little finicky to fit all the way on the pipe. Heat shield washers were a pain. Overall I'm happy it's a big improvement over stock and much bigger sound.

Date of experience: September 13, 2025

Great customer service
June 8, 2025
Previous review

Great customer service

Date of experience: May 28, 2025
Iowa
1 review
0 helpful votes
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Fast shipping with membership
September 24, 2025
Updated review

Got it in 2 days. HD model is loud as long as you have the speaker over ears directly. Good price

Date of experience: September 4, 2025

Nice guys!
September 10, 2025
Previous review

Nice guys! Thanks for the members discount sweet!

Date of experience: August 30, 2025
Colorado
1 review
0 helpful votes
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Pretty easy purchase
September 24, 2025

Website was easy to navigate and parts showed up pretty fast!

Date of experience: September 13, 2025
California
1 review
0 helpful votes
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Continental Road Attack 4
September 24, 2025
Updated review

RevZilla had the exact tires and in the correct size in stock. Finding them and then ordering them was a snap. I then had them shipped directly to a tire installer with no problems. It was all very simple and straightforward.

Date of experience: September 2, 2025

Revzilla is very easy to use
February 23, 2025
Previous review

Revzilla is very easy to use. That have a huge selection and everything is very competitively priced. In addition, any purchase will add a discount for your next Revzilla purchase.

Date of experience: February 13, 2025
Maine
1 review
0 helpful votes
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Odi vans grips
September 23, 2025

Fast shipping excellent communication and product was as described. Will do business with them again. 🤙

Date of experience: September 13, 2025
California
1 review
0 helpful votes
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Easy
September 23, 2025

Easy and simple to order Customer Surveys are a nuisance

Date of experience: September 13, 2025