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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

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138,060 reviews

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Washington
1 review
0 helpful votes
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Windsheild
September 9, 2024

The windshield that I ordered had ordered has a factory defect in the Lense that I did not see upon installation in my garage. When I took the bike out into the sunlight, that is when I noticed it. I was told that because the shield was installed they would not honor a return. I brought it to Revzilla's attention but they refused to send me another and offered a discount on my next purchase. Why would anyone order another product from a company that doesn't back their products?

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Why would you go somewhere else?
September 9, 2024

There's no reason to go to any other website except revzilla, always had a great experience and found what I was looking for.

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Slow Shipping
September 9, 2024

The items I purchased were fine, the shipping was awful. The "free shipping" option should have a disclaimer that states your package will arrive after an extended shipping time with ridiculous tracking information stating the package will arrive today, now tomorrow, now it's delivered at 9:40 pm, after an 8 day journey for a small box. I would have rather paid for shipping than to wait while Revzilla saves money an a crappy shipping option that gets it to me for "free". I could have purchased this item from Amazon, but chose to use Revzilla. I will think twice next time. It's these kind of money saving options that companies take that erode the overall experience and lead to the decline of the purchase "experience".

Date of experience: August 30, 2024
Indiana
1 review
0 helpful votes
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Great selection, accurate information, sizing assistance, quick shipping

Date of experience: August 30, 2024
Virginia
1 review
0 helpful votes
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Delivery is slow
September 9, 2024

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Date of experience: August 30, 2024
Pennsylvania
1 review
0 helpful votes
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Shipping is usually fast and accurate and the product meets expectations.

Date of experience: August 30, 2024

Less expensive for my choice in tires compared to most other places

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Amazing service
September 9, 2024

All around amazed and will continue to buy parts from this company! Thank you

Date of experience: August 29, 2024
Puerto Rico
1 review
0 helpful votes
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Good price and fast shipping
September 9, 2024

I had never used this email address to buy, I always bought at Motorsports and shipping was very expensive for Puerto Rico. But now it's going to do my shopping store and it's fast delivering.

Date of experience: August 29, 2024
Ohio
1 review
0 helpful votes
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Drop shipping
September 9, 2024

Some items listed on their site aren't actually in stock and are drop shipped form other providers. This causes I necessary shipping delays and limited ability to RevZilla to adjust orders. Calls in to customer service were of no help.

Date of experience: August 29, 2024
Kansas
1 review
0 helpful votes
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Beautiful well made bags for the Rogue
September 9, 2024
Updated review

Got dang these smell good coming out of the box. Super easy install.
One of my bolts & its nut were damaged upon arrival. Made do with something else.

Doesn't take away from the bags, they're perfect.

Date of experience: August 29, 2024

Great
September 2, 2024
Previous review

Great. It's really great.

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Call customer service about a jacket return excellent customer service answered all my questions and received my new jacket within a couple days

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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Fast and friendly but with mistakes
September 9, 2024

Ordered 3 items. 2 arrived quickly and with no issues. For the third, the barcode sticker on the plastic bag was for the correct item (moto pants) but a completely different item (a jersey) was actually in the bag. Had to call CS and email photos etc. Still waiting for a resolution. Presumably I'll get the pants eventually but it's definitely a hassle and a bit disappointing. That said, the CS rep on the phone was professional and courteous so no complaints there.

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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Easy to buy, fast delivery
September 9, 2024

My overall experience was very good. The products were easy to find according my specifications and at a very reasonable price. The delivery was very fast and the product appears to be of great quality. I´m testing it right now but everything has been excellent so far.

Date of experience: August 29, 2024
Maryland
1 review
0 helpful votes
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Had a good experience.
September 9, 2024

My order showed up quickly, was packed reasonably well and was as expected. No complaints.

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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Easy to find what I wanted
September 9, 2024
Updated review

I don't want to be specific. I gave you 5 stars. What more do you need?

Date of experience: August 29, 2024

Easy to find what I wanted
June 4, 2024
Previous review

I don't want to be specific. I gave you 5 stars. What more do you need?

Date of experience: May 24, 2024
Washington
1 review
0 helpful votes
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You Deliver!
September 8, 2024

Easy Peasey. My purchase was by the numbers. No hiccups or delays. It was great.

Date of experience: August 29, 2024
Wisconsin
1 review
0 helpful votes
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Service review
September 8, 2024

Excellent advice/service/products and price. Reliable recommendations. Prompt delivery.

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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30 day return policy is BS
September 8, 2024

I ordered a steering box and missed returning by 1 day on their 30 return policy, not to mention took 9 days to get to me and they stated the 30 return policy the day they shipped it, didn't need the part after all this will sway me to not order from them in the future

Date of experience: August 29, 2024
Maryland
2 reviews
0 helpful votes
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Customer service was a huge help with my order
September 8, 2024
Updated review

Received my order as promised and am very happy with my purchase. Love ya always.

Date of experience: August 29, 2024

Hope these are as good as my old pair
May 15, 2024
Previous review

Hope these are as good as my old pair.

Date of experience: May 5, 2024
Virginia
3 reviews
0 helpful votes
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Great place for gear and parts
September 8, 2024

Found what I needed at a great price. Shipped fast with no issues at all.

Date of experience: August 29, 2024