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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,746 reviews

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Georgia
1 review
0 helpful votes
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Bought Alpinestar open box gloves, turned out they had a split finger seam. Revzilla gave me another 15 dollars off when I reported it.

Date of experience: September 19, 2024
Oregon
1 review
0 helpful votes
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Great products
September 29, 2024

I purchased fuel bottles and ims tank for my crf450rl. The ims tank showed up within a few days and was packaged securely! Great all around experience would highly recommend Revzilla!

Date of experience: September 19, 2024
Washington
1 review
0 helpful votes
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Had everything I needed
September 29, 2024

They had everything I was looking for so I didn't have to source from different websites.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Easy shopping, great products
September 29, 2024

Easy as always, have used before and will use again. Navigation in the website is really easy.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Easy to find what I needed
September 29, 2024

I had been looking for a helmet for a couple of weeks now as a new rider and have looked at so many different ones like the LS2's, Scorpions, and Icons. I decided to go with an Icon because that's what my bf has so I tried to look for one in my size and in all black (my preferred riding look), so I found one and immediately ordered it. I didn't pay for express shipping but the shipping was decent and it came within a week and was on time. I have to say, I love my new helmet, I already have a cardo on it and everything lol. I also tried to look into a specific LS2 helmet with a build in flip down visor, but the helmet I was looking at didn't have it so that's another reason why I went with Icon. So far, the Icon helmet is doing me pretty well. It's light and doesn't hurt my neck at all, but there is a weird bit of rattling that happens with the wind, not sure what that is or if it's supposed to happen, I'll figure it out later, lol. But I really love the helmet!

Date of experience: September 19, 2024
Illinois
1 review
0 helpful votes
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Too many items shipped
September 29, 2024

Shipped 4 of the single item I ordered. Now I'm expected to us my time and gas money to drive to a FedEx drop off to return the mistake that Revzilla made. I don't mind returning said items, but it has made me never wish to deal with Revzilla again.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue and appreciate your honesty. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Utah
2 reviews
0 helpful votes
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Amazing experience!
September 29, 2024

I ordered a helmet. It came a couple days sooner than I expected. It was packaged super well and the helmet is very nice; great quality. Highly recommend shopping here.

Date of experience: September 18, 2024
Hawaii
1 review
0 helpful votes
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Shipping to Hawaii has gone downhill…
September 29, 2024

Revzilla used to be our go-to, the only site we'd order from unless you didn't have something. Ever since you partnered up or made a shipping "box" change… each time we order, items take so long they seem lost. And it's a waiting game/back and forth. We thought we'd give it one more shot and same thing this time around. With only a small credit offered to come back and experience the same thing, no thank you. You guys used to be the best! We'd order things and they'd show up in a few days - now, exactly one month for items to arrive from order date. That's been the case with past two orders.

Date of experience: September 18, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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All items as described. Thank you!
September 29, 2024

All items as described and great customer service. Thank you!

Date of experience: September 18, 2024
Colorado
1 review
0 helpful votes
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Sizing and info is lacking
September 28, 2024

Sizing is rough, and the info on the fit is either lacking or incorrect. Resulting in returns being necessary even with precise measurements which costs me $10 per return which is excessive.

Date of experience: September 18, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Michigan
2 reviews
0 helpful votes
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Cychra probend handguards
September 28, 2024

The purchasing process went very well. Product was shipped quickly and was packaged very well.

Date of experience: September 18, 2024
Oregon
2 reviews
0 helpful votes
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Always spending money here on fun things
September 28, 2024

Fit, color, size was just what i wanted. Revzilla for the win

Date of experience: September 18, 2024
Indiana
1 review
0 helpful votes
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Order came fast.
September 28, 2024

No problems at all. Came very fast and the product seems to be of good quality.

Date of experience: September 18, 2024
Ohio
1 review
0 helpful votes
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Quick and simple
September 28, 2024

I knew what I needed. They had it listed. May or may not have drop shipped it, don't care! I got it ridiculously quick and it works as advertised! Thanks REVZILLA!

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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I appreciate the support and timeliness
September 28, 2024

Easy to find the parts and drop in what was necessary. Transparency on delivery dates were useful as well.

Date of experience: September 18, 2024
Wisconsin
1 review
0 helpful votes
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Great windshield
September 28, 2024

Fast shipping at a good price. The second Givi windscreen I've purchased and both have been very well made and offer great wind protection.

Date of experience: September 18, 2024
Arkansas
1 review
0 helpful votes
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Krios Pro helmet is excellent
September 28, 2024
Updated review

I presently have a large Arai Signet X that fits me very well. I tried a large XD5 and it did not fit as well as a large Krios Pro. I am very happy with the finish and features of the Krios Pro. I do wish it moved more air at slow speed and that it was quieter (it is not loud at highway speeds on my Pan America) but there are tradeoffs in any design, and I think the helmet is an excellent balance of features for my riding (90+% on road).

Date of experience: September 18, 2024

Really like your videos
August 19, 2024
Previous review

Really like your videos

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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Needed a tail rack for my Tuareg and they had it for a good price

Date of experience: September 18, 2024
Oregon
1 review
0 helpful votes
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RevZilla was super easy and simple, I looked for my item and they made it easy to purchase, they helped me keep track of it and they were true to their product.

Date of experience: September 18, 2024
Indiana
1 review
0 helpful votes
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Motorcycle covers
September 28, 2024

Quick and easy.
Selected standard delivery, which was 4 to 5 days. Received the order the next day.

Date of experience: September 18, 2024