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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

We monitor reviews for authenticity

Missouri
2 reviews
0 helpful votes
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Poor
October 1, 2024

Ordered an Kuryakan extended brake pedal for my Harley. Took it to my mechanic and had him install it. It's shorter than stock pedal.

Date of experience: September 21, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent Experience
October 1, 2024

I have a 2005 Kawasaki Vulcan 800 Classic. The parts are hard to find, but parts I ordered from you were the right part parts. They fit perfectly.

Date of experience: September 21, 2024
Texas
3 reviews
0 helpful votes
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Ez purchase
October 1, 2024

My purchase couldn't have been easier! Found what I was looking for, ordered and received my item! Simple! Keep up the good work?!

Date of experience: September 21, 2024
Texas
1 review
0 helpful votes
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Continental Road Attack 4 Tires
October 1, 2024
Updated review

Very happy with these tires and shipping time. Received them fast! Thanks!

Date of experience: September 21, 2024

R&G Header guard
August 14, 2024
Previous review

Very happy with it on my 2022 Suzuki GSX-S750. Looks awesome, practical function, easy install.

Date of experience: August 4, 2024
California
2 reviews
0 helpful votes
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Cobra rack for Fat Bob 114
October 1, 2024

Fast delivery. All components easily installed in 15 minutes. Good quality and looks great

Date of experience: September 21, 2024
Arizona
1 review
0 helpful votes
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Great product fit as advertised
October 1, 2024

Great product built well. Fit as advertised and no complaints. The only problem I had with the installation was getting it all to fit in the bed holes, not an issue with the manufacturing but my ranger has a full roll cage that sits across the bed rails. But with a little patience and finagling it all went together

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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Fantastic.
October 1, 2024

Great shipping speed and was able to easily exchange a few items that were a tad snug. Overall a terrific experience.

Date of experience: September 20, 2024
North Carolina
1 review
0 helpful votes
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Helmet was perfect. Fast shipping
October 1, 2024

Website was easy to use and the item was shipped quickly. Will definitely shop again.

Date of experience: September 20, 2024
Ohio
1 review
0 helpful votes
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Klim gear and great service
October 1, 2024

Fast shipping and email updates following the shipment until it was delivered. Second Klim purchase from Revzilla. I recommend them to all my riding friends

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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Fast shipping
October 1, 2024

Fast and great shipping only down side was only company or web based order that didn't include stickers... but parts I ordered was great and just what I was looking for

Date of experience: September 20, 2024
Oregon
1 review
0 helpful votes
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Great service and product
September 30, 2024

The package was delivered very quickly and the product was exactly what I expected. Would definitely order from them again.

Date of experience: September 20, 2024
Arizona
2 reviews
0 helpful votes
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Took long, got wrong.
September 30, 2024

Ordered 2 450-510 tunes. Took a week for order to ship. Wrong tunes showed up. 110 100 size got here. Never resolved. Lovers making return difficult to me cause I don't have printer

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize we will be glad to help resolve the issue Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

Oklahoma
1 review
0 helpful votes
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I was actually impressed they had a better price, without a coupon, than what you could find even on eBay for the same exact tire. It was also shipped extremely quickly. I was able to get the tire mounted and installed on the same week I ordered it.

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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RevZilla is just the best
September 30, 2024
Updated review

Easy to purchase, great advice on the chat, easy return policy (I messed up the size), easy to get the right item as a fix

Date of experience: September 20, 2024

RevZilla is simply the best
September 8, 2024
Previous review

RevZilla is simply the best

Date of experience: August 29, 2024
Tennessee
1 review
0 helpful votes
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Great service
September 30, 2024

Great product and fast shipping!……………………………………………………………………

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Fast shipping
September 30, 2024

Fast shipping, great prices. Can't go wrong with the Shinko 777's. I get 9-10k miles on the rear and 10-12k on the fronts.

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Just as described
September 30, 2024

These are exactly as described. They're heavy duty and will hold enough fuel to get us out of a hairy situation if needed.

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Terrible experience.
September 29, 2024
Updated review

Let me start out by saying I love revzilla. Now there customer service. Not so much. I ordered a shark helmet on September the 4th and was told 2-4 day shipping By the 11th when I have not heard anything I called refills customer service. Just to deal with the rudest woman I have ever spoke to in customer service in my life. So said ok I will call back another day and hopefully get someone else in the customer service department When I called back. I got to speak to next person with the rudest personality I have ever spoke to. Not only were they rude as hell they never offered anything to make my experience any better I didn't receive my helmet until the 17th of September which was very inconvenient Now I'm not looking for anything free but they could have made it right somehow. Other than being rude

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2024
Kimberly E. RevZilla Rep
over a year old

We are sorry you experienced this from one of our team members. Please know that we take feedback about our staff very seriously we will be contacting you shortly so we can work to resolve the issue.


Love revzilla
September 14, 2024
Previous review

Love revzilla

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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Fair price better selection than what I found on other sites
September 29, 2024
Updated review

Did not give option for shipping provider - hope mine comes USPS or there will be a problem.

Update- no problem with delivery

Look to be great tires for wet weather as found in Seattle winters.

Date of experience: September 19, 2024

Did not give option for shipping provider
September 18, 2024
Previous review

Did not give option for shipping provider - hope mine comes USPS or there will be a problem.

Date of experience: September 8, 2024
Pennsylvania
1 review
0 helpful votes
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People are amazing.
September 29, 2024

Everyone was super nice and knowledgeable. They also wheeled my bike inside during a passing storm while I was there. So amazing of them!

Date of experience: September 19, 2024