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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

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138,742 reviews

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Illinois
2 reviews
0 helpful votes
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Amazing customer service
October 3, 2024

I have purchased all my parts for my motorcycle through revzilla. They have amazon customer service, always helping out. Will definitely keep purchasing from revzilla

Date of experience: September 22, 2024
North Dakota
1 review
0 helpful votes
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Revzilla.com is the best
October 3, 2024

Ordered an Icon helmet...absolutely amazing customer service and product. Haven't used the helmet yet. Feels awesome. Details are incredible. Shield is awesome.

Date of experience: September 22, 2024
Canada
1 review
0 helpful votes
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I like the range of products (types/brands/prices) they carry. I just wish their customer support agents have physical access to the products and knowledge to better answer customer's specific questions.

Date of experience: September 22, 2024
Maryland
1 review
0 helpful votes
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I ordered steel and street brand woman's boots. They fit true to fit. Great quality.

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
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I recently ordered the Joe Rocket Survivor Suit from RevZilla, and I'm thoroughly impressed with its quality and performance. Right out of the box, the suit feels incredibly durable and well-constructed. The materials used are top-notch, providing a great balance between comfort and protection, especially for long rides in varying weather conditions.

One of the standout features for me is the versatility of the suit. It's fully waterproof, which has been a lifesaver during unexpected downpours. The thermal liner is easy to remove and reattach, making it perfect for both cold and warm rides. Even in cooler weather, the suit keeps me warm without feeling too bulky. The ventilation system also works exceptionally well, allowing airflow and preventing overheating on warmer days.

The fit is spot-on. I was a bit concerned about sizing, but the adjustable straps allow for a customized fit without restricting movement. It's comfortable enough for long hours on the bike, and the integrated armor gives me peace of mind knowing that I have solid protection in key areas.

Overall, I'm very happy with my purchase. The Joe Rocket Survivor Suit is a fantastic investment for any rider who needs an all-season, high-quality riding suit. RevZilla's service was great too—fast shipping and an easy ordering process!

Date of experience: September 22, 2024
Tennessee
1 review
0 helpful votes
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Got What I Wanted And Got It Fast
October 2, 2024

Good, same as always. The windscreen I wanted was in stock and shipped right away. It fit perfect and works great.

Date of experience: September 22, 2024
Iowa
1 review
0 helpful votes
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Great service and an easy to use website. I like the online videos that help the buyer/potential buyer to get detailed product information.

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Good material and comfy
October 2, 2024

Sized up as advised and they were a perfect fit. Will definitely order again when I need another pair

Date of experience: September 22, 2024
New Jersey
1 review
0 helpful votes
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Excelent!
October 2, 2024

The spare parts arrived on time and in perfect condition. I will buy from Revzilla again without hesitation!

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Perfect
October 2, 2024

The product works perfectly. Installation was easy and took just a few minutes.
I'm happy with the product and the service.

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
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Happy customer!
October 2, 2024

My order shipped quickly! I needed brake pads for my bike, which is kind of important and I received them

Date of experience: September 22, 2024
Washington
1 review
0 helpful votes
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Wonderful experience
October 2, 2024

Great product, great experience, fast delivery, definitely would recommend

Date of experience: September 22, 2024
Utah
1 review
0 helpful votes
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I ordered the wrong parts
October 2, 2024

I ordered the wrong tires (my fault) and they were very willing and quick to not only pay for shipping back, but I got my refund very quickly. Thank you!

Date of experience: September 22, 2024
Virginia
1 review
0 helpful votes
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Easy ordering, fast shipping on exactly what I needed that no one else had.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Annoyed about the shipping fee
October 2, 2024

It's pretty difficult to shop online for gear when you charge a fee to return something if it doesn't fit. I understand you need to make a buck, but as an online merchant, I'm not sure how I can see if something fits without paying a premium on top of the price of the item.

Date of experience: September 21, 2024
Massachusetts
1 review
0 helpful votes
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I returned some items and RevZilla accepted them easy peasy. I feel like I can shop with confidence at this store.

Date of experience: September 21, 2024
Iowa
1 review
0 helpful votes
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The short/tall versions of the pants I bought were an entirely separate listing rather than just pay off the main item. Which I did find eventually, but took some effort.

Date of experience: September 21, 2024
Michigan
1 review
0 helpful votes
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Did NOT fit as stated
October 2, 2024
Updated review

Easy purchase but my slip on muffers that I purchased doesn't fit like the description said they would

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize. If you are having an issue please contact us at Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]


Pretty easy so far nice detailed descriptions
September 21, 2024
Previous review

Pretty easy so far nice detailed descriptions

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Abysmal shipping
October 2, 2024

An entire week passed with no change to the shipping status.

The delivery date was pushed forward 4 days one after the next.

Date of experience: September 21, 2024
Kimberly E. RevZilla Rep
over a year old

We see you placed your order on 9/10 and it shipped 9/11.We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Massachusetts
1 review
0 helpful votes
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Good part- delivered early
October 1, 2024

Sent the correct parts and arrived ahead of promised delivery. Easy to find the correct brake pads for my bike on web site good advice video on how to install.

Date of experience: September 21, 2024