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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

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New York
1 review
0 helpful votes
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Dependable
October 26, 2024

I've been using revzilla for years and I will continue to do so👍

Date of experience: October 16, 2024
Canada
1 review
0 helpful votes
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Great service and great part
October 26, 2024

It was a breeze ordering the air filter and installing was a breeze

Date of experience: October 16, 2024
Mexico
1 review
0 helpful votes
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Installation requires modification.
October 26, 2024

The factory bolt is slightly smaler, so I had to drill out the fork retainers—made of rubber and steel—using a step drill bit to 7/16 inches. It was challenging to seat the part fully within the rubber section, so I increased the drill size to 1/2 inch on the ruber. Even so, I could only get it fully seated by using a hammer and a deep socket. Additionally, the bolt threads are delicate, so it's crucial for the bolt to seat completely to ensure the nut holds securely."

Date of experience: October 16, 2024
California
1 review
0 helpful votes
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Shipping
October 26, 2024

Shipping took 8 days, a little longer than I expected. I live on the west coast and the product, a Dunlop motorcycle tire was shipped from Kentucky.
Revzilla I believe was stationed in Las Vegas.

Date of experience: October 16, 2024
Oregon
2 reviews
0 helpful votes
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Some customers are never happy
October 26, 2024
Updated review

I'm very happy with the item, but still waiting on a response regarding a price match

Date of experience: October 16, 2024

Parts are available and usually ship quickly
April 4, 2024
Previous review

Parts are available and usually ship quickly

Date of experience: March 24, 2024
Alabama
1 review
0 helpful votes
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Good selection and pricing.
October 26, 2024

Good selections and pricing. Quick shipping. Great customer care.

Date of experience: October 16, 2024
Maryland
1 review
0 helpful votes
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The Best, It's Always The Best
October 26, 2024

Revzilla sets the standard, exceeds the standard, and never leaves you disappointed.

Date of experience: October 16, 2024
Singapore
1 review
0 helpful votes
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Product delivery to Singapore
October 26, 2024

Ordered on 2nd October and received on 16th Oct.
Not sure if delivery always take that long but definitely affected by Hurricane Milton.

Date of experience: October 16, 2024
Georgia
1 review
0 helpful votes
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Wrong size
October 26, 2024

Good info to make informed choice on gear. After much deliberation, I ordered the most expensive pair of boots in their class, to have them in time for a trip I'm taking in a month. Wrong size was delivered. The right size was plainly stated in the shipping label/packing slip, but the wrong size was sent. Now I have to wait for a refund, and then order something else.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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Best Products & Prices
October 26, 2024

Good website and very easy to navigate! More so, 2 days ago I called after hours and talked to a very knowledgeable associate and based on his input ordered two brand new helmets for my wife and myself. In summary I have never been disappointed with Revzilla over the past 14 years.

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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Helmet shield
October 25, 2024

The helmet shield I received is better than the one that I had on the helmet to begin with. I'm very satisfied!

Date of experience: October 15, 2024
Ohio
1 review
0 helpful votes
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Sizing was slightly off
October 25, 2024

I received the products perfectly well, however, the sizing was slightly off so I'm going to have to return them and probably receive new ones in different sizes.

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Great customer care, Fantastic!
October 25, 2024

There was a problem with shipping, I notified customer support and it was resolved ASAP, Fantastic, just doesn't happen anymore to get a response and I was surprised that your company got back to me on Saturday and I received my purchase on Tuesday only due to Sunday and Monday being a holiday, Great Business

Date of experience: October 15, 2024
North Carolina
2 reviews
0 helpful votes
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Awesome shop!
October 25, 2024
Updated review

Make sure to vote for trump this year to save our country! This is very important.

Date of experience: October 15, 2024

Make sure to vote for trump this year to save our country!
October 13, 2024
Previous review

Make sure to vote for trump this year to save our country!

Date of experience: October 3, 2024
Arizona
1 review
0 helpful votes
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Okay
October 25, 2024

Good experience with the service and the drop delivery price

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Loved it
October 25, 2024

Great quality, fast shipping. I'll be returning as a customer for sure

Date of experience: October 14, 2024
Oklahoma
1 review
0 helpful votes
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What a great website
October 25, 2024

Found all the parts I needed to complete my build - there are discounts all over the place! I joined the RPM and am already racking up the $ back. Got a new visor for my helmet off just the rpm $ from my first order. Highly recommend! Tons of brands and options

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Great products, super fast delivery
October 25, 2024

Ordered Nelson Riggs saddlebag. Wanted something more affordable for bike that'll see some rough service. Pleasantly surprised at the quality! Very rugged and I've no doubt I'll get years of service out of them. Delivered in a few days.

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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I buy a lot from RevZilla, they have a great selection, good prices, and good customer service for basic things like returns.

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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Good product presentations
October 25, 2024

I go to RevZilla because of its wide selection and great product videos. They attempt to fully inform customers so that the product choice is as accurate as possible

Date of experience: October 14, 2024