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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,977
This company responds to reviews on average within 4 days

Instant Feedback

138,864 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Very satisfied customer.
November 1, 2024

Shipping was prompt and the price was reasonable (I purchased an Icon Airflite helmet). I had a slight issue with the fitment, but when reached out to customer service, they were fast and helpful. This and other orders I have placed with RevZilla has given me confidence to make this my preferred vendor for my bike gear.

Date of experience: October 22, 2024
Texas
1 review
0 helpful votes
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RevZilla purchase
November 1, 2024

Great experience will shop again when I am ready to buy something else

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
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Fast shipping
November 1, 2024

Received my new helmet in a matter of days, thank you for the great service.

Date of experience: October 22, 2024
Georgia
1 review
0 helpful votes
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GREAT SERVICE!
November 1, 2024

********************************************************************************************************************************************************************************************************************************************

Date of experience: October 22, 2024
New York
1 review
0 helpful votes
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Very Easy
November 1, 2024

It was a very easy experience. UPS lost my package for a little bit and when I talked to customer service they told me that if there was no movement in 2 days they would send me a new one with expedited shipping.

Date of experience: October 22, 2024
Oklahoma
1 review
0 helpful votes
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My son's birthday gift
November 1, 2024

I purchased a fender eliminator kit that my son wanted. Shipping and checkout was a snap. I'd recommend RevZilla to anyone wanting customized parts for their ride. Shipping was very fast and we received the item quickly. A+!

Date of experience: October 22, 2024
Virginia
1 review
0 helpful votes
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Fabulous customer service
November 1, 2024

RevZilla overnighted me a 36" extension wire for a heated jacket that we needed in order for my wife to be warm on the back of our motorcycle on our trip from North Carolina to the finger lakes of New York. You made the trip possible, RevZilla. Thank you!

Date of experience: October 22, 2024
Illinois
1 review
0 helpful votes
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Battery
November 1, 2024
Updated review

Tried to use promo code, customer service not available until much later. Sent email and was contacted in a timely manner and credited for the the promo code.

Date of experience: October 22, 2024

Tried to use promo code, customer service not available...
October 16, 2024
Previous review

Tried to use promo code, customer service not available until much later.

Date of experience: October 6, 2024
Michigan
1 review
0 helpful votes
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Simpson mod helmet
November 1, 2024

Got item quick. Helmet description does not clearly state item comes with clear shield/visor rather than visors presented in helpmate add photos.

Date of experience: October 21, 2024
Texas
1 review
0 helpful votes
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The fastener came broken, tried to change it at Cycle gear but they would not since it needed to go through Biltwell's warranty. Could not return it since I was flying to Argentina, where Im from

Date of experience: October 21, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Missouri
1 review
0 helpful votes
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Givi touring windscreen
October 31, 2024

Great product - easy to install and it provides much better wind protection over the stock windscreen.

Date of experience: October 21, 2024
Nebraska
3 reviews
0 helpful votes
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Website easy to use
October 29, 2024

Went online found what I wanted, placed the order and all is well.

Date of experience: October 18, 2024
Florida
1 review
0 helpful votes
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Awesome!
October 28, 2024

Beautiful boots. Fits great and looks even cooler wearing them than the picture (picture looks cool too tho) 10/10 recommend

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
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Buying a helmet
October 28, 2024

Ordered a Scorpion EXO Covert FX helmet. Arrived on time, fit perfectly, website was easy to navigate and price was competitive. Will use these guys again.

Date of experience: October 18, 2024
Washington
1 review
0 helpful votes
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Consistently dependable
October 28, 2024

Ordered set off tires and rear rotor. Competitive pricing, good communication, product received in good condition.

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
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Website navigation
October 28, 2024

Very easy to navigate and find specific products on the website

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
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I wanted a helmet that is hard to get ahold of so I put my email down on the list and even months later, Revzilla let me know it was in stock so I was able to grab it up. Their cash back program is great because I was able to use it on a Pinloc visor and it was basically free except for taxes and shipping. Revzilla is my go to for most motorcycle related products

Date of experience: October 18, 2024
Texas
1 review
0 helpful votes
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Great Products / Fast Shipping
October 28, 2024

Was shipped fast, tracking provided, and no damages upon delivery.

Date of experience: October 18, 2024
Missouri
1 review
0 helpful votes
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Helmet
October 28, 2024

I received my helmet and it was everything that I expected! Good quality, pretty colors and fit perfect. I love the slide down visor. It's also tinted very nice.

Date of experience: October 18, 2024
Florida
1 review
0 helpful votes
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Amazing quality
October 28, 2024
Updated review

Easy from the begging to the last minute. Everything was really good

Date of experience: October 18, 2024

The payment method was not agile
October 16, 2024
Previous review

The payment method was not agile

Date of experience: October 6, 2024