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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,913 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Cardo 4X
November 6, 2024

No one seems to have the skills to connect the unit to my Goldwing. I can connect via my phone for music, but, not the bike's sound system. I am disappointed by this.

Date of experience: October 27, 2024
California
2 reviews
0 helpful votes
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Tire
November 6, 2024
Updated review

Great experience! They had the tire I wanted at a competitive price!

Date of experience: October 27, 2024

Always great products!
July 2, 2024
Previous review

Always great products!

Date of experience: June 22, 2024
Virginia
1 review
0 helpful votes
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Easy and quick. Don't ask me for 50 characters. It's inconvenient and unnecessary.

Date of experience: October 27, 2024

Quick and easy
April 21, 2024
Previous review

Quick and easy. Always reliable.

Date of experience: April 11, 2024
Pennsylvania
1 review
0 helpful votes
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Bmw lock cylinder
November 5, 2024
Updated review

Best place to get gear and parts can't beat it, lock wasn't right size but customer service was a great help and returns were easy, ordered right lock this time!

Date of experience: October 26, 2024

Best place for gear
September 6, 2024
Previous review

Friendly staff and service cant be beat, catalog online is easy to use to find what you are looking for.
Highly recommend taking a look if you have never been at revzilla store

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
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Easy search function on web site. Buying process easy and straight-forward.

Date of experience: October 26, 2024
California
1 review
0 helpful votes
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Grea Shop for everything Motorcycle
November 4, 2024
Updated review

Revzilla is always great to do business with! Usually, they have exactly what you need in stock, great prices, and are always willing to help out with information about their products

Date of experience: October 25, 2024

Fantastic Service!
May 9, 2024
Previous review

Always great product selection and great service at Revzilla. As I prepped for a track day, I remembered I needed to change front brake pads on the bike. They had the parts in stock and shipped them immediately. I had them in hand a couple days later. Perfect timing to get it all done before I headed out to Willow Springs.

Date of experience: April 29, 2024
Iowa
1 review
0 helpful votes
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Product was as described
November 4, 2024

Shopping for motorcycle gear made easy by Revzilla. If you have been to a cycle gear in person, and know your measurements, definitely Revzilla is the place to order it.

Date of experience: October 25, 2024
North Carolina
1 review
0 helpful votes
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Best place to buy from
November 4, 2024

Fast excellent, best prices and always have everything I need, super fast shipping with tracking every step of the way.made me feel very confident in buying online, no junk or run around just straight up excellent and fast had the new helmets in 2 days, never buy anywhere else 👍

Date of experience: October 25, 2024
California
1 review
0 helpful votes
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Great
November 4, 2024

The representative was very helpful and entered all my questions

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Found items easily, and checkout was simple. Good price on the items I was looking for, and past experience with Rev Zilla keeps me coming back.

Date of experience: October 24, 2024
California
1 review
0 helpful votes
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This is a terrible company. Whatever you do, DO NOT order from Revzilla online. I ordered a windshield for my motorcycle two weeks ago and there is still no tracking information or idea on where the package is at. I've had to email customer service three times just to get a response. They STILL will not give me a refund and instead asked me if I need the windshield for a trip coming up. It doesn't matter. I ordered it because I need it. I'm going to have to file a dispute with my credit card company in order to get my money back. The shipping logistics from this company is terrible.

Date of experience: October 24, 2024
Kimberly E. — RevZilla Rep
over a year old

We do apologize with the issue regarding our tracking. I do see a refund has been issued. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] if we can assist further.

Maryland
2 reviews
0 helpful votes
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Easy and Painless
November 3, 2024

Great experience overall. The only thing that made me question my order was when the email confirmation was sent out, it did not reflect the part that was ordered. RevZilla did assist right away and confirmed that I would receive the right part. Overall, no issues, just a few minutes clarifying with the Customer Service Rep., which was a great experience, she was very helpful in resolving the issue.

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Awesome product
November 3, 2024

Fast shipping excellent pricing and always my go to when purchasing

Date of experience: October 23, 2024
Colorado
1 review
0 helpful votes
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Great customer service
November 2, 2024

Great quality parts and customer service helped give me the assurance that I was getting the right part to fite my bike

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Revzilla order
November 2, 2024

Ordered on Sunday shipped Monday received Thursday. Great service

Date of experience: October 23, 2024
Colorado
1 review
0 helpful votes
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Great price, fast delivery
November 2, 2024
Updated review

Par for the course for RevZilla. Fast, reliable service, product as described, great deal as well.

Date of experience: October 23, 2024

Fast, easy, what you expect from Revzilla
September 13, 2024
Previous review

Fast, easy, what you expect from Revzilla.

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
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Better than I expected
November 2, 2024

The boots came faster than expected and are very comfortable

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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Cool jacket
November 2, 2024

Love the jacket…was looking for fall to winter gear with limited branding. The Merlin was great option

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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Quick delivery đźšš
November 2, 2024

Great 👍 very easy shopping for products and extremely easy to checkout/ pay for. Free shipping!

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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Back in stock notifications are great
November 2, 2024
Updated review

I needed this and they let me know when they were back in stock

Date of experience: October 23, 2024

I like cheese
July 29, 2024
Previous review

The cheek pads were great. Did I mention that I like cheese?

Date of experience: July 19, 2024