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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,975
This company responds to reviews on average within 4 days

Instant Feedback

138,941 reviews

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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I love shopping on RevZilla's site and found amazing gear.
November 9, 2024
Updated review

I was able to find the gloves and boots I wanted with the ability to compare price, size/fitting recommendations, reviews, and other similar products in order to have confidence I was choosing the right items that I would enjoy while riding. The only reason I chose 4 stars instead of 5 is the site is sometimes a little glitchy and resets my filter settings occasionally during my search for various items. But overall that wasn't terrible and I'll continue using RevZilla exclusively. The warnings and notes about sizes running small or large were very helpful especially since I couldn't try things on while shopping online. This allowed me to make an accurate educated guess and the boots I ordered & received fit perfectly.

Date of experience: October 29, 2024

Easy to find and compare products
October 24, 2024
Previous review

Easy to find and compare products. Products have tons of descriptive info making online purchasing easier. Web page on a smart phone is a little glitchy.

Date of experience: October 14, 2024
Illinois
1 review
0 helpful votes
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Klim jeans look well constructed. Sizing is ridiculous. I ordered 38/32 got 38/33. Actual length is 37". The delivery took 13 days from the charge on my credit card. RevZilla wants to charge me for return. They charged me $318 for jeans sized for an NBA player.

Lost cutomer

Date of experience: October 29, 2024
Kimberly E. — RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
1 review
0 helpful votes
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Another great experience.
November 8, 2024

Each member of staff I've interacted with in-store, has been so polite and helpful, I'm smiling now thinking about it;)

Date of experience: October 29, 2024
Washington
1 review
0 helpful votes
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Timely delivery
November 8, 2024

Order the shoes for my husband as a birthday gift and he loved it. It is a perfect fit!

Date of experience: October 29, 2024
New York
1 review
0 helpful votes
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Easy shopping
November 8, 2024

Ordered new grips and pegs. Both needed slight modifications to fit right but this has nothing to do Revzilla. The website is easy to navigate, selection is great and free shipping is fast. No complaints

Date of experience: October 29, 2024
Mexico
1 review
0 helpful votes
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It was a very good experience overall, I found all the products I was searching for plus a lot of extra options. I ordered 4 products, they sent them in 3 different shipments, but in the end they arrived all at once.

Date of experience: October 29, 2024
Illinois
2 reviews
0 helpful votes
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Looking for quality products.
November 8, 2024
Updated review

Had just what I was looking for.quality was exactly what I was expecting and that's what I received.

Date of experience: October 28, 2024

The products I want at a price I can afford
November 14, 2023
Previous review

The products I want at a price I can afford.

Date of experience: November 13, 2023
Georgia
1 review
0 helpful votes
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First time purchase
November 8, 2024

My order just arrived. My grandson was very pleased as we are purchasing all his safety gear before he gets the motorbike. It fit perfect, had all the safety features He was expecting. He is very pleased so far.

Date of experience: October 28, 2024
North Carolina
1 review
0 helpful votes
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Tire
November 8, 2024
Updated review

Good price and delivered in less than 48 hours from time of ordering. Packaging was perfect for size of product and not wasteful. Online ordering is clear and easy. Another great purchasing experience.

Date of experience: October 28, 2024

Quick and easy
April 2, 2024
Previous review

Quick and easy

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Great product. Problems with Shipping
November 8, 2024

I finally received the product. Love it so far but haven't used it in the field yet. Either it didn't ship as expected or they gave me the wrong tracking number. After I called I got a new tracking number with a different carrier and received it a few days later. Have used RevZilla many times in the past and have always had a great experience. Hopefully just a one time glitch.

Date of experience: October 28, 2024
Florida
1 review
0 helpful votes
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Not recommending the correct parts
November 8, 2024

I had to return 2 out of the 3 products I purchased, as they did not work with my 2023 Honda Rebel 1100 DCT. I then lost money on having to return ship.

Date of experience: October 28, 2024
Kimberly E. — RevZilla Rep
over a year old

We do apologize for the issue. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] if we can assist further

California
1 review
0 helpful votes
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Boots are great
November 7, 2024

Very nice no problem good boots happy happy service happy happy would purchase other items from you👍

Date of experience: October 28, 2024
Texas
1 review
0 helpful votes
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Great Service, Great Merch
November 7, 2024

Cool products and easy process. Delivery was super fast. I returned the products because they didn't fit, but my return was received today and the refund posted (also very fast), so I'm ordering one size larger today.

Date of experience: October 28, 2024
Michigan
1 review
0 helpful votes
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RevZilla is a great place to do business
November 7, 2024
Updated review

Fast and easy with a large selection to choose from, competitive pricing to

Date of experience: October 28, 2024

Alway quick and easy with Revzilla
November 16, 2023
Previous review

Alway quick and easy with Revzilla

Date of experience: November 16, 2023
Kentucky
2 reviews
0 helpful votes
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Brake free helmet light
November 7, 2024

Great service on announcing the restock of brakefree tail light. Much appreciated.
Now that I have had some road time using it, I can offer an opinion.
I ride in Ohio, most of the year, parking only on snow days. It's Nov and dark when I leave, and dark when I get home. More visibility is the goal.
Brake free offers a high mounted light that gets brighter when it detects you stopping.
More visibility? Yes
Additional brake light? Yes & no
The light brightens on a quick stop. Also when I shift under mildly strong acceleration and on road seam bumps. It fires much more often for expansion bumps in the Ohio roads than when I brake, according to a family member following me. That said, I do have the suspension of my Suzuki set rather firm, and I tend not to wait to the last moment to grab the brake.
I own a helmet, GMax, that has a red light, and I feel Brake free does as well, even better than the steady light. I think it does catch following driver attention. As a hands down brake light? No. Hench the one star reduction.
Knowing this, would I have bought it? Yes. I put ******* miles a year on two wheels. The attention the light provides is nice. >$150 worth? If you are out riding after sunshine hours, probably. If you are a fair weather, day timer rider, probably not.

Date of experience: October 28, 2024
Texas
1 review
0 helpful votes
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Right product shipping price is high
November 7, 2024

The adapter was the perfect one to connect to Ducati battery. But the shipping was expensive and it took a week to get it. For that kind of shipping fee, I would expect a 2 day delivery at least.

Date of experience: October 28, 2024
Utah
1 review
0 helpful votes
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Great aeevice
November 7, 2024

I have been looking all over for a certain pair passenger cruiser pegs. Found them on RevZilla, ordered them and had them on my bike in 5 days.

Date of experience: October 27, 2024
Wisconsin
1 review
0 helpful votes
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Revzilla delivers
November 6, 2024
Updated review

Sale page indicates multiple pages. Goes nowhere and had to reload sale link.

Date of experience: October 27, 2024

Order didn't place beforehand
September 5, 2024
Previous review

Order didn't place beforehand

Date of experience: August 25, 2024
South Dakota
1 review
0 helpful votes
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I purchased parts to repair my Bell helmet. They fit perfectly and now it looks great.

Date of experience: October 27, 2024
Florida
2 reviews
0 helpful votes
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Cardo 4X
November 6, 2024

No one seems to have the skills to connect the unit to my Goldwing. I can connect via my phone for music, but, not the bike's sound system. I am disappointed by this.

Date of experience: October 27, 2024