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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,786 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Very quick delivery of my products
November 26, 2024

I had to purchase new face shields for my helmet and the process was easy. Bothe sheilds fit my helment perfectly

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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I appreciate the quality of the products and the different options available!

Date of experience: November 26, 2024
Tennessee
1 review
0 helpful votes
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Drop a size! (Loose Fit is like Relaxed Fit)
November 26, 2024
Updated review

Philly (Loose Fit) jeans were one size too big. Chatted online, received a return label via email, returned the large pair while the new pair was being shipped. I wear 36 x 32, re-ordered 34 x 32, and they fit great!

Date of experience: November 15, 2024

Excellent!
November 17, 2024
Previous review

Excellent!

Date of experience: November 7, 2024
Colorado
1 review
0 helpful votes
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It's like a whole new bike
November 26, 2024
Updated review

Revzilla had by far the best pricing and free shipping. It shipped very fast and had very easy to use instructions. These clip ons completely hanged the feel of the bike. It is much sportier and corners a lot better now.

Date of experience: November 15, 2024

The website is very slow and everytime you go back...
November 12, 2024
Previous review

The website is very slow and everytime you go back a page it is almost impossible to see where you left off.

Date of experience: November 1, 2024
Washington
1 review
0 helpful votes
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Replacement parts
November 25, 2024

I needed replacement locks for my motorcycle side cases as the key wore out and broke in the lock. Revzilla had the replacement parts and listed clearly they were compatible with my cases. I got them quickly and they fit perfectly.

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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Efficient and easy
November 25, 2024

Very good, reasonably priced, hassle free, simple.
Will order again.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Long shipping time
November 25, 2024

My item wasn't even shipped for 10 days, then took an additional 3 days to arrive.
I had no warning, when I put the item in the cart, that it wouldn't be shipped right away, nor that it was, in fact, coming from "JP Cycles.

Date of experience: November 15, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 10/30/2024, and the item had a 2-4 week lead time prior to shipping. It was with the carrier and on its way to you on the 11/09, which is 7 business day after your order got processed. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Nevada
1 review
0 helpful votes
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Great customer service
November 25, 2024

I ordered a set of handle bars and in the first shipment I received an empty box lol. Due to the condition of the box I assume my item was stolen somewhere in transit which obviously isn't Revzilla's fault. I called customer service and explained the situation to Billy who promptly sent out a new set of bars which I received the next day. That's great service and I'm a happy customer. Thanks Billy!

Date of experience: November 15, 2024
Pennsylvania
3 reviews
0 helpful votes
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Motorcycle Jacket
November 25, 2024
Updated review

Jacket was delivered on time & packed well. Fit was good & quality was good for the price.

Date of experience: November 15, 2024

Fast easy shopping
September 4, 2024
Previous review

Fast easy shopping

Date of experience: August 25, 2024
Minnesota
1 review
0 helpful votes
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Bad amp
November 25, 2024
Updated review

Amp came new in box. Apols the harley shop in Alexandria minnesota installed the deck, amp, and front and back speakers. Turned out amp was bad, so I had to send back and order a new one. I did so. Got next amp and all worked perfect. Had to pay for old amp install and new amp install. Cost me a extra $215. Wish products came as advertised.

Date of experience: November 15, 2024

A+ business
October 31, 2024
Previous review

A+ business. Great products

Date of experience: October 21, 2024
Texas
2 reviews
0 helpful votes
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Great Customer Service
November 25, 2024

Had ordered a part said it was shipped but never received anything. Got in contact with customer service. They did an amazing good resolving the problem.

Date of experience: November 15, 2024
South Carolina
1 review
0 helpful votes
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Always spot-on!
November 25, 2024

Been dealing with revzilla for many years and have never had anything but a very good experience with
Your company.

Date of experience: November 15, 2024
Alabama
1 review
0 helpful votes
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Excellent
November 25, 2024

Customer Service helped me to make the right choice in term of the size

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Good selection but poor quality control
November 25, 2024

Ordered a new helmet. Took a week before it was shipped (which is fine, clearly said 5-7 days to ship. When it arrived it immediately looked like an open box/previous return. The helmet had damage to the finish and defective mechanisms, making it unsafe to ever use. Customer service was fine and got me a return, but shouldn't have happened to begin with.

Date of experience: November 15, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Florida
1 review
0 helpful votes
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Honda Pro Products.
November 25, 2024

I just needed a few things I use to maintain my bikes and you all saved me an hour's drive/ride to get them.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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First time shopping with revZilla
November 25, 2024

Very pleased with customer support, lost a packages in mail, has no issues they rushed replacement came in two days, very satisfied fast delivery, and hassle free will shop more, thanks you ReZilla, will recommend to anyone this experience is blessed worry free.

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Love Revzilla!
November 25, 2024

Easy ordering and you get quality products in a reasonable time. Online services are easy to negotiate and finding what you need is easy

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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100% goggles
November 25, 2024

My goggles arrived 4 days after ordering which I quicker than most sites and it was packaged nicely to prevent damaging.

Date of experience: November 15, 2024
Costa Rica
1 review
0 helpful votes
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Perfect
November 25, 2024

Everything was very good, the experience, the quality, the product was very good. The shipment arrived perfectly.

Date of experience: November 14, 2024
Florida
2 reviews
0 helpful votes
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Motorcycle parts
November 24, 2024

Easy ordering, received the right parts! Thank you!

Motorcycle runs great!

Date of experience: November 25, 2024