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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,872 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Garbing Dual Controller
November 28, 2024

One of two channels errored out. Had to send it back. Return process needs work as I just paid for shipping as it was easier

Date of experience: November 18, 2024
Tennessee
1 review
0 helpful votes
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Just what I was looking for
November 28, 2024

I was looking for a highly rated, but affordable, quiet, comfortable modular helmet with micro-ratchet instead of D ring. After watching revzilla helmet review videos on the revzilla website, I found exactly what I was going for. I purchased the Schuberth C3 Pro modular helmet and it had all these qualities and more for about $400. Many more expensive helmets I looked at did not have these great features. With such a crowded market, the Revzilla videos really helped me nail down the best choice for me on a new helmet. Delivery was quick and I couldn't be happier with my purchase.

Date of experience: November 18, 2024
Costa Rica
1 review
0 helpful votes
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Awesome everything was perfect
November 28, 2024

Quick delivery, awesome products, great feedback on product information and sizing, you guys are the best!

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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Good
November 28, 2024

Awesome gloves i loved them and they are super durable and fashionable

Date of experience: November 17, 2024
Washington
1 review
0 helpful votes
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Na
November 28, 2024

Wonderful seamless! Easy to get around website! Fast delivery

Date of experience: November 17, 2024
Florida
1 review
0 helpful votes
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Better than what I expected.
November 28, 2024

This Quad Lock is absolutely fantastic. Mounts to my KTM790 securely and my IPhone 6 perfectly. My only complaint is that the cover for the phone obscures part of the cameras lens, otherwise it would get a 5 star rating.

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Wonderful customer service
November 28, 2024

I had to exchange an item at RevZilla and called to make it easier. It's nice to talk to a real person without having to wait a long time after pushing a bunch of buttons.
Customer service was very helpful and the new item came quickly after a simple return process.

The next time you go to order, pay attention to the size chart. I found it to be accurate for women's sizing in US sizes.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Great service and timely delivery
November 27, 2024

Ordered throttle cables. One was ordered wrong length by mistake. Customer service guided me in the purchase of correct cable and facilitated return with zero issues.

Date of experience: November 17, 2024
California
1 review
0 helpful votes
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Cover
November 27, 2024

Good product but only lasts two years outdoor in CA. The thread deteriorates and the cover falls apart.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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First time shopper
November 27, 2024

Found pro motion air chuck in stock with a discount at RevZilla. Was shipped promptly and well packaged as well as shipping information. Will consider them for my future parts purchases. Thanks

Date of experience: November 29, 2024
Georgia
1 review
0 helpful votes
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Revzilla never fails, excellent shopping experience, and great value for such a high end helmet, Thank you thank you!

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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Awesome company to find parts and things I need and amazing customer service

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Simple and easy
November 27, 2024

I received a shogun slider kit and Bluetooth connection devices in a quick delivery fashion. Everything was exactly how I saw it online and the order was easy.

Date of experience: November 17, 2024
Arkansas
2 reviews
0 helpful votes
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Easy Process; Helpful Advice
November 27, 2024

I recently called RevZilla for advice on purchasing my first helmet and had a very helpful conversation on sizing and fit. I was informed that a sister company, Cycle Gear, had a storefront within an hour's drive and that I should go there to try on different options. I did so and purchased my first helmet. Upon deciding to purchase a second helmet, I went online with RevZilla and did so. The process was simple and shipping was quick. As a new person to cycling, I am very grateful for the help I received.

Date of experience: November 17, 2024
Texas
2 reviews
0 helpful votes
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Dependable as usual!
November 27, 2024
Updated review

I've been a Revzilla customer for many years. Finding parts and riding gear is never a problem.

Date of experience: November 17, 2024

I always have a positive experience when using Revzilla!
February 26, 2024
Previous review

I always have a positive experience when using Revzilla!

Date of experience: February 26, 2024
California
2 reviews
0 helpful votes
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Quality Products
November 27, 2024

The shopping experience was Flawless. I particularly like the videos of the various products being sold. It helped with my overall selections.

Date of experience: November 27, 2024
Montana
1 review
0 helpful votes
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Great service
November 27, 2024

Received exactly what I wanted and customer service helped me with a return and didn't have any problems

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Pretty good 👍
November 26, 2024

Good shipping time, product was exactly what I expected. Had zero problems

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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Where I get motorcycle gear
November 26, 2024
Updated review

Good deals on stuff. And shipping gets it there quickly. Thank you

Date of experience: November 28, 2024

Have what I needed in stock
December 20, 2023
Previous review

Have what I needed in stock.

Date of experience: December 19, 2023
New York
1 review
0 helpful votes
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Amazing
November 26, 2024

Honestly shipped fast for a big product bought a bike stand Friday got it Tuesday pretty simple and great service

Date of experience: November 16, 2024