RevZillaReviews 17,599

The pinlock lens I purchased said it was a fit for my helmet. When I got it, it was the wrong size. Was told they didn't carry the one I needed after contacting CS. I had to pay for the return shipping so basically I'm money and got nothing

The crash bar that I received was missing the bolts and plate that were needed to install it. You could see where the company Rivilla had put tape over a torn part of the box.

Pretty simple really. I needed a specific headlight for my Bonneville T120, I found it on the Revzilla site, I ordered it and it came to my home right on time and the product is amazing!

Everything from start to finish, went flawlessly. The only issue is the product review is too lengthy.

I love the rubbers you shell for my motorchyle! I got some of them there nuclear zomby mutant tires and wew boy do they rip on dirt roads and gravel. And by rip I mean I am still doing like 15mph so I dont wipe out, we gotta ride schmart right? <.<

After placing my order I received an email essentially saying "get ready… your items are on their way". It would arrive in about 5 days (great, right?). Then I get a message saying "there is a problem", now the package is going arrive two days "sooner" than originally estimated. Sounds like a good "problem" right? Well it never did arrive on that day. Then I get a email saying "Brace Yourself – Its almost here!", implying it would arrive the next day. Which turns out to be the original ETA (i.e. About 5 days from order). The package does not arrive the next day, and the shipping status was then non-existent on Revzilla & Fedex. After contacting Revzilla Customer Service, 9 days after the original order date, I was told I would have to wait another 4 days before they could file a claim with Fedex. Then mysteriously 10 days after the original order date, the package shows up. One of the items did not have the same P/N or Size details I ordered, but turned out it was ok to use after consulting the manufactures website. I understand product substitution situations can arise, but it must be conveyed to the customer prior to accepting the order and shipping the product. So…. Overall poor communication… I would not rely on Revzilla if I had trip planed and did not have a big window to cope with delays and possible wrong part. I've used Revzilla in the past and did not experience this type of problem.

As always best store so far.
Customer service is excellent.
Thanks Revzilla

Thank you very much! I received all of my merchandise in a timely manner.

Ordering was simple and shipping was ridiculously fast. Great company

It was easy to find the product I needed specific to my motorcycle. They have fast shipping as well.

Arrive as scheduled... But they want to use my name...
Rating was just decreased because they want to use my name and I don't want it publicized...

Quick and easy. Received it within a few days. He will open it on Christmas.

My 3 star rating is due to an error in mailing address on your end that took several calls to remedy and resulted in a delayed shipment and an order traveling to a fictional address. In then end the challenges were resolved and I got what I'd ordered, but the "hassle" made the process unpleasant to start.

There appeared to be a delay with order suggesting the items were out of stock. I telephoned and a rep. Assured me he would follow up and track my order personally and get the items delivered by my requested date. Both items arrived as he committed.

Revzilla continues to provide all aspects of a great shopping experience. Selection, price, info. Top notch!

Very good, had the niche products I needed at a great price with fast shipping.

Motorcycle boots for my son. Genuine Leather & nice quality.
The look great as well.

Ordered a few AGV Helmet parts including a visor and rear spoiler. Parts arrived as described so I have no complaints.

Chatted earlier and thought about it, and ordered. That easy.

Your shipping is superior! I always get my stuff faster when I order through your website. I appreciate it!