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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,742 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Carrier instructions
November 23, 2024

No real issue with Revzilla except maybe the packaging of my bottles of oil. The box was clearly marked "this side up". But the box had oil seepage on the outside of it. Clearly someone turned the box upside down at some point and gear oil dripped out of one of the bottles. Nothing serious but lets be a little more cautious in the future

Date of experience: November 13, 2024
Texas
1 review
0 helpful votes
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Fast service,
November 23, 2024
Updated review

In stock items make it so easy to click, parts are already installed and my new S1K RR sounds prefect.

Date of experience: November 27, 2024

Fast and easy
February 1, 2024
Previous review

The website has to be one of the most notch websites in the industry, from the videos to pictures and discriptions of each detail about the product. I truly enjoy feeling confident that I will also get the right parts because I am able to rid of items that don't fit my bike.

Date of experience: January 31, 2024
Alabama
1 review
0 helpful votes
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Best customer service ever!
November 23, 2024

I accidently ordered the wrong size, realized it almost immediately, and called customer service to see if I could change the size before it was shipped in order to avoid having to return and reorder. The woman who answered my call looked up the order based on my phone number on her caller ID. She changed the order to the correct size and sent a confirmation email with the now correct sizing. She was so pleasant to deal with and it took only a minute to fix. My order was also received quickly. Truly a pleasure to do business with!

Date of experience: November 12, 2024
Illinois
1 review
0 helpful votes
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Super late
November 23, 2024

I like your guys website as I've ordered from you before but my item was super late and got lost in transit and ended up showing up 5 days later

Date of experience: November 12, 2024
Missouri
1 review
0 helpful votes
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Perfect
November 23, 2024

Thanks! Parts in stock and delivery was fast and accurate, as-advertised.

Date of experience: November 12, 2024
New Jersey
1 review
0 helpful votes
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High expectations were met
November 22, 2024
Updated review

Revzilla has set the bar for product quality, speed of shipping, and customer service, and the company meets or exceeds my expectations every time.

Date of experience: November 12, 2024

Revzilla is always a pleasure to deal with
March 25, 2024
Previous review

Revzilla is always a pleasure to deal with - from customer service to the review videos all the way through easy purchase and ZillaCash.

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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Slow to ship
November 22, 2024

In a world of Amazon, shipping was ridiculously slow when you can get the same item the same price.

Date of experience: November 12, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
1 review
0 helpful votes
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Great as usual.
November 22, 2024

Purchased a few times off of revzilla item always arrives quick and prices are always great

Date of experience: November 12, 2024
New York
2 reviews
0 helpful votes
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Excellent Service
November 22, 2024

Ordered item and the item was delivered the very next day. Could not ask for better order fulfillment!
Highly recommend Revzilla for motorcycle shopping needs. Also shout out for taking care of first responders. Thank you!

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Going to be as cool as Ari Henning
November 22, 2024

The pair of shoes arrived faster than I anticipated. Love Common Tread content!

Date of experience: November 11, 2024
Japan
1 review
0 helpful votes
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Overseas customer service
November 22, 2024

Accessing and purchasing items through this trusted website was easy for a newcomer such as myself.

Date of experience: December 3, 2024
Kansas
1 review
0 helpful votes
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Helmet size
November 22, 2024

Ordered a 2x helmet and was too small tried exchange but the said that was the biggest size they carried

Date of experience: November 11, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Indiana
2 reviews
0 helpful votes
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A good selection of merchandise for motorcycles!
November 21, 2024
Updated review

I like being able to see reviews from verified customers, and like the videos that many of the products have. I wish that there was an exchange program if something doesn't fit. If it doesn't fit, you have to pay to ship it back and make a new order. There is advice on how a product fits, but each individual is different. Overall, a good shopping site for my toys!

Date of experience: November 11, 2024

Pretty easy shopping
November 10, 2024
Previous review

Pretty easy shopping. Good help when needed.

Date of experience: October 31, 2024
New York
3 reviews
0 helpful votes
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Cardo Packtalk Edge
November 21, 2024
Updated review

Called up with a question & got my answer right away. Fast shipping & product as described.

Date of experience: November 11, 2024

Smooth & easy
August 16, 2024
Previous review

Smooth & easy.

Date of experience: August 6, 2024
Texas
2 reviews
1 helpful vote
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Wait, you have it in stock!
November 21, 2024

Revzilla had the windshield in stock when the manufacturer didn't, not the first time either...Thanks!

Date of experience: November 11, 2024
Indiana
1 review
0 helpful votes
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RevZilla, Always Helpful
November 21, 2024
Updated review

I ordered a front tire online and the tire arrived at the house the next day.

Date of experience: November 11, 2024

I Will Continue to Shop At RevZilla
August 5, 2024
Previous review

Product information is clear. Moving through the product is easy. Ordering is easy and my past experience with RevZilla has always been positive and helpful.

Date of experience: July 26, 2024
Kuwait
1 review
0 helpful votes
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Thank you
November 21, 2024

I'm so happy with my jacket, I'm looking forward to purchase from you soon. Thank you,
Meshal Alsejari

Date of experience: November 11, 2024
Florida
1 review
0 helpful votes
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Excelente
November 21, 2024

Buen servicio era la pieza que necesitaba saludo...

Date of experience: November 11, 2024
Ohio
1 review
0 helpful votes
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Big gun stainless for scramblee 850
November 21, 2024

Hello there my name is James i was in the market for a good sounding exhaust and found the big gun stainless steel slip on
Which comes with everything u need to install.i was was able ro track my exhaust which came very quick.it was a great experience I will be ordering from Revzilla again

Date of experience: November 11, 2024
West Virginia
2 reviews
0 helpful votes
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Review
November 21, 2024
Updated review

Great will ordered from refills again but don't know if I will fill out another serval.

Date of experience: November 11, 2024

Easy peasy
February 26, 2024
Previous review

Easy peasy

Date of experience: February 26, 2024