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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,786 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Nice Bike Glove
February 4, 2025

This is a pair of good -quality locomotive gloves. It feels three -dimensional tailoring. Because you can feel that your fingers are bent well after wearing hands, it is very comfortable to hold the handle, and it is flexible to operate the locomotive.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Excellent service
February 3, 2025
Updated review

Did not receive my original order and they sent me a replacement with 2 day shipping, quality service.

Date of experience: January 24, 2025

Good videos
October 6, 2024
Previous review

Good videos

Date of experience: September 25, 2024
Wisconsin
2 reviews
0 helpful votes
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I love Revzilla, great products, well laid out, I like the review videos. My last order was not true to size which was a bit frustrating, but the return was easy and my replacement came quickly.
I will keep using Revzilla for sure.

Date of experience: January 24, 2025

They have an excellent selection of products and great information to inform yourself of each product, read reviews, watch videos, very helpful. Customer service was quick to respond with questions about products, I just wish shipping was a little faster, but hey it was still pretty good.

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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Convenient
February 3, 2025
Updated review

Easy to order online, guaranteed safe and product delivery

Date of experience: January 24, 2025

Good deals always
August 18, 2024
Previous review

Good deals always

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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As expected and as promised
February 3, 2025

Quick, easy and accurate. Ordered a new Arai when they went on sale. Website had the necessary information to order the right size. Shipping was quick and the tracking links were excellent.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Great experience as always.
February 3, 2025

Quick and easy transaction as always with Revzilla. I will gladly continue to so business with them.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Shipping
February 3, 2025

9 days to receive product shipped from Philadelphia to NY is terrible.

Date of experience: January 24, 2025
Kimberly E. RevZilla Rep
over a year old

We looked into your order that was shipped from Nevada. We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Tennessee
1 review
0 helpful votes
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Good but slow
February 3, 2025
Updated review

Customer was good but the time it took to ship was ridiculous

Date of experience: January 23, 2025

Every thing I need is usually out of stock
June 17, 2024
Previous review

Every thing I need is usually out of stock

Date of experience: June 7, 2024
Guatemala
1 review
0 helpful votes
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Best motorcycle online shop
February 3, 2025

They have great offers and the service and shipping is very good.

Date of experience: January 13, 2025
Tennessee
1 review
0 helpful votes
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REV'IT! Hyperspeed 2 GT Air Jacket (XL / Black/White)
February 3, 2025
Updated review

I initially measured my upper body and thought it would fit better in a large, so I ordered the REV'IT Hyperspeed 2 GT Air Jacket. Once I received it and tried it on, I realized it was too small, especially when I added the back protector. The arms, shoulders, and upper chest were too tight for me and I knew it would be an uncomfortable jacket if I kept it. I contacted RevZilla's customer service to see if I could send this one back and get the same coat but in XL. I received the XL REV'IT Hyperspeed 2 GT Air Jacket today and tried it on. It isn't that much of a difference but I feel like it will be more than adequate even with the back protector. This jacket looks like it'll keep me cool in the summer/hotter months and protect me better than my old Speed and Strength mesh jacket that is falling apart.

Date of experience: January 23, 2025

Shipping is slow, and lots of parts are not in stock...
February 20, 2024
Previous review

Shipping is slow, and lots of parts are not in stock even though the site says it is upfront, it is not transparent until you dig or proceed to checkout that it says that the item(s) are out of stock.

Date of experience: February 15, 2024
Colorado
1 review
0 helpful votes
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Always Great Service & Products
February 3, 2025

I've ordered from RevZilla for years. They always have top-notch service and carry a lot of great products.

Date of experience: January 23, 2025
Louisiana
2 reviews
0 helpful votes
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Great
February 2, 2025

Good products and easy website to navigate.///////////////////////////////////////////////////////////////////////////////////////////

Date of experience: January 23, 2025
Pennsylvania
1 review
0 helpful votes
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Best is the business!
February 2, 2025

Great company, Super reliable,
Quality products, and fast shipping,!

Date of experience: January 23, 2025
Virginia
1 review
0 helpful votes
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Seamless Start to Finish
February 2, 2025

I couldn't be happier with my buying experience! I bought all the gear for my first bike and RevZilla made it seamless. Buying a helmet? No problem they have sizing charts, instructions on how to measure your head (videos included!) and descriptions of the different shell shapes. I can't reccomend them enough especially if you are just getting into riding.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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Revzilla's site is easy to navigate and find what you need. So far I've ordered a helmet and a sprocket/chain set. Both arrived quickly and in good condition.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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I bought a saddle man road sofa Harley seat, the order was delayed, that said I called customer service and explained my situation and with a professional and courteous response including a 50.00 store credit it was resolved. Very pleased with the service.

Date of experience: January 23, 2025
Ohio
1 review
0 helpful votes
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Arrived Late but Weather was a factor
February 2, 2025

They kept pushing back the delivery date because of weather

Date of experience: January 17, 2025
Malta
1 review
0 helpful votes
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Pre sale was good product arrived damaged contacted cs support no response

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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13 Days to deliver
February 2, 2025

Incredibly slow shipping compared to other vendors I frequent.

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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The part that I purchased was a helmet face shield. The part that I received was well packaged, reasonably priced, fit perfectly and delivered in a short time.

Date of experience: January 20, 2025