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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,597 reviews

We monitor reviews for authenticity

Louisiana
2 reviews
0 helpful votes
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Super Expirience
February 5, 2025

Superb customer service, I ordered the wrong size, the return process was great...super easy

Date of experience: January 26, 2025
Illinois
1 review
0 helpful votes
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Website is designed well and functions well. Their communication around order status and delivery is tops among all eCommerce sites I use, and far surpasses Amazon.

Date of experience: February 9, 2025

Sizing is really tough without some place to try on
May 7, 2024
Previous review

Sizing is really tough without some place to try on. Cycle Gear has crap for inventory, so I guess I will make the closest measurement and call I can and return if it doesn't work out.

Date of experience: April 26, 2024
Pennsylvania
1 review
0 helpful votes
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Product sounds amazing.
February 5, 2025

Product took a little longer than expected also came with some damage, a dent, and a scratch from FedEx.

Date of experience: January 26, 2025
New Jersey
1 review
0 helpful votes
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Product was as expected.
February 5, 2025

Had to return first item and the process was easy peezy. Second item fit perfectly. Love the experience with Rev Zilla.

Date of experience: January 26, 2025
Nevada
1 review
0 helpful votes
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Top rev service!
February 5, 2025

Order was delivered way faster than I expected. That was awesome.

Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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No problem
February 5, 2025

Product arrived very fast. Just installed a touring windshield, fitting was flawless.

Date of experience: January 25, 2025
Florida
2 reviews
0 helpful votes
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MC Helmet Visor
February 4, 2025

Visor was packed very well, arrived undamaged and very quickly.
Easy to find and order.

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
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RevZilla is the best
February 4, 2025

I buy all my motorcycle accessories and parts from RevZilla. I love the videos they use to explain how to install parts etc.

Date of experience: February 6, 2025
Michigan
1 review
0 helpful votes
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Small
February 4, 2025

I measured my head to figure out the size of helmet and this just feels a little to snug compared to my other helmets. I should have ordered a size up but I don't know how to return.

Date of experience: January 25, 2025
California
1 review
0 helpful votes
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Fun place
February 4, 2025

Great products have for all models even the European models.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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If they fit, all would be 5 star! However, these boots were too small and not available in half sizes.

Date of experience: February 5, 2025
Arkansas
1 review
0 helpful votes
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Order was just as described
February 4, 2025

I ordered they sent I got all good. The only annoying part is the constant "rate your experience" emails.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Nice Bike Glove
February 4, 2025

This is a pair of good -quality locomotive gloves. It feels three -dimensional tailoring. Because you can feel that your fingers are bent well after wearing hands, it is very comfortable to hold the handle, and it is flexible to operate the locomotive.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Excellent service
February 3, 2025
Updated review

Did not receive my original order and they sent me a replacement with 2 day shipping, quality service.

Date of experience: January 24, 2025

Good videos
October 6, 2024
Previous review

Good videos

Date of experience: September 25, 2024
Wisconsin
2 reviews
0 helpful votes
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I love Revzilla, great products, well laid out, I like the review videos. My last order was not true to size which was a bit frustrating, but the return was easy and my replacement came quickly.
I will keep using Revzilla for sure.

Date of experience: January 24, 2025

They have an excellent selection of products and great information to inform yourself of each product, read reviews, watch videos, very helpful. Customer service was quick to respond with questions about products, I just wish shipping was a little faster, but hey it was still pretty good.

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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Convenient
February 3, 2025
Updated review

Easy to order online, guaranteed safe and product delivery

Date of experience: January 24, 2025

Good deals always
August 18, 2024
Previous review

Good deals always

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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As expected and as promised
February 3, 2025

Quick, easy and accurate. Ordered a new Arai when they went on sale. Website had the necessary information to order the right size. Shipping was quick and the tracking links were excellent.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Great experience as always.
February 3, 2025

Quick and easy transaction as always with Revzilla. I will gladly continue to so business with them.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Shipping
February 3, 2025

9 days to receive product shipped from Philadelphia to NY is terrible.

Date of experience: January 24, 2025
Kimberly E. RevZilla Rep
over a year old

We looked into your order that was shipped from Nevada. We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Tennessee
1 review
0 helpful votes
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Good but slow
February 3, 2025
Updated review

Customer was good but the time it took to ship was ridiculous

Date of experience: January 23, 2025

Every thing I need is usually out of stock
June 17, 2024
Previous review

Every thing I need is usually out of stock

Date of experience: June 7, 2024