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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,153
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,009 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Quick to ship as ordered
August 3, 2025
Updated review

Usually have item in stock and quick to ship with no issues at all.

Date of experience: July 15, 2025

Always have what I'm looking for and shipping is quick
July 20, 2025
Previous review

Always have what I'm looking for and shipping is quick.

Date of experience: July 9, 2025
Texas
1 review
0 helpful votes
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Great service. Fast delivery.
August 3, 2025

Great service. Fast delivery. Givi Trekker is awesome and is large enough for a full faced helmet + some gear.

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Icon Field Armor Compression Shirt
August 3, 2025
Updated review

Shipping was slow. Love the shirt, just what I wanted. Size was great, cool compression shirt! But more expensive than 2 vented textile padded jackets I have purchased in the last few years. Only purchased for Aramid/Kevlar armor protection. Very pricey for a very thin shirt.

Date of experience: July 17, 2025

Easy to place order, like that PayPal is a payment...
July 22, 2025
Previous review

Easy to place order, like that PayPal is a payment choice. Like to know about return policy on purchases? Thanks

Date of experience: July 12, 2025
Colorado
1 review
0 helpful votes
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Nice pricing
August 3, 2025

Easy to navigate the website and purchasing was very smooth.

Date of experience: July 23, 2025
Ohio
1 review
0 helpful votes
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ROX Handlebar Spacers
August 3, 2025

I ordered a set of these spacers for my '24 Honda Trans Alp. I needed the bars to be a little closer for me. They are made in the USA, nicely machined, and installation took about 5 minutes. It moves the bars up 1 1/8" and back 1 1/2". Worked out great. I got a nice discount by ordering a set that was not in the original packing. They came in sealed plastic bags inside another larger plastic bag, along with the hardware and instructions. They were brand new, never installed. Arrived in just a few days. Easy to order on RevZilla, would do business with them again. Thanks!

Date of experience: July 23, 2025
Michigan
1 review
0 helpful votes
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Great experience
August 2, 2025
Updated review

Usually these seats are a few weeks out. I received my new seat in like 4 days! Pretty awesome! I would recommend RevZilla for sure!

Date of experience: July 23, 2025

Awesome website!
July 19, 2025
Previous review

Awesome website!

Date of experience: July 9, 2025
Alabama
1 review
0 helpful votes
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I ordered the wrong product.
August 2, 2025
Updated review

The return service was great. Worked worked like it should have.

Date of experience: July 23, 2025

Great experience so far
July 22, 2025
Previous review

Great experience so far.

Date of experience: July 12, 2025
South Carolina
1 review
0 helpful votes
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Quick turnaround.
August 2, 2025

Ordered a ScorpionExo helmet on Friday and it arrived on Saturday. I was shocked. The fit is great and I am looking forward to riding with it.

Date of experience: July 23, 2025
Texas
1 review
0 helpful votes
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Reliable store with fast shipping
August 2, 2025

Giant availability of products ready to be shipped and knowledgeable of the employees, it's A+

Date of experience: July 23, 2025
New Mexico
1 review
0 helpful votes
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What the shipping
August 2, 2025

If ya tell me the shipping is going to be weeks I'll be happy but if you say a week and it takes two im bummed
Happy again now I've got my helmet

Date of experience: July 23, 2025
Kimberly E. RevZilla Rep
8 months ago

Totally understand where you're coming from—expectations make all the difference. We’re really sorry for the delay and any frustration it caused. Unfortunately, there have been some recent carrier slowdowns that pushed the delivery out further than expected. We're glad to hear your helmet finally arrived and that you're happy with it now! If you need anything else, we’re here to help.

Idaho
1 review
0 helpful votes
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Very good advisers on the Chat and videos
August 2, 2025
Updated review

Got very good advice on sizing my Alpinestar boots and good advice regarding Level 1 vs 2 back protector

Date of experience: July 23, 2025

Good advice from Chat and very user friendly platform
July 22, 2025
Previous review

Good advice from Chat and very user friendly platform

Date of experience: July 12, 2025
Texas
1 review
0 helpful votes
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Shinko 805 Rear Tire
August 2, 2025

I placed the order for the tire and received it the very next day!

Date of experience: July 23, 2025
Nevada
1 review
0 helpful votes
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Ordered oil
August 2, 2025
Updated review

Web site was easy to navigate.Had the product I needed in an all in one kit.

Date of experience: July 23, 2025

Had what I needed
July 22, 2025
Previous review

Had what I needed. Order easy to place.

Date of experience: July 12, 2025
Wisconsin
1 review
0 helpful votes
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Quality and Speed
August 2, 2025

My orders from revzilla are also super fast, and stupid simple. And shipping is always on point.

Date of experience: July 23, 2025
Nevada
1 review
0 helpful votes
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Won't be disappointed
August 2, 2025
Updated review

RevZilla has the best quality of products and fast shipping.

Date of experience: July 23, 2025

Always easy shopping on Revzilla!
July 22, 2025
Previous review

Always easy shopping on Revzilla!

Date of experience: July 12, 2025
Ecuador
1 review
0 helpful votes
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Excelente
August 2, 2025
Updated review

Muy confiables y rápido servicio, les recomiendo 10/10. Llegó a tiempo bien empacado sin ningún daño y producto origina l

Date of experience: July 23, 2025

Very goood thanks for you page
July 22, 2025
Previous review

Very goood thanks for you page

Date of experience: July 11, 2025
Oregon
1 review
0 helpful votes
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Good service
August 2, 2025
Updated review

Was kept in delivery loop as requested because I have two different addresses one ups other post office

Date of experience: July 23, 2025

Will tell you after I receive item
July 22, 2025
Previous review

Will tell you after I receive item. It cannot be shipped USPS or would need different address

Date of experience: July 11, 2025
Nevada
1 review
0 helpful votes
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ICON Helmet Parts
August 2, 2025

Ordered parts for a ICON helmet and received them faster then i was told they would show up. Awesome service.

Date of experience: July 23, 2025
Pennsylvania
1 review
0 helpful votes
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Another simple purchase.
August 2, 2025

Your site makes it a simple purchase, start to finish, love it.

Date of experience: July 23, 2025
New Jersey
1 review
0 helpful votes
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Revzilla web site says NO HASSLE RETURNS - Return any unused item within 90 days for a full refund. I purchased a Helmet and communication package - it didn't work no sound came thru the built in speakers. I contacted Revzilla to do the return - they sent me to Sena the comm unit maker. After Sena agreed this is a problem they issued an RMA for Revzilla, next I receive email from Revzilla to send photos and description of problem - done. Revzilla replies we refer our warranty to the Helmet manufacturer - this is their number for you to contact to resolve your issue. This process is non-sense (I'm keeping this clean and family friendly) Revzilla does not make returns easy - I purchased this helmet and comm unit for an upcoming group ride and Revzilla could easily accept my return and send me another unit - now I'm forced to deal with the Helmet manufacuter return process.

Date of experience: July 23, 2025
Kimberly E. RevZilla Rep
8 months ago

We’re sorry to hear about your experience. Prior to installation, we're absolutely able to assist with issues like defects or damage. However, once an item has been installed, it falls under the manufacturer’s warranty policy, and any resolution would need to be handled directly through them. We understand this situation is frustrating and appreciate you reaching out to share your feedback.