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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,056 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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New Tires
August 4, 2025
Updated review

Received my new tries very quickly. Took them to my local Cycle Gear Store and had them mounted & balanced for $30 each. Great deal, Great experience. Thanks again Revzilla!

Date of experience: July 24, 2025

They had what I was looking for and checkout is always...
July 26, 2025
Previous review

They had what I was looking for and checkout is always a breeze.
Thanks again REVZILLA!

Date of experience: July 16, 2025
Canada
1 review
0 helpful votes
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Top notch!
August 3, 2025
Updated review

Always an efficient transaction with this company and the customer service is great!

Date of experience: July 24, 2025

Great website
June 13, 2025
Previous review

Great website

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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Great service
August 3, 2025
Updated review

I received my package in the time, intact and protected. Packing was well and productive serves me well.

Date of experience: July 24, 2025

Good website and layout
July 23, 2025
Previous review

Good website and layout.

Date of experience: July 12, 2025
Michigan
1 review
0 helpful votes
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Goldwing
August 3, 2025
Updated review

Great service and the website works great. I got everything I needed.

Date of experience: July 24, 2025

Very easy to get what I needed
July 23, 2025
Previous review

Very easy to get what I needed.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Too long
August 3, 2025

2 parts took over 2 weeks and 1 part 3 days for shipping. Why is this? I get that im in Hawaii but should have options on shipping

Date of experience: July 24, 2025
Massachusetts
2 reviews
0 helpful votes
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I ordered a jacket and tried to renew my RPM membership on 6/25/25.
The RPM membership never renewed, i had to go into a brick&mortar cycle gear to renew it.
It also took 3 weeks to receive the jacket I ordered. "Ships in 5 to 7 days" was an outright lie. It took almost 2 weeks just for Revzilla to get a label made. I contacted customer service after a week and told "it is expected to ship later this week". Then FedEx held it in their shipping once it was in my city for almost 2 days before delivering it.

Date of experience: July 24, 2025
Kimberly E. RevZilla Rep
8 months ago

We’re sorry for the frustration this caused. The lead time listed on the product page refers to the estimated time it takes for us to receive the item at our warehouse before it's prepared for shipping. While we strive to meet these timeframes, delays can occasionally occur due to manufacturer or carrier issues. We also apologize for the trouble you experienced renewing your RPM membership online—glad to hear the store was able to help. Your feedback is appreciated, and we’ll continue working to improve both our service and communication.

Florida
1 review
0 helpful votes
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Absolutely insane!
August 3, 2025
Updated review

So I am new to everything moto. I had serious doubts about buying online gear but then my helmet and gloves came IT. FITS. PERFECTLY. My jaw dropped because I didn't expect the online measurements to accurate. Would definitely buy from Revzilla again

Date of experience: July 24, 2025

Was so nervous about buying online but with all the...
July 20, 2025
Previous review

Was so nervous about buying online but with all the charts and helpful tips I found the right sizes, price range, and colors. Really, the best website to use for gear because of how specific it is about each aspect of the gear piece!

Date of experience: July 10, 2025
California
1 review
0 helpful votes
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Was good. Will definitely be shopping again! That is for the stickers

Date of experience: July 24, 2025
Texas
1 review
0 helpful votes
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New gloves
August 3, 2025
Updated review

They had the gloves I wanted and shipped them out pronto. Price was good also.

Date of experience: July 24, 2025

Easy to navigate and loved the videos
July 23, 2025
Previous review

Easy to navigate and loved the videos

Date of experience: July 13, 2025
Minnesota
1 review
0 helpful votes
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Website was fast and easy to navigate, shipped super fast and product was as advertised. Revzilla is my go to, and I'm glad they also offer the Highside Lowside podcast and YouTube channel. Zack, Ari, and Spurge are the best!

Date of experience: July 24, 2025
California
2 reviews
0 helpful votes
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VERY HAPPY WITH THEIR SERVICE
August 3, 2025
Updated review

VERY HAPPY WITH THEIR SERVICE AND ALL THEIR AFFILIATE PARTNERS. MY ORDER CAME WITHIN A REASONABLE TIMEFRAME AND THE PRICE FELT FAIR.

Date of experience: July 24, 2025

Glad to see revzilla had what I was looking for
July 15, 2025
Previous review

Glad to see revzilla had what I was looking for.

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Revzilla offers a developed group of products and services that moves quickly to get from the website to your door. I am thankful for a hassle free purchase and delivery service.

Date of experience: July 24, 2025
Illinois
1 review
0 helpful votes
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Awesome company
August 3, 2025

Customer service fantastic! Feed Ex was a total fail, but RevZilla made it right!

Date of experience: July 24, 2025
Pennsylvania
1 review
0 helpful votes
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Thank you
August 3, 2025

They had what I needed and delivered it promptly. 😀😀😀😀😀

Date of experience: July 24, 2025
California
1 review
0 helpful votes
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I love selection, prices and how quick i get it! Feel free to have same experience!

Date of experience: July 24, 2025
Florida
1 review
0 helpful votes
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Good
August 3, 2025

Good. Take too long for delivery.
Thank you. I think…………………..

Date of experience: July 24, 2025
New York
2 reviews
0 helpful votes
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Always a good experience
August 3, 2025
Updated review

I received my order as expected. The item was a described and came in excellent condition.

Date of experience: July 24, 2025

Always have a great selection and good pricing
July 23, 2025
Previous review

Always have a great selection and good pricing.

Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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New helmet
August 3, 2025

I purchased a new helmet. It arrived super fast. Fits great. Thank you

Date of experience: July 24, 2025
Illinois
1 review
0 helpful votes
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The customer service was really great!
August 3, 2025
Updated review

I had a little problem with a previously purchased jacket. They were quick to rectify the issue and get me taken care of. Thanks to all at RevZilla!

Date of experience: July 24, 2025

Great selection
July 23, 2025
Previous review

Great selection. Fantastic customer service!

Date of experience: July 12, 2025
Texas
1 review
0 helpful votes
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Easy to shop
August 3, 2025

Easy to shop and find everything we were looking for! Quality products! Shipping was fast and got everything in a few days.

Date of experience: July 24, 2025