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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,152
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

137,955 reviews

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
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Great job guys!
August 1, 2025

Items were easy to find on the site and purchase with Affirm made everything affordable. When my original order was stolen after delivery, customer service was very prompt in getting my order replaced, and resent. Will definitely be using Revzilla again for future purchases

Date of experience: July 22, 2025
Arizona
1 review
0 helpful votes
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The order came in time good quality and delivered with care and the package was in tact and not messed up the products inside were not damaged in any way

Date of experience: July 22, 2025
Oklahoma
1 review
0 helpful votes
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Quick
August 1, 2025
Updated review

Got my stuff quick. Good quality. I Don't have 50 characters

Date of experience: July 22, 2025

Quick, easy had what i needed
July 18, 2025
Previous review

Quick, easy had what i needed

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
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Hell Yeah Brother
August 1, 2025

Helmet is 10/10 especially for the price and new to riding. Great store for online purchases.

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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Great service
August 1, 2025
Updated review

It is always a pleasure to do business with revzilla, fast friendly service and never have any problems with orders! Highly recommended!

Date of experience: July 22, 2025

Always easy and quick!
December 12, 2024
Previous review

Always easy and quick!

Date of experience: December 2, 2024
New Jersey
1 review
0 helpful votes
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Motorcycle Goggles
August 1, 2025
Updated review

RevZilla is the best company to buy from. Super fast shipping and arrive in perfect condition. The goggles that I bought fit perfectly. I have a bump on my nose which makes goggle tough to fit. These were perfect and the price was right.

Date of experience: July 22, 2025

Easy
September 9, 2024
Previous review

Easy. Thanks!

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
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Quick service and exactly what I needed
August 1, 2025
Updated review

Ordered an Arlen Ness Heavy Breather rain sock as Florida is quite unpredictable with rain through the summer months. Ordered it and received it relatively quickly. Just wish they would use UPS or FedEx as the USPS is garbage these days. Not mad at them just hope they understand that the USPS is about as reliable as a crackhead lol. Great company and great service otherwise.

Date of experience: July 22, 2025

Quick amd easy
July 21, 2025
Previous review

Quick amd easy.

Date of experience: July 11, 2025
New Jersey
1 review
0 helpful votes
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Jacket
August 1, 2025

True to size, l love tall option. Well made. Like the changes made since version one.

Date of experience: July 22, 2025
Connecticut
1 review
0 helpful votes
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Super buying experience
August 1, 2025

I ordered a helmet for my wife and even though we measured twice, it was still too small. Revzilla accepted the return and quickly shipped the next size up. What was impressive was their prompt communication.

Date of experience: July 26, 2025
Mexico
1 review
0 helpful votes
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I purchased a pair of Leatt knee braces from RevZilla. When I received them, I noticed a small defect but decided to ignore it since it didn't affect functionality. However, a larger part has now broken, and I believe this may be related to the initial defect. I'd like to request assistance under the product's warranty. Please let me know the next steps to proceed with the claim.

Date of experience: July 22, 2025
Kimberly E. RevZilla Rep
8 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Utah
1 review
0 helpful votes
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Love this company
August 1, 2025

I ordered the wrong mirrors, which was my fault. The return was super easy and fast! The customer service agent gave me the return label within a matter of minutes. He also gave me easy instructions on how to go about making the return. Great products and an amazing company!

Date of experience: July 14, 2025
Colorado
1 review
0 helpful votes
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Denver Revzilla is great
August 1, 2025

Faisal was so great in helping over the phone to select the right product for me and ship it to the store. He also helped with install. Thanks!

Date of experience: July 22, 2025
Washington
2 reviews
0 helpful votes
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Disappointed for the first time
August 1, 2025
Updated review

Defective helmet. Sun visor was wedged down and then inoperable using the lever. Also far too small in my cheeks even though the head measurement was right in the middle of Large. Had paid $20 for 2-day shipping to make a planned trip. Tracking then showed a 5-day delivery. Called a rep who told me they had another vendor fill the order and didn't offer expedited delivery. Said someone should have notified me. No one did. She refunded my $20. Have always been pleased with Revzilla, but this time was very disappointed. Returned the helmet without reordering.

Date of experience: July 22, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Easy
July 21, 2025
Previous review

Easy. Product videos very helpful in making decision.

Date of experience: July 10, 2025
Michigan
1 review
0 helpful votes
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Helmet Purchase
August 1, 2025
Updated review

Hello... was happy with experience and received helmet in a timely manner. Only issue is I thought a Pinlock shield was suppose to be included? If I am incorrect please let me know... Thank you! Cliff

Date of experience: July 22, 2025

Pretty easy system
July 21, 2025
Previous review

Pretty easy system

Date of experience: July 11, 2025
Rhode Island
1 review
0 helpful votes
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I received the product, charged it and it does not work. I contacted the manufacturer to resolve and they had me send it in for repair.

Date of experience: July 22, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Arizona
1 review
0 helpful votes
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Cheaper than dealership
August 1, 2025

Everything is cheaper than the dealership which is great, I get to save money

Date of experience: July 22, 2025
Florida
1 review
0 helpful votes
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I asked not to be signed up to receive promotional emails... but here we are anyway.

Date of experience: July 22, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
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I was easily captivated by revzillas outstanding inventory and massive mark downs on products. I found gear that I liked and worked in my budget

Date of experience: July 14, 2025
Puerto Rico
2 reviews
0 helpful votes
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Best service overall
August 1, 2025

Always the best service representative always helps finding the right product I am searching for. Knowledgeable

Date of experience: July 22, 2025
Michigan
1 review
0 helpful votes
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Awesome!
August 1, 2025

I really like common tread with Zack and Ari so I had to check out Revzilla, shopping was easy & informative, order updates were awesome and shipping was fast!

Date of experience: July 21, 2025