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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,149
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,805 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Poor fit
August 8, 2025
Updated review

I purchased a Sedici Sistema 3 Parlare helmet, measured my head 4 times, read reviews, checked my old helmet, but the new helmet was so tight I couldn't close my mouth without biting my cheeks. I thought the wrong size had been shipped, but it was the size I ordered. I then had to pay for return shipping.

Date of experience: July 21, 2025

Quick, easy, and informative
May 5, 2025
Previous review

Quick, easy, and informative.

Date of experience: April 25, 2025
New York
1 review
0 helpful votes
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Fat Baggers 4" throttle Extension
August 8, 2025

Ordered a throttle extension and had a minor delivery issue, I contacted Revzilla and they were right on it. Very happy with their customer service. Outstanding experience. Got the part for a great price. That's why i always patronize RevZilla for my needs!

Date of experience: July 29, 2025
Australia
1 review
0 helpful votes
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Simpson journey bandit
August 8, 2025

Great helmet, got to Australia quickly. Only change would be to make a video for sizing and colour options

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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A little late
August 8, 2025

Shipping took longer than suggested. Item arrived in good condition.

Date of experience: July 29, 2025
Indiana
1 review
0 helpful votes
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Windshield showed up broken
August 8, 2025

The windshield I purchased showed up a day late and broken. When I called in to let everyone know, I was told the website should have never let me pay more for shipping to get it. I was refunded the shipping money and a new shield was ordered. Got the 2nd one a week later.

Date of experience: July 29, 2025
California
1 review
0 helpful votes
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Easy Shopping, Fast Shipping!
August 8, 2025
Updated review

It was easy to find the product I needed. I was able to read many reviews to help me make my decision.

Date of experience: July 28, 2025

Easy to use website
July 24, 2025
Previous review

Easy to use website. Great deals on parts for my bike.

Date of experience: July 14, 2025
Minnesota
1 review
0 helpful votes
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No hassle from Revzilla
August 8, 2025

I had an issue with the item I ordered missing a part. Revzilla approved the return immediately and I ordered a replacement. The replacement was delivered in two days as expected and me return was processed a day later and refund received. Overall a great experience.

Date of experience: July 28, 2025
Ohio
1 review
0 helpful votes
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Happy!
August 8, 2025
Updated review

Gave this as a birthday gift. Simple to order. Shipped fast. Arrived in great condition. Exactly as described online. Thank you!

Date of experience: July 28, 2025

Website is quick and user friendly
July 27, 2025
Previous review

Website is quick and user friendly. Thanks!

Date of experience: July 16, 2025
Utah
1 review
0 helpful votes
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Love this sight
August 8, 2025

Needed a leather jacket, bought a leather jacket B). Will shop here again

Date of experience: July 28, 2025
Oklahoma
1 review
0 helpful votes
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Tire purchase
August 7, 2025
Updated review

It was an awesome experience! Can't wait for the next sets to wear out. Fast service love the experience Thank you!

Date of experience: July 28, 2025

Fast delivery
July 28, 2025
Previous review

Fast delivery. Great products
Good price on tires.

Date of experience: July 17, 2025
Illinois
1 review
0 helpful votes
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USPS hurts
August 7, 2025

I know you have no control over USPS, but when they lose track of a part for 10 days, that is down time for customers. Perhaps you have better shipping options and I missed it.

Date of experience: July 28, 2025
California
2 reviews
0 helpful votes
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Did not fit
August 7, 2025
Updated review

Memphis Shades won't fit with aftermarket mirrors. Would be good to have a disclaimer.

Date of experience: July 28, 2025

Convince and service
July 27, 2025
Previous review

Convince and service

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Everything turned out great!
August 7, 2025

Shopping and shipping experience was great! All products worked and fit as advertised.

Date of experience: July 28, 2025
Idaho
1 review
0 helpful votes
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That was fast!
August 7, 2025

I ordered an infotainment system for my 2021 Road Glide. It arrived faster than expected, and after watching the Revzilla installation video, I had it installed in no time. Everything works great!

Date of experience: July 28, 2025
Oregon
2 reviews
0 helpful votes
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New Rubber... Ready To Roll!
August 7, 2025
Updated review

I always love shopping at RevZilla for their variety of parts, extensive inventory, smooth online shopping experience, and expedited shipping. They have a knowledgeable crew who are always ready to assist you in your shopping and provide recommendations. Always my first choice!

Date of experience: July 16, 2025

Always easy to find the product
July 25, 2025
Previous review

Always easy to find the product. Quick shipping. My one-stop shopping place.

Date of experience: July 15, 2025
Washington
1 review
0 helpful votes
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SUPER FAST AND GREAT!
August 7, 2025

Got my tires in a speedy fashion as usual! Always a great experience.

Date of experience: July 28, 2025
California
1 review
0 helpful votes
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Try better
August 7, 2025

Product damage in transport, too much B/S to call in about product, then u got to ship it back, an wait more dam time to get it. Back...

Date of experience: July 28, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Colombia
1 review
0 helpful votes
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From customer in Colombia
August 7, 2025

My experience was good because I sent my article to my brothers home in Houston. If I didnt have this option it would be to expensive to buy fomr Revzilla due to shipping costs.

Date of experience: July 28, 2025
Illinois
1 review
0 helpful votes
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Definitely buying again
August 7, 2025

Came in like 2 days! Had to return 1 time to exchange for a smaller size and the return process was very easy as well. Plan on buying more!

Date of experience: July 28, 2025
Montana
1 review
0 helpful votes
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Harley Ultra Limited windshield
August 7, 2025
Updated review

Great experience with Revzilla and their website. Purchased a 10.5 Clockwerks Flair that ended up being too short. At 6'03" I should have gotten the 11.5. Revzilla was kind enough to take it back and give me store credit so I could order the larger one.

Date of experience: July 28, 2025

Easy ordering
July 27, 2025
Previous review

Easy ordering- hassle free

Date of experience: July 16, 2025