Retro StageReviews 760

I love my new outfits and shoes from retro stage. They fit great and are super cute. I have gotten tons of compliments on them.

I would not buy from them again. I ordered an item in mid November, two months later it has still not shopped or arrived. Customer service continues to respond to my emails with, "it will ship in the next couple of days", obviously not. I will never shop here again.

Look at all of the reviews! The good ones are over 4 years old. From that point on they are all poor reviews.

I ordered from Retro Stage back in July and got some amazing sequined dresses for my 1920's evening events. They even had plus sizes, which was great for me. I was very impressed!

However, I bought 3 items in August from their "preview" sale and they were awful. All of them were too small, even though I used their sizing chart. The construction details were okay, but not as nice as before. And the cloth is just the same crappy polyester stuff you get other places with no lining or stiffening in anything, as in a 1940's dress with A-line skirt that just hangs there limply. Definitely NOT like the picture they used.

My feeling is that the company was started by awesome folks, but sold off to some other people who don't give a cr*p about quality.

Their return process is TERRIBLE. You only have 15 days to initiate a return. Then they make you trade emails back and forth while the clock ticks by. Then you have to send it back at your expense. Then they will only send your money back if you send them the tracking info, even if they have already received it AND you put your order information in the package with it. I had to follow up with them a month after I returned 2 items because they didn't give me my money back.

Now I have a dress that is too late to return, I don't want to wear, and is too much trouble to return only to get back about $20.

I will NEVER buy from this place again. The quality sucks, the prices are high for what you get, and STAY AWAY! Give your business and effort somewhere else.

Long wait for items to arrive. The order was split up. I still don't have two of the dresses I ordered. The two I did get were cute. The fabric was really nice. The zippers were cheap and hard to unzip to try the dress on. The return policy is awful, especially for clothes that you need to try on! I wish I had known before I ordered.
This is what they set me:
We provide you with 2 options, please see which one is most suitable for you:
1) How about I apply for 10 dollars refund, you can keep all the items, no need to return anything.
2) You can return to get a refund of your returned item price.(Shipping costs are nonrefundable),

Please note that we accept returns of unwashed, unworn, or unused items returned in as-issued condition within 15 days. However, we would like to remind you that the return cost will be paid by yourself, and shipping costs are non-refundable. Please ensure that the products are in their original packaging before returning them to the following return address:

So, I can get $10 back after spending $104.37. Or I can pay for two different packages to be returned to their address in CA. It will be two returns since I still don't have my complete order.

I feel completely ripped off.

Definitely wish i had seen these reviews before i did business with them. CHEAP DRESSES, sizes inaccurate, jersey material not material they advertise. DO NOT RECOMMEND. First, the shipping is lengthy. Second and most importantly they make returning DIFFICULT. You'll pay $15 to ship it back and you only have 14 days to do it AND you have to get "approval" from them and answer a bunch of questions before they even agree to take it back. TOTAL WASTE of time and money for a dress that is cheap, you could get from Amazon instead and doesn't fit. 0/10

Date of experience: December 12,2023

No return money. Just nonsense emails. I provided every detail and still didn't get a refund. Retro-Stage from China-Rip off Company.

It's junk from overseas sold as top shelf wear. Save your money and THREE months to get something.they blame the "carrier" on everything, including the crapping linens.

I am an hourglass, standard size 10 for context. I ordered two dresses using Retro-Stages sizing chart and accidentally ordered the wrong size for a third. None of the dresses fit properly. The two dresses I ordered in the appropriate size, had odd sizing issues such as arm holes being too big and the waist being too small, I didn't try on the third, it was a small. Pass. I sent three emails and reached out over Instagram. I needed customer service, I was told over Instagram to send an email to the email address I had already sent an email to...And that is the only communication I have received with my three emails and three Instagram comms in five weeks. I am guessing the ill-fitting, and I do have to add poorly constructed from less than impressive material dresses are apparently mine to keep. It was not a good purchase.

I was sent a different dress than what I ordered, and that dress is terribly made. I would avoid purchasing from this site and know that they don't take returns.

I ordered three dresses back in October thinking it would be ample time to receive them for the Christmas season. One dress was shipped and not good quality, very sweatshop manufactured. I contacted them about the other two dresses. I was told that it would be sent by the 15th of November. 29th of Nov still no tracking no. For the two dresses, tried to email them about when I could expect them and the email came back with a notification to say the email was not available. I have now had to try and claim it back through Paypal.
Definitely do not recommend buying anything from Retro Stage.

I've ordered about five times and one items has been high quality. Their other were very low end and badly fitting. And, their shipping takes FOREVER. It's obviously dropped shipped or from China. Also: buyer beware of the "pre-sale" - this will mean the shipping will take months to North America. With all of the options this one just is not worth the risk and long wait times.

I made the mistake of shopping here, I received my first order and nothing fit. I used the measurements from their website and the quality of the clothing was cheap. After several emails they finally send a refund! Unfortunately I bought a second dress before the first order came in and it never arrived! They had the nerve to tell me to pick the dress up in a different state and return it! I never got my refund! This business is a complete scam!

DO NOT ORDER FROM THIS COMPANY! Customer service is ridiculous. Give the same answer when inquiring about my order. When tracking my order, it says no information available. The company keeps telling me it's on its way. I ordered this in time for Halloween and I still don't have it. Unfortunately I didn't know this before I ordered it again and I ordered a Christmas dress and it's orange not red. The material is extremely cheap. I love the styles but I'm urging you do not order from them.

The clothing quality is pure trash and looks terrible. Very difficult to return. I still have not received a refund.

Just got my dress, very disappointed. It's not white as they advertise and the fabric is cheap for the price they ask. 100% would not recommend.

I ordered over $200,1920s Gatsby dress, shoes and accessories and a red rose dress with red heels. The Gatsby shoes are junk, poor quality Chinese crap! The red rose dress looks nothing like what was pictured on website and size runs small. I haven't even received the red heels or Gatsby accessories yet? Everything I ordered was a disappointment. I've Emailed asking about returning at least 4 emails sent and no reply! Customer service phone number just takes you to some recording for medical alert necklace!? WTH! DO NOT BUY FROM THIS COMPANY!

This company needs to be reported to the authorities immediately. They have been dodging my requests In refunding my return that I had insured so I would know that it was returned to the confirmed location. They faked a receipt and said they returned my item and when I checked the bank and it was not returned. I will be contacting the police if they do not give me my return this week. This is a con artist company and needs to be exposed. Do not, shop here. Do not.

I placed the order for six swimsuits and only three arrived. I will never be shopping here again. Not professional.

I prodotti da me acquistati sono di buona qualità e molto graziosi. Penso che comprerò ancora questo brand.