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Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.
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I really love my dress is so beautiful and good.
I am very grateful to retro stage, they gave me good attention, they helped me when to locate my package until I arrived home.
My package arrived in a month
But it was worth the wait.
I loved it and will continue shopping.
My watermelon dress is so unique that every single person I saw in it complimented saying it was cute or asking where I bought it. This is definitely a best dress I have ever bought!
Site was extremely user friendly. My order shipped faster than I expected, almost instantly. I will be looking forward to ordering again.
There was a mishap with the order (on my behalf) and the customer service (Bree) was super nice and helpful and got my order back on track :)
For a long time, I kept browsing the Retro Stage webpage, trying to decide which dress to buy, since they're all so beautiful and unique. I made my choice and I absolutely love the dress. Although it took some time to get it delivered (but within the 15 business days, as stated on their page), I am very happy to have waited. It's a 1950s retro dress, that fits wonderfully (sizes fit with what I usually wear) and I cannot wait to wear it at an upcoming family function. Very good quality and very affordable prices!
I purchased two 1920's dresses and a 1920's flapper accessory set. Everything is as it appeared on the website. The beautiful dresses fit perfectly (Size XL) with just a bit of stretch in the material. Both are well made and fully lined. The accessories set is perfect and well-made for the price (>$20 U.S. dollars) I look forward to wearing the costumes to our upcoming parties!
I have 2 dresses from retro stage. Both are super comfortable and super gland I love the way the long fringe moves as I walk and dance. When I wore it to a wedding everyone said I looked great and the were all surprised that it was so cheap and bought online. My favourite retrostage dress is black, floor length and covered in sequins. It's dramatic, eye catching and stunning to wear. Perfect affordable dresses for anyone that wants to stand out.
Was very disappointed in my first and last order. The dress is nothing like the picture and sizing is not the same as what is on the web site. I am left to try and sell the two dresses I purchased as its to expensive to send goods back but I am sure thats what the companies want. When I purchased they never said it was out of stock at any times but once I paid for the goods I was told I had yo wait. Very disappointed with the quality and that it is nothing like the picture
I ordered the 1920's sequin maxi dress in Apricot. The quality exceeded my expectations, and the detail is amazing!. Be patient with shipment, it is well worth it. The communication from customer service was also great. My messages were responded to very quickly.
I love the 50's dress I bought. Fits perfectly and looks better then I expected from the pictures. The shoes are really comfy, but a bit tight (suggest going up a size if you order shoes). I wore both to the theater and was asked where I got the shoes.
I just ordered a skirt and if it is as I expect - i'll be ordering 2 more in the other colors available.
Placed order on 6/8 & it finally arrived on 7/15. Terribly frustrating on the delivery part. Given a track number that just showed it sitting in China since 6/27. Checked one last time today & tracking number suddenly showed it was to be delivered today. The dress is beautiful & fits perfectly! The trick to this site is to order at least 8 weeks before you actually need the item.
I love this company. I am having a 1920s themed birthday celebration next year and have been searching for the perfect dress. I was spoilt for choice! The dress I received was well made and completely as described, and extremely good value. Customer service was very good, I was informed of there being a delay and offered a refund. As I was in no rush, there was no problem. The dress arrived a few weeks later, only days after it was shipped. I have since ordered a second dress and am getting my daughter to chose one too.
I ordered a dress and I was scared that there may be issues because I am all the way in South Africa but there were no issues! The dress arrived in less than 2 weeks. It was beautiful and it fit perfectly! I just ordered another dress! :D Would add a photo but I don't have a photo of it right now.
So my dress still hasnt arrived after 5 weeks and 2 days and BREE now said the tracking number is not from her shop, so I sent her a copy of her email stating that I have been given a new number (which is the one she said isnt from her shop)
I think its time I went to fraud department as there is clearly no dress on the way.
Hi Carol,
I am so sorry to hear the problem.
I tried to check your order via your name and the tracking number LL472141542CN but both failed, could you please kindly provide your order number so that I can check for you soon?
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call 0755-84876109 / +86 13092605881
Have a nice day.
Yours,
I wish I read the reviews before ordering. My items took forever to come. I called to cancel the order, and they made me wait until I received them to return them. I ordered 4 items (dress, accessories, nylons, and shoes) all together, yet they shipped them separately. I had to pay for return shipping. It took them approximately a month to refund me! The contact phone number shown is not real. It sounded like some one of Indian decent or someone foreign would answer, and I called several times. Same voice and accent each time. When I emailed, the response was such a lapse in time. I'd email during normal hours, the responses were at 3 a.m. Don't waste your time.
Hi Tiffany,
I am so sorry to hear the problem.
I tried to check your order via your name but failed, could you please kindly provide your order number so that I can check for you soon?
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call 0755-84876109 / +86 13092605881
Have a nice day.
Yours,
Bree
These people don't return your emails. I ordered a dress and cape size 1x. I wear a 13. The dress does not come over my head. The phone number no one answers. I'm getting in touch with the better business bureau and if you feel you've been scammed I suggest you do the same. This is the worst place I've ever dealt with. We need to get together and try to shut them down from selling on the internet. Does anyone have any ideas? $65.00 wasted.
Veronica,
I am so sorry to hear that.
I tried to check your order via your name but failed, could you please kindly provide your order number and show some photos of the problem so that I can show the problem to our factory to improve the problem soon?
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call 0755-84876109 / +86 13092605881
Have a nice day.
Yours,
Bree
Retro Stage provided me with wonderful customer service. The dress I ordered arrived in perfect condition & fit me perfectly. I would recommend Retro Stage.
Hi Cassie,
Thank you for your order in Retro Stage.
Thank you very much for sharing your great comments! We are always committed to providing more affordable and higher quality products. Our aim is to make a good life at your fingertips.
Looking forward to serving you again.
Have a nice day.
Yours,
Bree
I bought a 1920's for a cruise and was a little worried about it getting to Australia in time, I emailed Retro-Stage and asked when it would be here, I was told 1 of the dresses were out of stock so I changed to a different colour. Love the dress and other things I ordered and they arrived in plenty of time. Small sizing but will be ok.
Thank you Retro-Stage.
This was my second purchase from RetroStage and yet again I am so happy and thankful. Thank you RetroStage :)) ))) I am attaching picture too so that it will say all.
Hi Priyanka,
Thanks for your love of the dresses from retro-stage.
I am very happy to hear that you are very satisfied with the dresses you received! We are always committed to providing more affordable and higher quality products. Our aim is to make a good life at your fingertips.
If there have any more request, please kindly contact me via email address: [email protected]
Looking forward to serving you again.
Have a nice day.
Yours,
Bree
I ordered this dress for my first daughter's wedding, after she had already ordered all her bridesmaid dresses. She had such a good experience she wanted me to order my mother's dress through this website. They guaranteed shipping between seven and 10 business days with expedited paid shipping. I did so and to this day still have not received my dress. The wedding is in two days most likely I'm going to have to go out tomorrow to buy a different dress. Absolutely unsatisfied and when I emailed them about the situation all I received was a return email giving me a different website to track my shipping telling me the same thing, that my package still had not been delivered to them! I want my money back. Make sure you order months in advance to make sure you get your dress when you need it
Hi Sandra,
Thank you for your order in retro-stage.
I am so sorry to hear that.
I tried to check your order via your name but failed, could you please kindly provide your order number and show some photos of the problem so that I can show the problem to our factory to improve the problem soon?
You can contact us via email address: [email protected]
Or you can call 0755-84876109 / +86 13092605881
Have a nice day.
Yours,
Bree
Answer: XL is a Uk size 14 you have to look at the measurements not the Uk and Us sizes as they are a bit out. The sizing chart is at the bottom of the page of the required item go by the cm, s or inches
Answer: Hah, good luck. I returned mine over 6 weeks ago and still haven't gotten my refund. I won't ever order from this company again. Terrible service.
Answer: It's coming from China and takes 60 days… they add a s"order shipped but it's not shipped… it's a scam sight. Call your bank and dispute the charges.
Answer: I would say yes, China sizes. I ordered 2PCS White Blouse Top & Suspender Pants - White / XL / 10~12 and the size was smaller than a 10, about an 8, but you couldnt wear the pants anyway, so doesnt matter. They list XL as 10-12 but i would still size down and with how the pieces vary greatly, that might still be false.


Hi Sharon,
Thank you for your order and so sorry to hear about the problem.
I tried to check your order via your name but failed, could you please kindly provide your order number so that I can check and help you soon?
Please kindly contact our serviceman via email address: [email protected]
Or you can call 0755-84876109 / +86 13092605881
Have a nice day.
Yours,
Bree